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Amazon Tracking Jobs in Massachusetts (NOW HIRING)

... tracking (duties do not extend to discipline) - Tracking and reporting of ATS/labor hours ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

... tracking (duties do not extend to discipline) - Tracking and reporting of ATS/labor hours ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

... tracking (duties do not extend to discipline) - Tracking and reporting of ATS/labor hours ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

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Showing results 1-20

Amazon Tracking information

See Massachusetts salary details

$27.8K

$67.9K

$128.9K

How much do amazon tracking jobs pay per year?

As of Aug 5, 2026, the average yearly pay for amazon tracking in Massachusetts is $67,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $87,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Amazon Tracking position, and why are they important?

To excel in an Amazon Tracking role, candidates typically need strong organizational abilities, attention to detail, and proficiency in logistics or supply chain management. Familiarity with Amazon’s Seller Central, tracking software like ShipStation, and data analysis tools such as Excel is highly beneficial. Effective communication, problem-solving, and the ability to work well under pressure are valuable soft skills. These competencies help ensure timely and accurate order tracking, minimize errors, and provide excellent customer service in a fast-paced e-commerce environment.

What are the primary responsibilities of someone working in Amazon Tracking?

In an Amazon Tracking role, your main responsibilities include monitoring shipment statuses, updating tracking information in Amazon’s system, resolving delivery discrepancies, and communicating with carriers or customers regarding order progress. You may also collaborate with warehouse teams to ensure inventory accuracy and work cross-functionally with customer service to address any shipping-related issues. These tasks help maintain a smooth fulfillment process and ensure customers receive timely, accurate delivery updates. Attention to detail and proactive problem-solving are key to successfully managing these daily challenges.

What is an Amazon Tracking?

An Amazon Tracking job typically involves monitoring and managing the shipment and delivery status of orders placed through Amazon. Employees in this role track packages, update shipment statuses, and resolve delivery issues to ensure a smooth customer experience. They may also communicate with carriers, process lost or delayed shipment claims, and provide tracking updates to customers or internal teams. This position is crucial in maintaining efficient logistics and customer satisfaction.

What are popular job titles related to Amazon Tracking jobs in Massachusetts? For Amazon Tracking jobs in Massachusetts, the most frequently searched job titles are:
Infographic showing various Amazon Tracking job openings in Massachusetts as of July 2026, with employment types broken down into 5% Locum Tenens, 86% Full Time, 6% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $67,865 per year, or $32.6 per hour.

Business Intelligence Engineer, Amazon Robotics

Amazon

Westborough, MA • On-site

$52.50 - $68.25/hr

Full-time

Re-posted 9 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,057 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

We are looking for an experienced and enthusiastic Business Intelligence Engineer to join the BI Engineering, Analytics, & Data Science (BAND) team supporting Robotic Storage Tech (RST) programs within Amazon Robotics. In this role, you will bring a strong foundation in statistics to support the introduction of new containerized and workcell robotic products - from early concept through deployment. You will partner closely with cross-functional stakeholders to translate ambiguous questions about new product performance into structured analyses, and author recommendation-focused deliverables that inform program decisions and shape how new robotic systems progress through RST's development lifecycle.

You will design, develop, and maintain dashboards, reports, and other analytics artifacts purpose-built for new product introduction - tracking system maturity, surfacing readiness gaps, and enabling data-driven milestone decisions. You are a collaborative problem-solver who thinks holistically about how new systems evolve from prototype to production and uses data to accelerate that journey.
Key job responsibilities
Statistical Analysis for New Products: Execute foundational statistical methods including hypothesis testing, confidence intervals, design of experiments, and regression analysis to evaluate new containerized and workcell system performance against readiness criteria at each development phase.
Stakeholder Partnership: Collaborate with Data Scientists, Data Engineers, Program Managers, and engineering teams to translate ambiguous new product questions into structured analyses that support milestone decisions


Data Source Development: Identify and onboard data sources from new containerized and workcell systems as they come online, define NPI-relevant metrics, and build data pipelines that enable performance tracking.
Whitepaper & Insights Delivery: Author recommendation-focused whitepapers and deep-dive analyses that inform new product development decisions - including system configuration trade-offs, readiness assessments, and deployment strategy recommendations.
BI Ownership: Design, build, and maintain dashboards and reporting solutions that track new containerized and workcell products through their Alpha, Beta, and General Availability phases, providing visibility into system maturation and operational readiness.


A day in the life
On any given day, you might be helping run a designed experiment to evaluate a configuration change on a new workcell system, building a readiness dashboard for a containerized product approaching its Beta milestone, or authoring a whitepaper that supports a recommendation whether a new system is ready to advance to the next development phase. You will own major components of the BAND team's NPI analytics infrastructure for RST, including contributing to data architecture decisions and delivering reports that track new products from through General Availability.
You will maintain a deep understanding of data lineage across your BI solutions - from the telemetry and event streams generated by new containerized and workcell systems, through metric aggregation processes, to how insights are consumed at milestone reviews and program readiness gates.

You will create and optimize scripts (SQL, Python, R, Shell) to streamline BI processes and select appropriate analytics and visualization tools to meet diverse new product evaluation needs.
Your work will directly influence how new containerized and workcell products move through RST's development pipeline and shape the future of Amazon's robotic storage technology landscape.
About the team
Robotic Storage Tech (RST) invents, designs, and develops transformational storage solutions used in the Amazon Logistic Network.

We will realize the next generation of automated containerized systems, and optimize our existing install base. We are a team of talented engineers, product evangelists, and creators focused on technologies that make inventory pick, stow, and count safer and more efficient for Amazon. We deliver value with our elite robotic technologies because we listen and respond to our many customers, develop robust and reliable solutions, and invest in both our people and our products.


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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US