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Amazon Routes Jobs (NOW HIRING)

Brooksource

Amazon Connect Routing Engineer

Lake Mary, FL · On-site

$70 - $80/hr

Amazon Connect Engineer (Routing) This is a Remote role. Compensation: $70 - $80 per hour Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design ...

Eightelevengroup

NY · On-site

$70 - $80/hr

Amazon Connect Engineer (Routing) This is a Remote role. Compensation: $70 - $80 per hour Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design ...

Amazon

Software Development Manager, Route 53

Seattle, WA · On-site

$140K - $185K/yr

Amazon Route 53 provides highly available and scalable Domain Name System (DNS), domain name registration, and health-checking cloud services. We operate worldwide, giving our customers an extremely ...

Driversource

Need Regional CDL A Driver

Taylor, MI · On-site

$650/wk

... Amazon Routes available now! **Why Choose DriverSource?** We offer a comprehensive benefits package that stands out: - Health, Dental, and Vision Insurance - 6 Paid Holidays for full-time (FT ...

IDL Packaging

Logistic Coordinator

Mechanicsburg, PA · On-site

$43K - $50K/yr

Coordinate shipment scheduling in compliance with Amazon routing and delivery requirements * Create and manage ASNs, shipment plans, and related documentation * Communicate with internal teams ...

Deegit Inc

PCF (Pivotal Cloud Foundry)

Dublin, OH · On-site

$54.25 - $74.25/hr

Company Description • PCF (& PCF tiles) • AWS Services (SNS, SQS, CloudTrail) • Amazon VPC • Amamzon CloudFront • Amazon Route 53 • Amazon DirectConnect • Elastic Load Balancing • ...

Amazon

Software Development Manager, Route 53

Seattle, WA · On-site

$140K - $185K/yr

Amazon Route 53 provides highly available and scalable Domain Name System (DNS), domain name registration, and health-checking cloud services. We operate worldwide, giving our customers an extremely ...

Amazon

Software Development Manager, Route 53

Seattle, WA

$140K - $185K/yr

Amazon Route 53 provides highly available and scalable Domain Name System (DNS), domain name registration, and health-checking cloud services. We operate worldwide, giving our customers an extremely ...

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How much do amazon routes jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for amazon routes in the United States is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $19.23 per hour, depending on experience, location, and employer.

What are Amazon Routes?

Amazon Routes refer to the specific delivery paths and schedules assigned to Amazon delivery drivers to ensure packages are delivered efficiently and on time. These routes are typically generated by Amazon's logistics system, taking into account factors like package volume, delivery addresses, traffic patterns, and driver availability. Delivery drivers, often employed by Amazon Delivery Service Partners (DSPs) or as Amazon Flex contractors, follow these routes using a mobile app that provides navigation and delivery instructions. The optimization of routes helps Amazon meet its promise of fast and reliable delivery to customers.

What are the key skills and qualifications needed to thrive as an Amazon delivery driver, and why are they important?

To thrive as an Amazon Delivery Driver, you need a valid driver’s license, a good driving record, and basic knowledge of route navigation and package handling. Familiarity with GPS navigation systems, delivery tracking apps, and handheld scanners is typically required. Strong time management, customer service, and problem-solving skills help drivers stand out in this fast-paced role. These skills ensure timely, accurate deliveries and positive customer experiences, which are critical to Amazon’s logistics operations.

What are some common challenges faced by delivery associates on Amazon Routes, and how can they be managed effectively?

Delivery Associates working Amazon Routes often encounter challenges such as tight delivery windows, navigating unfamiliar neighborhoods, and managing a high volume of packages, especially during peak seasons. Time management, route optimization using Amazon's delivery technology, and strong communication skills are essential to meet delivery targets and handle unexpected issues like traffic or package discrepancies. Building familiarity with your route and maintaining a proactive approach to problem-solving can significantly improve efficiency and job satisfaction.

What is the difference between Amazon Routes vs Amazon Delivery Associate?

AspectAmazon Routes
Required CredentialsValid driver’s license, clean driving record
Work EnvironmentRoute planning, vehicle operation, delivery to customers
Employer & Industry UsageAmazon logistics and delivery network
Common Search & ComparisonJob responsibilities, qualifications, work hours

Amazon Routes typically refers to the roles involved in managing or operating delivery routes within Amazon's logistics network, often including drivers and route planners. Amazon Delivery Associate is a specific role focused on the actual delivery of packages to customers, often involving driving and customer interaction. While both roles are part of Amazon's delivery system, Amazon Routes emphasizes route management and planning, whereas Amazon Delivery Associate centers on package delivery. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

How to become an Amazon Routes driver?

To become an Amazon Routes driver, applicants typically need a valid driver's license, a clean driving record, and the ability to pass background checks and drug screenings. Prior delivery or driving experience can be beneficial, and candidates should be comfortable working in a fast-paced environment with a flexible schedule.
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Amazon Routes jobs near you
Infographic showing various Amazon Routes job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,453 per year, or $15.1 per hour.

Amazon Connect Routing Engineer

Lake Mary, FL • On-site

Brooksource
IT Services • 501 - 1,000 employees
Learn more about Brooksourceexternal

$70 - $80/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Amazon Connect Engineer (Routing)
This is a Remote role.
Compensation: $70 - $80 per hour
Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design, develop, implement, support, and optimize enterprise routing capabilities within large-scale contact center environments. As a hands-on subject matter expert within Workforce Intelligence Platform Services (WIPS), you will build and support scalable routing solutions that enhance customer experience, agent efficiency, operational performance, and platform reliability. This role requires deep expertise in Amazon Connect routing, including building and maintaining contact flows, routing profiles, queues, and integrations with AWS services such as Lambda, API Gateway, DynamoDB, S3, CloudWatch, and EventBridge. You will troubleshoot complex routing and contact flow issues, develop automation to improve operational efficiency, and support production incidents and change management activities. Collaboration with cross-functional teams to translate business needs into scalable technical solutions, as well as strong documentation and communication skills, are essential. The ideal candidate will have significant experience in contact center technology, Amazon Connect engineering, and AWS development, with a focus on reliability, automation, and continuous improvement.
WHAT YOU'LL DO
  • Design, build, and support Amazon Connect routing solutions for enterprise contact center environments
  • Create, maintain, and optimize Contact Flows, Routing Profiles, Queues, Quick Connects, Hours of Operation, Contact Attributes, and Customer Profiles
  • Configure and support skills-based, attribute-based, priority-based, and queue-based routing strategies
  • Analyze customer and agent journeys to improve routing logic, containment, transfers, and overall experience
  • Troubleshoot complex routing, telephony, contact flow, and agent routing issues
  • Perform impact analysis, testing, validation, and implementation support for routing changes
  • Develop, maintain, and support AWS Lambda functions used in Amazon Connect routing solutions
  • Support integrations using AWS services such as Lambda, API Gateway, DynamoDB, S3, CloudWatch, and EventBridge
  • Build and support API-based integrations between Amazon Connect and enterprise systems
  • Develop automation to improve routing supportability, deployment quality, monitoring, and operational efficiency
  • Assist with technical design, integration patterns, and reusable routing components
  • Support production incidents, problem resolution, and root cause analysis for Amazon Connect routing issues
  • Create and improve monitoring, alerting, dashboards, runbooks, and operational documentation
  • Partner with support teams to improve platform stability, availability, and resiliency
  • Support change management and deployment activities for routing enhancements
  • Participate in on-call or escalation support as required
  • Partner with Product, Operations, Workforce Management, Architecture, Data & Reporting, and Engineering teams
  • Translate business routing needs into scalable Amazon Connect technical solutions
  • Document routing designs, standards, support procedures, and implementation details
  • Share technical knowledge and best practices with peers and cross-functional partners
WHAT YOU BRING
  • 5+ years of contact center technology experience
  • 3+ years of hands-on Amazon Connect engineering experience
  • Deep experience designing, building, and supporting Amazon Connect Contact Flows, Routing Profiles, Queues, Quick Connects, Contact Attributes, Customer Profiles, and Contact Trace Records
  • Experience developing or supporting AWS Lambda functions used in contact center workflows or routing logic
  • Experience integrating Amazon Connect with APIs or external enterprise systems
  • Strong understanding of contact center routing concepts, customer journeys, queue design, agent experience, and production support
  • Strong troubleshooting, analytical, and problem-solving skills
  • Experience supporting large-scale or enterprise contact center environments
  • Strong written and verbal communication skills with the ability to work across technical and non-technical teams

The ideal candidate is a hands-on Amazon Connect routing engineer who has built and supported complex routing solutions in production. You should be comfortable working directly in Amazon Connect, troubleshooting contact flows and routing behavior, developing Lambda integrations, and partnering with operations and engineering teams to solve real customer and agent experience challenges. The strongest candidates will bring a combination of Amazon Connect routing depth, AWS development capability, enterprise contact center knowledge, strong troubleshooting skills, and a mindset focused on automation, reliability, and continuous improvement.
WHAT'S IN IT FOR YOU
  • 401(k) Matching Plan
  • Medical, Dental, & Vision Plans
  • Health Savings Account and Dependent Care FSA
  • Supplemental coverage options
  • Paid time off, sick time, and 6 paid company holidays
  • Employee Assistance Program (EAP) including virtual counseling, financial and legal services, and life coaching
  • Relationship-driven process to find your best fit
  • Regular meetings to ensure quality in your engagement
  • Flexible hiring models: contract, contract-to-hire, and direct placement
ABOUT US
At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs.
We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.
EEO STATEMENT
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
PAY DISCLAIMER
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
HOW TO APPLY
Straightforward, easy one-click apply.
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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