Amazon Live is looking for a Brand Support Program Manager to own and scale our global brand ... issues, routing technical problems to engineering, and resolving non-technical inquiries ...
Amazon Live is looking for a Brand Support Program Manager to own and scale our global brand ... issues, routing technical problems to engineering, and resolving non-technical inquiries ...
Amazon Music is an immersive audio entertainment service that deepens connections between fans ... route to the correct owning team, and drive resolution with clear SLAs and partner-facing ...
Amazon Music is an immersive audio entertainment service that deepens connections between fans ... route to the correct owning team, and drive resolution with clear SLAs and partner-facing ...
Senior Software Engineer - Embedded Networking, Amazon Leo
Sunnyvale, CA · On-site
$145K - $190K/yr
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Lead and implement custom routing and L2 control data distribution protocols that incorporate ...
Senior Software Engineer - Embedded Networking, Amazon Leo
Sunnyvale, CA · On-site
$145K - $190K/yr
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Lead and implement custom routing and L2 control data distribution protocols that incorporate ...
Dispatch Helper - Amazon Delivery Operations
Los Angeles, CA · On-site
$19/hr
As a Dispatch Helper, you will assist the dispatch team with daily driver support, route tracking ... safety rules, and Amazon delivery procedures Pay and Schedule: $19.00 per hour start time ...
Dispatch Helper - Amazon Delivery Operations
Los Angeles, CA · On-site
$19/hr
As a Dispatch Helper, you will assist the dispatch team with daily driver support, route tracking ... safety rules, and Amazon delivery procedures Pay and Schedule: $19.00 per hour start time ...
... Triage and route partner-reported issues to owning engineering teams; drive P0/P1s to closure ... About the team The Amazon Music Growth & Partnerships team is how hundreds of millions of customers ...
... Triage and route partner-reported issues to owning engineering teams; drive P0/P1s to closure ... About the team The Amazon Music Growth & Partnerships team is how hundreds of millions of customers ...
... Triage and route partner-reported issues to owning engineering teams; drive P0/P1s to closure ... About the team The Amazon Music Growth & Partnerships team is how hundreds of millions of customers ...
... Triage and route partner-reported issues to owning engineering teams; drive P0/P1s to closure ... About the team The Amazon Music Growth & Partnerships team is how hundreds of millions of customers ...
Software Development Engineer , Software Defined Network Control Plane, Amazon LEO
Sunnyvale, CA · On-site
Have you wondered what it takes to solve a multi-dimentional routing problem at global scale. Amazon Leo's SDN team will design, implement and operate Leo's network control plane This service will ...
Software Development Engineer , Software Defined Network Control Plane, Amazon LEO
Sunnyvale, CA · On-site
Have you wondered what it takes to solve a multi-dimentional routing problem at global scale. Amazon Leo's SDN team will design, implement and operate Leo's network control plane This service will ...
Software Development Engineer , Software Defined Network Control Plane, Amazon LEO
Sunnyvale, CA · On-site
Have you wondered what it takes to solve a multi-dimentional routing problem at global scale. Amazon Leo's SDN team will design, implement and operate Leo's network control plane This service will ...
Software Development Engineer , Software Defined Network Control Plane, Amazon LEO
Sunnyvale, CA · On-site
Have you wondered what it takes to solve a multi-dimentional routing problem at global scale. Amazon Leo's SDN team will design, implement and operate Leo's network control plane This service will ...
Now Hiring - 22.25/hr - Start This Week - Amazon Delivery Driver (Simi Valley)
Simi Valley, CA · On-site
$22.25 - $26.50/hr
Company Description Starbird Delivery LLC is a locally owned and operated Amazon Delivery Service ... We focus on maintaining well-managed routes, properly maintained vehicles, and a safety-first ...
Now Hiring - 22.25/hr - Start This Week - Amazon Delivery Driver (Simi Valley)
Simi Valley, CA · On-site
$22.25 - $26.50/hr
Company Description Starbird Delivery LLC is a locally owned and operated Amazon Delivery Service ... We focus on maintaining well-managed routes, properly maintained vehicles, and a safety-first ...
Amazon Live is looking for a Brand Support Program Manager to own and scale our global brand ... issues, routing technical problems to engineering, and resolving non-technical inquiries ...
Amazon Live is looking for a Brand Support Program Manager to own and scale our global brand ... issues, routing technical problems to engineering, and resolving non-technical inquiries ...
Route Sales Director
Santa Fe Springs, CA · On-site
$94K/yr
... amazon warehouse * independent contractor * cashier * data entry #J-18808-Ljbffr
New
Route Sales Director
Santa Fe Springs, CA · On-site
$94K/yr
... amazon warehouse * independent contractor * cashier * data entry #J-18808-Ljbffr
New
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will ... Experience with RF PCB layout including controlled impedance routing, via transitions, grounding ...
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will ... Experience with RF PCB layout including controlled impedance routing, via transitions, grounding ...
Amazon Delivery Driver
Livermore, CA · On-site
$125/hr
Company Description Rudgear Logistics is a trusted Amazon Delivery Service Partner (DSP) based in ... Delivery Driver will handheld devices for routing information and customer delivery information.
Amazon Delivery Driver
Livermore, CA · On-site
$125/hr
Company Description Rudgear Logistics is a trusted Amazon Delivery Service Partner (DSP) based in ... Delivery Driver will handheld devices for routing information and customer delivery information.
Local CDL driver Amazon contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
... Amazon contractor based out of South Gate, CA ... This is a great opportunity to get behind the wheel of a consistent local route while being part of ...
Quick apply
Local CDL driver Amazon contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
... Amazon contractor based out of South Gate, CA ... This is a great opportunity to get behind the wheel of a consistent local route while being part of ...
Amazon DSP Delivery Driver
Milpitas, CA · On-site
$26 - $27/hr
Company Description Deliver With Care, Inc. is an Amazon Delivery Service Partner operating out of ... Use a handheld device for routing information and customer delivery information * Deliver orders to ...
Amazon DSP Delivery Driver
Milpitas, CA · On-site
$26 - $27/hr
Company Description Deliver With Care, Inc. is an Amazon Delivery Service Partner operating out of ... Use a handheld device for routing information and customer delivery information * Deliver orders to ...
Local CDL driver Amazon contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
... Amazon contractor based out of South Gate, CA ... This is a great opportunity to get behind the wheel of a consistent local route while being part of ...
Quick apply
Local CDL driver Amazon contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
... Amazon contractor based out of South Gate, CA ... This is a great opportunity to get behind the wheel of a consistent local route while being part of ...
Amazon Local CDL Contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
Operate a commercial vehicle to complete local Amazon delivery routes in and around the Fontana, CA area * Safely load, transport, and unload freight in accordance with DOT regulations and company ...
Quick apply
Amazon Local CDL Contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
Operate a commercial vehicle to complete local Amazon delivery routes in and around the Fontana, CA area * Safely load, transport, and unload freight in accordance with DOT regulations and company ...
Local CDL driver Amazon contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
... Amazon contractor based out of South Gate, CA ... This is a great opportunity to get behind the wheel of a consistent local route while being part of ...
Quick apply
Local CDL driver Amazon contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
... Amazon contractor based out of South Gate, CA ... This is a great opportunity to get behind the wheel of a consistent local route while being part of ...
Amazon Local CDL Contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
Operate a commercial vehicle to complete local Amazon delivery routes in and around the Fontana, CA area * Safely load, transport, and unload freight in accordance with DOT regulations and company ...
Quick apply
Amazon Local CDL Contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
Operate a commercial vehicle to complete local Amazon delivery routes in and around the Fontana, CA area * Safely load, transport, and unload freight in accordance with DOT regulations and company ...
Amazon Local CDL Contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
Operate a commercial vehicle to complete local Amazon delivery routes in and around the Fontana, CA area * Safely load, transport, and unload freight in accordance with DOT regulations and company ...
Quick apply
Amazon Local CDL Contractor
South Gate, CA · On-site
$1.2K - $1.3K/wk
Operate a commercial vehicle to complete local Amazon delivery routes in and around the Fontana, CA area * Safely load, transport, and unload freight in accordance with DOT regulations and company ...
Amazon Route information
See California salary details
$11.39 - $13
1% of jobs
$13 - $14.62
2% of jobs
$14.62 - $16.24
6% of jobs
$17.73 is the 25th percentile. Wages below this are outliers.
$16.24 - $17.86
17% of jobs
$17.86 - $19.47
22% of jobs
The median wage is $19.60 / hr.
$19.47 - $21.09
20% of jobs
$22.01 is the 75th percentile. Wages above this are outliers.
$21.09 - $22.71
12% of jobs
$22.71 - $24.33
11% of jobs
$24.33 - $25.94
4% of jobs
$25.94 - $27.56
3% of jobs
$27.56 - $29.18
2% of jobs
$11
$20
$29
How much do amazon route jobs pay per hour?
What is the difference between Amazon Route vs Amazon Logistics Coordinator?
| Aspect | Amazon Route | Amazon Logistics Coordinator |
|---|---|---|
| Primary Role | Designing and managing delivery routes for efficiency | Coordinating logistics operations and shipments |
| Required Skills | Routing software, logistics planning | Communication, scheduling, problem-solving |
| Work Environment | Distribution centers, delivery routes | Warehouse, office, and delivery sites |
| Common Certifications | Logistics or routing software certifications | Supply chain or logistics certifications |
Amazon Route focuses on planning and optimizing delivery routes, while Amazon Logistics Coordinators handle overall logistics operations and coordination. Both roles are essential in ensuring efficient delivery processes but differ in scope and daily tasks.
What is an Amazon Route driver?
What are the key skills and qualifications needed to thrive as an Amazon Route driver?
What are some common challenges faced by Amazon Route drivers, and how can they be managed effectively?

Full-time
Posted 14 days ago
Amazon rating
7.4
Based on 7,079 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Are you passionate about building scalable support systems that empower brand customers to be self-sufficient. Do you thrive at the intersection of customer experience, automation, and cross-functional program management. Amazon Live is looking for a Brand Support Program Manager to own and scale our global brand customer support strategy for Live Self-Service (LSS).
Amazon Live is a rapidly growing livestream shopping experience that connects brands and creators with customers in real-time
As we scale LSS into a global, self-service advertising format, we need a dedicated leader to ensure our support operations are world-class, data-driven, and increasingly automated - enabling brands to set up livestreams, troubleshoot issues, and analyze performance independently.
You will join the Amazon Live Self-Service team, responsible for transforming how we serve LSS customers at scale. This role is critical to enabling a hands-off-the-wheel support model that allows the business to grow exponentially without proportional increases in support costs. You will work cross-functionally with Engineering, Product, Content, and frontline support teams to identify customer pain points, drive automation, and influence product enhancements that unlock true customer self-sufficiency.
Key job responsibilities
- Support Operations Ownership: Own the support ticket tracker end-to-end - ensuring tickets are logged, triaged, and resolved efficiently with clear SLAs and accountability.
- Customer Pain Point Identification: Identify recurring themes from customer feedback, escalate trends to engineering and product teams through monthly reporting and real-time escalation.
- Cross-Functional Communication: Deliver professional, brand-friendly responses that translate technical issues into clear language for non-technical audiences.
- Frontline Partnership: Partner with global frontline support teams to maintain SOPs/FAQs, train on new features, and identify automation solutions.
- Automation & Tooling: Drive automation of ticketing workflows and customer support mechanisms
Partner with engineering to scope and implement efficiency-driving tools.
- Product Enhancements: Influence product roadmap prioritization toward features enabling customer self-sufficiency to reduce global support reliance.
- Knowledge Management: Maintain documentation of common issues and resolutions as a team-wide educational resource.
- Metrics & Reporting: Define and track support KPIs - ticket volume, resolution times, recurring issues, and automation impact - to drive continuous improvement.
A day in the life
ou will own the end-to-end support ticket lifecycle - triaging incoming issues, routing technical problems to engineering, and resolving non-technical inquiries independently. You'll identify patterns in customer feedback and translate them into actionable insights for product and engineering teams. You'll partner with frontline support teams to keep SOPs current, drive automation initiatives that reduce manual effort, and collaborate with product partners to prioritize features enabling customer self-sufficiency.
About the team
The Amazon Live Self-Service team is on a mission to establish LSS as a scalable creative advertising format that brands want to use
Our vision is to empower every LSS customer to be completely self-sufficient, enabling the Amazon Live team to operate hands-off-the-wheel globally. This allows the business to scale exponentially while teams focus on strategic initiatives rather than repetitive support tasks. This role directly supports our SVP goal to grow brand adoption of Amazon Live by establishing a best-in-class support experience that accelerates brands' path to investment in LSS.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US