Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
Amazon Connect Manager, Technical Transformation
$111K - $111K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Amazon Connect Manager, Technical Transformation
$111K - $111K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Delivery Station Customer Service Associate, DSL
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... tasks, with or without reasonable accommodation Carry, lift, push and pull up to 49 pounds ...
Delivery Station Customer Service Associate, DSL
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... tasks, with or without reasonable accommodation Carry, lift, push and pull up to 49 pounds ...
Delivery Station Customer Service Associate, DSL
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... tasks, with or without reasonable accommodation Carry, lift, push and pull up to 49 pounds ...
Delivery Station Customer Service Associate, DSL
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... tasks, with or without reasonable accommodation Carry, lift, push and pull up to 49 pounds ...
Delivery Station Customer Service Associate, DSL
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... tasks, with or without reasonable accommodation • Carry, lift, push and pull up to 49 pounds • ...
Delivery Station Customer Service Associate, DSL
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... tasks, with or without reasonable accommodation • Carry, lift, push and pull up to 49 pounds • ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide ... tasks in order to meet AvSec's targets and goals in an ambiguous environment. This position will ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution ...
Delivery Driver - Ditto Logistics LLC
London, KY · On-site
$21.50/hr
Ditto Logistics LLCis an Amazon Delivery Service Partner (DSP) looking for enthusiastic, team ... Perform the following tasks, with or without reasonable accommodation: * Lift packages up to 50 lbs.
Quick apply
Delivery Driver - Ditto Logistics LLC
London, KY · On-site
$21.50/hr
Ditto Logistics LLCis an Amazon Delivery Service Partner (DSP) looking for enthusiastic, team ... Perform the following tasks, with or without reasonable accommodation: * Lift packages up to 50 lbs.
Steady Pace Logistics LLC is an Amazon Delivery Service Partner (DSP) looking for enthusiastic ... Perform the following tasks, with or without reasonable accommodation: * Lift packages up to 50 lbs.
Quick apply
Steady Pace Logistics LLC is an Amazon Delivery Service Partner (DSP) looking for enthusiastic ... Perform the following tasks, with or without reasonable accommodation: * Lift packages up to 50 lbs.
... example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Warehouse Associate - Direct Hire
Paducah, KY · On-site
$18.50 - $19/hr
This position is for a Direct Hire role with Amazon. This position offers various shifts, including ... Ability to stand/walk for extended periods and perform repetitive tasks * Ability to lift up to 50 ...
Warehouse Associate - Direct Hire
Paducah, KY · On-site
$18.50 - $19/hr
This position is for a Direct Hire role with Amazon. This position offers various shifts, including ... Ability to stand/walk for extended periods and perform repetitive tasks * Ability to lift up to 50 ...
Avantt Logistics has been an Amazon Delivery Service Partner (DSP) for nearly 6 years and proudly ... A. * Ability to lift packages up to 50 lbs and perform physical tasks related to delivery
Quick apply
Avantt Logistics has been an Amazon Delivery Service Partner (DSP) for nearly 6 years and proudly ... A. * Ability to lift packages up to 50 lbs and perform physical tasks related to delivery
Warehouse Lead - 1st Shift
Hebron, KY · On-site
$19.50 - $21.50/hr
Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global ... Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
Warehouse Lead - 1st Shift
Hebron, KY · On-site
$19.50 - $21.50/hr
Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global ... Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
Warehouse Lead - 3rd Shift
Hebron, KY · On-site
$19.50 - $21.50/hr
Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global ... Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
Warehouse Lead - 3rd Shift
Hebron, KY · On-site
$19.50 - $21.50/hr
Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global ... Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
Apply today to be a Delivery Driver for H2 (H-Squared) Logistics, an Amazon Delivery Service ... Perform the following tasks, with or without reasonable accommodation: * Lift packages up to 50 lbs.
Quick apply
Apply today to be a Delivery Driver for H2 (H-Squared) Logistics, an Amazon Delivery Service ... Perform the following tasks, with or without reasonable accommodation: * Lift packages up to 50 lbs.
Amazon Task information
What is the difference between Amazon Task vs Amazon Associate?
| Aspect | Amazon Task | Amazon Associate |
|---|---|---|
| Primary Role | Completing specific tasks or micro-jobs assigned by Amazon or third-party platforms | Promoting Amazon products and earning commissions through referrals |
| Required Credentials | None or minimal; basic computer skills often sufficient | None required; marketing skills beneficial |
| Work Environment | Remote, flexible, task-based | Remote, marketing-focused |
| Common Usage | Micro-task platforms, Amazon Mechanical Turk | Amazon Associates program for affiliate marketing |
Amazon Task involves completing specific micro-jobs or tasks, often on platforms like Mechanical Turk, requiring minimal credentials. Amazon Associate focuses on promoting products via affiliate links to earn commissions. While both are Amazon-related roles, Amazon Task emphasizes task completion, whereas Amazon Associate centers on marketing and referrals.
Is Amazon MTurk a legitimate job?
What are some common challenges faced by individuals working on Amazon Mechanical Turk (MTurk) tasks, and how can they be addressed?
How to make $100 a day on Amazon MTurk?
Is Amazon work from home a real thing?
What are the key skills and qualifications needed to thrive as an Amazon Warehouse Associate, and why are they important?
What are Amazon Tasks?
How do I get paid on Amazon MTurk?
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US