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Amazon Reviews Program Jobs in Massachusetts (NOW HIRING)

Software Development Manager, Amazon FSx

Boston, MA · On-site

$134K - $177K/yr

... reviews, source control management, build processes, testing, certification, and livesite ... or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users ...

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Amazon Reviews Program information

What is the Amazon Reviews Program?

The Amazon Reviews Program allows customers to provide feedback on products they have purchased by writing reviews on Amazon’s website. These reviews help other shoppers make informed decisions and provide valuable insights into product quality, performance, and satisfaction. In some cases, Amazon also invites select customers to participate in programs like Amazon Vine, where they receive free products in exchange for their honest and unbiased opinions. Being part of the reviews program can enhance a customer's influence and help companies improve their offerings.

What are the key skills and qualifications needed to thrive in an Amazon Reviews Program coordinator role, and why are they important?

To thrive as an Amazon Reviews Program coordinator, you need strong organizational skills, attention to detail, and experience with e-commerce platforms, often supported by a background in marketing, communications, or business. Familiarity with Amazon Seller Central, review management tools, and CRM systems is typically required. Excellent written communication, customer service orientation, and analytical thinking are key soft skills that help build positive relationships and gather actionable feedback. These skills ensure compliance with Amazon policies, enhance brand reputation, and drive customer engagement through trustworthy and effective review management.

What are some common challenges faced by team members working in the Amazon Reviews Program, and how can they overcome them?

Team members in the Amazon Reviews Program often face challenges such as maintaining authenticity and compliance with Amazon's strict review policies. Balancing speed and quality when moderating or analyzing large volumes of reviews can also be demanding. To overcome these challenges, it's essential to stay updated on policy changes, use automated tools effectively, and collaborate closely with other departments like Trust & Safety or Customer Service. Regular training and open communication within the team help ensure consistent and high-quality work.

What is the difference between Amazon Reviews Program vs Amazon Product Tester?

AspectAmazon Reviews ProgramAmazon Product Tester
CredentialsNo formal credentials requiredNo formal credentials required
Work EnvironmentRemote, flexibleRemote, flexible
Industry UsageCustomer feedback collectionProduct testing and review
PurposeGather reviews to improve product visibilityProvide detailed product feedback for manufacturers

The Amazon Reviews Program involves submitting reviews to help other customers and improve product visibility, while Amazon Product Testers actively test products and provide detailed feedback to manufacturers. Both roles are remote and do not require formal credentials, but they serve different purposes within Amazon's ecosystem.

How do you become a paid reviewer on Amazon?

To become a paid reviewer on Amazon, you typically need to join programs like the Amazon Vine Voices, which invite trusted reviewers to receive free products in exchange for honest reviews. Building a credible review history, demonstrating writing skills, and adhering to Amazon's review policies are essential steps; some programs may require application or invitation. Paid reviewing opportunities are limited and often involve specific eligibility criteria and compliance with Amazon's guidelines.

How do you become an Amazon Reviews Program product reviewer?

To become an Amazon Reviews Program product reviewer, you typically need to join Amazon's early reviewer or Vine Voices programs, which often require an active Amazon account, a history of helpful reviews, and adherence to Amazon's review policies. Selection is based on reviewer credibility, review quality, and participation in Amazon's community programs.

Is being an Amazon Reviews Program reviewer a real job?

The Amazon Reviews Program is not a formal employment position but a system where individuals can submit reviews for products they have purchased. While some companies or websites may offer paid review opportunities, genuine Amazon reviews are typically unpaid and based on personal experience, with strict policies against paid or incentivized reviews. Therefore, it is not considered a traditional job but rather a voluntary activity or part of a broader product feedback process.

What are popular job titles related to Amazon Reviews Program jobs in Massachusetts?

For Amazon Reviews Program jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Amazon Reviews Program jobs in Massachusetts look for?

The top searched job categories for Amazon Reviews Program jobs in Massachusetts are:

What cities in Massachusetts are hiring for Amazon Reviews Program jobs?

Cities in Massachusetts with the most Amazon Reviews Program job openings:

Sr Technical Program Manager, GO-AI

Westborough, MA • On-site


Amazon
IT Services • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 7,124 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Good employer

Recommended by students

Paid breaks


Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

Amazon Robotics (AR) is at the forefront of applying state-of-the-art artificial intelligence to solve real-world challenges at unprecedented scale. Our fulfilment centers handle more individual items than any company in the world, combining computer vision, mobile robots, advanced end-of-arm tooling, high-degree-of-freedom movement, and state-of-the-art AI. We collaborate with teams across Amazon worldwide to conceive, develop, prototype, and deploy intelligent robotic systems that push the boundaries of industrial automation.
Within Amazon Robotics, the Global Operations - Artificial Intelligence (GO-AI) organization enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions

We're transforming how complex visual reasoning tasks are performed across Amazon's robotics operations, moving from traditional manual data annotation processes to state-of-the-art foundation model solutions. GO-AI's Technology & Development team is a cross-functional organization of Software Development Engineers, Technical Program Managers, Program Managers, and Business Intelligence Engineers responsible for GO-AI's technical strategy, platform capabilities, and delivery.
As a Senior Technical Program Manager on GO-AI's Technology & Development team, you will partner with product, science, software engineering, data engineering, operations, and other Amazon Robotics teams to accelerate the evaluation, deployment, and scaling of AI solutions across Amazon Robotics.

You will own complex, cross-functional programs spanning solution definition, experimentation, operational readiness, deployment, and continuous improvement. Success in this role requires balancing technical depth with strong program ownership.
This is a rare opportunity to work with a team building AI systems that operate at Amazon scale while solving novel technical challenges in computer vision, natural language processing, and human-AI collaboration.

You'll collaborate with world-class scientists, engineers, and operations teams to deploy state-of-the-art research into production systems that deliver real-world impact at global scale.
Key job responsibilities
Partner with other Amazon teams to understand AI automation-based use cases, evaluate partnership opportunities, and define GO-AI's technical and operational plans to support them.
Build trusted partnerships with business and technical teams, serving as the primary GO-AI partner throughout the program lifecycle.
Design and lead human-in-the-loop solutions and AI workflows that bridge science, engineering, and operations.
Partner with GO-AI Software, Science, Data, and Business Intelligence Engineering teams to identify capability gaps, prioritize features, and influence long-term platform roadmaps.
Define success metrics, monitor program health, and use data to drive decisions, identify risks, and evaluate trade-offs.
Drive senior leadership reviews through clear written and verbal communication of program strategy, risks, trade-offs, and recommendations.
Drive process simplification by eliminating inefficiencies and building scalable mechanisms.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1

Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4.

401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you. At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
Within Amazon Robotics, the Global Operations - Artificial Intelligence (GO-AI) team enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions.

We're transforming how complex visual reasoning tasks are performed across Amazon's robotics operations, moving from traditional manual data annotation processes to state-of-the-art foundation model solutions.


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

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