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Amazon Reviews Program Jobs in Tennessee (NOW HIRING)

Sr. Program Manager, DSP Shared Services

Nashville, TN · On-site

$112K - $112.50K/yr

Together, we build sustainable and scalable delivery capacity so that Amazon can continue to ... and senior leader reviews, aligning teams toward coherent strategies that move the needle on ...

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Amazon Reviews Program information

What are the key skills and qualifications needed to thrive in an Amazon Reviews Program coordinator role, and why are they important?

To thrive as an Amazon Reviews Program coordinator, you need strong organizational skills, attention to detail, and experience with e-commerce platforms, often supported by a background in marketing, communications, or business. Familiarity with Amazon Seller Central, review management tools, and CRM systems is typically required. Excellent written communication, customer service orientation, and analytical thinking are key soft skills that help build positive relationships and gather actionable feedback. These skills ensure compliance with Amazon policies, enhance brand reputation, and drive customer engagement through trustworthy and effective review management.

What are some common challenges faced by team members working in the Amazon Reviews Program, and how can they overcome them?

Team members in the Amazon Reviews Program often face challenges such as maintaining authenticity and compliance with Amazon's strict review policies. Balancing speed and quality when moderating or analyzing large volumes of reviews can also be demanding. To overcome these challenges, it's essential to stay updated on policy changes, use automated tools effectively, and collaborate closely with other departments like Trust & Safety or Customer Service. Regular training and open communication within the team help ensure consistent and high-quality work.

What is the Amazon Reviews Program?

The Amazon Reviews Program allows customers to provide feedback on products they have purchased by writing reviews on Amazon’s website. These reviews help other shoppers make informed decisions and provide valuable insights into product quality, performance, and satisfaction. In some cases, Amazon also invites select customers to participate in programs like Amazon Vine, where they receive free products in exchange for their honest and unbiased opinions. Being part of the reviews program can enhance a customer's influence and help companies improve their offerings.

What is the difference between Amazon Reviews Program vs Amazon Product Tester?

AspectAmazon Reviews ProgramAmazon Product Tester
CredentialsNo formal credentials requiredNo formal credentials required
Work EnvironmentRemote, flexibleRemote, flexible
Industry UsageCustomer feedback collectionProduct testing and review
PurposeGather reviews to improve product visibilityProvide detailed product feedback for manufacturers

The Amazon Reviews Program involves submitting reviews to help other customers and improve product visibility, while Amazon Product Testers actively test products and provide detailed feedback to manufacturers. Both roles are remote and do not require formal credentials, but they serve different purposes within Amazon's ecosystem.

What are popular job titles related to Amazon Reviews Program jobs in Tennessee? For Amazon Reviews Program jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Amazon Reviews Program jobs in Tennessee look for? The top searched job categories for Amazon Reviews Program jobs in Tennessee are:
What cities in Tennessee are hiring for Amazon Reviews Program jobs? Cities in Tennessee with the most Amazon Reviews Program job openings:
Technical Program Manager , Tech Deployment Systems Integration

Technical Program Manager , Tech Deployment Systems Integration

Amazon

Nashville, TN • On-site

$124.60K - $161.30K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,788 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.
WW Technology Deployment- Systems Integration is seeking a talented and solutions-oriented Technical Program Manager (TPM) to own the development and optimization of commissioning processes and integration for new automation systems. Your work will focus on defining the goals of all key stakeholder functions responsible for delivering, driving prioritization and maintaining commitments on program delivery while managing oversight of internal team deliverables.
Key job responsibilities
- Demonstrate ownership by acting as the Single Point of Contact for program needs.
- Advance the maturity of programs through simplification, automation, and integration.
- Deep understanding the technology and systems at a technical level; provide guidance, recommendation, and reporting on program direction and progress.
- Lead the development of org-level metrics to ensure the most impactful delivery goals are formulated to meet program goals.
- Coordinate working with each stakeholder team to ensure there is commitment to SMART goals that ladders into the org-level committed goal.
- Organize internal team's technical development roadmap and drive execution, testing and release.
- Establish a cadence and mechanism to review goal statuses and progress towards committed SMART goals.
- Manage escalations or misalignment when there are risks to delivering committed services with high quality; manages tradeoff decisions with key stakeholders.
- Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers.
- Establish a cadence to review the overall performance of the stakeholder teams, the timeline, and progress to overall deliverables.
- Manage any associated Correction of Error (COE) and Lessons Learned documentation and drive. follow-up actions that to solve for root cause with responsible owners.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- Bachelor's degree in engineering, computer science or equivalent
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Ability to support multiple time zones across EU and NA with work and travel obligations primarily in EU.
PREFERRED QUALIFICATIONS
- 3+ years of working directly with engineering teams experience
- Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, N.Reading - 127,100.00 - 172,000.00 USD annually
USA, TN, Nashville - 120,800.00 - 163,400.00 USD annually

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US