ZipRecruiter

Log In

1

Amazon Tech Jobs in Raleigh, NC (NOW HIRING)

Deloitte

Cyber - AWS Cloud Security - Manager

Raleigh, NC · On-site

$107K - $145K/yr

Lead the design and implementation of Amazon Web Services (AWS) cloud security solutions aligned to ... technologies and connected products. Qualifications Required: * Bachelor's degree * 6+ years of ...

Apex Systems

Software Engineer- AWS Connect

Durham, NC · On-site

$60 - $70/hr

In this role, you will leverage your extensive technology expertise to develop innovative solutions ... Desing, implement and maintain Amazon Connect related features and functionality * Develop complex ...

Labcorp

Salesforce IT Manager / Architect

Durham, NC · Hybrid

$66.75 - $82.50/hr

... such as Amazon API Gateway or Apigee. * 3 or more years of experience working with Salesforce ... About the Role The Salesforce IT Manager / Architect is responsible for leading the design ...

Deloitte

Oracle Tech Cloud Manager

Raleigh, NC · On-site

... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 2+ years of ... Advanced degree in computer science, information technology, software engineering, information ...

Arete Technologies, Inc.

Oracle DBA Specialist

Raleigh, NC

$49.25 - $67/hr

Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing ... Develop solutions to replicate databases from Amazon AWS to on premise platforms. Develop solutions ...

Labcorp

Salesforce IT Manager / Architect

Durham, NC · On-site

$66.75 - $82.50/hr

... such as Amazon API Gateway or Apigee. * 3 or more years of experience working with Salesforce ... About the Role The Salesforce IT Manager / Architect is responsible for leading the design ...

Deloitte

Oracle Tech Cloud Senior Consultant

Raleigh, NC · On-site

$61.75 - $77.75/hr

... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 1+ year of ... Advanced degree in Computer Science, Information Technology, Software Engineering, or related field.

previous page

Showing results 41-60

All JobsAmazon Tech JobsAmazon Tech Jobs in Raleigh, NC

Amazon Tech information

See Raleigh, NC salary details

$26.2K

$39.1K

$54.9K

How much do amazon tech jobs pay per year?

As of Aug 22, 2026, the average yearly pay for amazon tech in Raleigh, NC is $39,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $36,900.00 per year, depending on experience, location, and employer.

What is an Amazon Tech?

An Amazon Tech job refers to technical roles at Amazon, including software development, cloud computing, cybersecurity, and IT support. These positions involve building and maintaining Amazon’s technology infrastructure, products, and services. Employees in these roles work with cutting-edge technologies, solve complex problems, and contribute to innovations in e-commerce, AWS, and other business areas. Depending on the specific job, required skills may include programming, data analysis, system architecture, and troubleshooting.

What are the typical daily responsibilities of an Amazon Tech?

As an Amazon Tech, your day often involves performing preventative maintenance, troubleshooting and repairing automated equipment, and promptly responding to operational issues on the warehouse floor. You may also be responsible for documenting maintenance activities, coordinating with other technicians or engineers, and assisting in process improvements. The role typically works closely with operations teams to ensure equipment uptime and may involve shift work, including nights or weekends, to provide round-the-clock support. This hands-on, collaborative environment is ideal for those who enjoy solving technical challenges and working as part of a dynamic logistics team.

What are the key skills and qualifications needed to thrive in the Amazon Tech position, and why are they important?

To thrive as an Amazon Tech, you typically need a background in IT, electronics, or mechanical systems, often supported by relevant certifications or technical training. Familiarity with systems such as Warehouse Management Software (WMS), conveyor control technologies, and diagnostic tools is essential. Strong problem-solving abilities, teamwork, and effective communication are key soft skills for this role. These competencies ensure reliable equipment performance, minimize downtime, and support seamless operations in Amazon’s fast-paced fulfillment centers.

What cities near Raleigh, NC are hiring for Amazon Tech jobs?

Cities near Raleigh, NC with the most Amazon Tech job openings:

Amazon Tech jobs near you
Infographic showing various Amazon Tech job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 13% Part Time, 11% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,077 per year, or $18.8 per hour.

CCaaS x AI, Manager, Functional Transformation

Deloitte

Raleigh, NC • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 151 rated financial services

Job description

CCaaS x AI Manager, Functional Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.

  • Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
  • Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
  • Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
  • Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
  • Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
  • 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
  • Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
  • Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
  • Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

CCaaS x AI Manager, Functional Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.

  • Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
  • Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
  • Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
  • Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
  • Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
  • 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
  • Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
  • Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
  • Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply