American Express Data Entry Jobs in Iowa (NOW HIRING)

Position Summary: 

Ag Express Electronics is seeking a full-time Electronics Repair Technician I to join our Service team in Des Moines, Iowa. In this position, you will play a crucial role in performing repairs on a wide range of electronic and electro-mechanical equipment. You will be an integral part of ensuring customer satisfaction by identifying electronic defects and implementing effective solutions to reduce equipment downtime. As an Electronics Repair Technician, you will engage in meticulous documentation, effective customer communication, and a commitment to continuous improvement in repair processes.

This position is located at our Des Moines, Iowa location.

Key Responsibilities:

Repair and Maintenance:

• Repair electronics and electro-mechanical equipment such as servos, flow meters, grain analysis equipment, implement monitoring and control equipment, and vehicle instrumentation.

• Replace defective components, wiring and adjust mechanical parts using hand tools and a soldering iron.

• Perform routine preventive maintenance to ensure the long-term functionality of equipment.

• Disassemble and reassemble electronic devices to find and repair defects.

Diagnostics and Testing:

• Evaluate faulty electronic units and systems to diagnose causes of malfunction.

• Test the functional operation of electronic components using oscilloscopes, signal generators, amp meters, and voltmeters.

• Use diagnostic software and tools to identify and troubleshoot issues efficiently.

• Align, calibrate, and adjust equipment according to specifications and quality standards.

• Interpret schematics to understand the equipment and the repairs required.

• Demonstrate problem-solving skills by effectively identifying issues and implementing practical solutions to overcome challenges in a timely manner.

Documentation:

• Maintain detailed records of all repairs, calibrations, and tests performed utilizing computer systems to ensure accurate and up-to-date documentation.

• Track and report on the status of repair jobs and parts used.

• Ensure compliance with industry and company standards in all record-keeping practices.

Customer Support:

• Collaborate with customers to provide support for the equipment they need serviced to ensure customer satisfaction.

• Communicate effectively with customers to understand their needs, manage inquiries, and provide timely solutions.

Continuous Improvement:

• Participate in ongoing training and development programs to enhance technical skills.

• Suggest and implement improvements in repair processes and techniques to increase efficiency and effectiveness.

• Perform other duties as assigned.

Skills and Qualifications:

Technical Skills:

• Experience using diagnostic tools such as oscilloscopes, signal generators, ammeters, and voltmeters is preferred.

• Familiarity with using hand tools and soldering irons for component replacement and adjustments.

• Ability to perform basic calculations related to measurements.

Collaboration and Continuous Improvement:

• Proven communication skills, both verbal and written, necessary for effective collaboration with coworkers and managers.

• Ability to work independently and as part of a team and problem-solve in a fast-paced, dynamic environment.

• Must demonstrate a willingness and ability to continuously learn and develop new skills.

Accuracy and Documentation:

• Excellent attention to detail to ensure accuracy and efficiency of repairs.

• Strong record-keeping and data entry skills, necessary for accurate documentation of repair jobs and inventory management.

• Ability to effectively manage workload to ensure timely repairs and adherence to deadlines.

Education and Experience:

• Education: Associate’s degree in electronics technology or proven equivalent work experience.

• Work Experience: Proven experience in repairing and maintaining electronics and electro-mechanical equipment with familiarity in aligning and calibrating equipment according to specifications.

• Computer Skills: Ability to use standard office equipment including printers, scanners, and computer applications such as MS 365.

Physical Requirements:

• Manual Dexterity: Ability to manipulate small components, connectors, and wires with precision and accuracy during the assembly and testing of electrical systems.

• Lifting and Carrying: Occasionally, the role may involve lifting and carrying equipment, tools, or materials weighing up to a certain limit.

• Standing and Walking: Some tasks may require standing and walking around the facility for limited periods of time, such as collaborating with coworkers and testing certain equipment.

• Visual Acuity: Good eyesight and visual acuity are important for reading technical diagrams, inspecting electrical components, and identifying intricate details during the repair and testing process.

• Sitting for Extended Periods: Much of the work may be conducted at a desk or workstation, requiring the ability to sit for extended periods while performing tasks such as repairing electronic units and testing equipment.

• Repetitive Motion: Some tasks, electronic assembly, or testing may involve repetitive motions of the hands, arms, or fingers. Ergonomic practices should be followed to minimize the risk of repetitive strain injuries.

• Safety Awareness: Awareness of and adherence to safety protocols and procedures is essential when working with electrical systems and equipment to minimize the risk of electrical hazards or accidents.

Ag Express Electronics is committed to providing reasonable accommodation for employees with disabilities and ensuring a supportive work environment. Candidates are encouraged to discuss specific needs during the application process.

Benefits:

Ag Express Electronics offers a leading benefits package as highlighted below:

• Employer-Sponsored Benefits: Medical, Dental, Group Life, Short-Term Disability (STD) with buy-up options

• Voluntary Benefits: Vision, Healthcare and Dependent Care Flexible Spending Account(s) (FSA), Life Insurance

• 401(k): Safe Harbor 401(k) including an annual 3% company contribution and Profit Share funded annually at the discretion of Ag Express Electronics.

• Employee Stock Ownership Plan (ESOP): Contribution funded annually at the discretion of Ag Express Electronics.

• Paid Time Off (PTO): PTO allowance to support work-life balance and provide employees with opportunities for rest, relaxation, and personal pursuits.

• Holiday Benefits: Recognition and observance of holidays by Ag Express Electronics, allowing employees to celebrate.

• Flexible Hours: Flexible work hours empower employees to have greater control over their work schedules, fostering a better work-life balance and increased flexibility to accommodate personal commitments.

• Educational Assistance: Support for employee development through educational assistance, including financial support for further education or professional certifications relevant to their roles, ensuring continuous learning and growth opportunities.

• Casual Dress Environment: Enjoy a casual dress environment at work, with company-provided branded clothing to promote comfort and a sense of belonging among employees.

Ag Express Electronics is an Equal Opportunity employer. We do not discriminate based on race, religion, color, sex, gender, identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law.

About Us:

Ag Express Electronics is a leading provider of innovative electrical solutions for agricultural, construction, and industrial applications. We specialize in designing custom electrical harnesses and distribution systems to meet the unique needs of our clients. Our team is dedicated to delivering high-quality, reliable, and efficient solutions that exceed customer expectations.