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Amazon Process Assistant Jobs in Massachusetts (NOW HIRING)

Amazon

Process Assistant

Northborough, MA · On-site

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

Amazon

Senior Site EHS Manager

Charlton, MA

... in Amazon's processes to ensure a safe and healthful working environment for our associates. In ... assist emergency response at the site Those that do not have an adult First Aid, CPR, AED ...

Amazon

Senior Site EHS Manager

Charlton, MA

... in Amazon's processes to ensure a safe and healthful working environment for our associates. In ... assist emergency response at the site Those that do not have an adult First Aid, CPR, AED ...

Amazon

Senior Site EHS Manager

Charlton, MA · On-site

... in Amazon's processes to ensure a safe and healthful working environment for our associates. In ... assist emergency response at the site Those that do not have an adult First Aid, CPR, AED ...

Amazon

GM Administrative Assistant , BOS7

Fall River, MA · On-site

$18 - $24.25/hr

... process, including support for the interview or onboarding process, please visit for more ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Amazon

Onsite Medical Representative

Charlton, MA · On-site

$40K - $45K/yr

At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all ... - Assist with random saliva drug testing protocols. - Maintain effective care delivery in ...

Amazon

Onsite Medical Representative

Fall River, MA · On-site

$37K - $43K/yr

At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all ... - Assist with random saliva drug testing protocols. - Maintain effective care delivery in ...

Amazon

EHS Specialist

Stoughton, MA · On-site

At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all ... assist emergency response at the site Must be available to work flexible shifts including days ...

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All JobsAmazon Process JobsAmazon Process Assistant JobsAmazon Process Assistant Jobs in Massachusetts

Amazon Process Assistant information

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$15

$27

$52

How much do amazon process assistant jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for amazon process assistant in Massachusetts is $27.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $32.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amazon Process Assistant, and why are they important?

To thrive as an Amazon Process Assistant, you need strong organizational skills, attention to detail, and experience in warehouse operations or logistics, often supported by a high school diploma or equivalent. Familiarity with Amazon's proprietary warehouse management software, handheld scanners, and basic Microsoft Office tools is typically required. Effective communication, leadership, and the ability to work under pressure are crucial soft skills for supporting teams and solving problems on the floor. These skills are essential for ensuring smooth workflow, maintaining productivity, and supporting team efficiency in Amazon's fast-paced fulfillment environment.

How much does an L3 process assistant make at Amazon?

An L3 Process Assistant at Amazon typically earns around $18 to $22 per hour, depending on location and experience. This role involves operating warehouse equipment and following safety protocols in a fast-paced environment.

What is the difference between Amazon Process Assistant vs Amazon Warehouse Associate?

AspectAmazon Process AssistantAmazon Warehouse Associate
ResponsibilitiesAssist in production line setup, monitor processes, ensure safety compliancePick, pack, and ship customer orders, manage inventory
Required SkillsBasic understanding of manufacturing processes, safety awarenessPhysical stamina, attention to detail, ability to operate warehouse equipment
Work EnvironmentManufacturing or fulfillment centers, production linesWarehouse floors, shipping and receiving areas
CertificationsNone typically required, safety training often providedNone typically required, forklift or equipment training may be preferred

Amazon Process Assistants focus on supporting manufacturing and process workflows within Amazon's fulfillment centers, ensuring safety and efficiency. In contrast, Amazon Warehouse Associates handle order fulfillment tasks like picking, packing, and shipping products. Both roles operate in Amazon's fulfillment environment but have different core responsibilities and skill requirements.

What is the role of a process assistant at Amazon?

A process assistant at Amazon supports warehouse operations by assisting with inventory management, order fulfillment, and ensuring safety and efficiency on the production floor. They often operate equipment, follow safety protocols, and work in a team environment to meet productivity goals.

What are Amazon Process Assistants?

Amazon Process Assistants are frontline leaders who support daily operations within Amazon fulfillment centers and warehouses. They help manage workflows, train and coach associates, monitor productivity, and ensure that safety standards are met. Process Assistants act as a bridge between associates and management, assisting with problem-solving and process improvements. Their role is crucial in maintaining efficient and effective fulfillment operations.

How do you become a process assistant at Amazon?

To become a process assistant at Amazon, candidates typically need a high school diploma or equivalent, relevant work experience, and the ability to operate warehouse equipment. The application process involves submitting an online application, completing assessments, and passing a background check and drug screening. Prior experience in logistics or warehouse operations can be advantageous.

What is the salary of a process assistant in Amazon?

The salary of an Amazon Process Assistant typically ranges from $15 to $20 per hour, depending on location and experience. These roles often include shift work, with opportunities for overtime and benefits such as health insurance and paid time off.

What are some common challenges faced by an Amazon Process Assistant and how can they be managed effectively?

Amazon Process Assistants often encounter challenges such as balancing multiple priorities, adapting to fast-paced workflow changes, and supporting large, diverse teams. Effective time management and clear communication are key to managing these demands. Building strong relationships with associates and leadership, being proactive in identifying process bottlenecks, and staying organized with daily task lists can help Process Assistants overcome these challenges and contribute to a smooth operation.
Infographic showing various Amazon Process Assistant job openings in Massachusetts as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,868 per year, or $27.8 per hour.
Process Assistant

Process Assistant

Amazon

Northborough, MA • On-site

Full-time

Medical, Retirement

Posted 22 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,908 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.
Key Job Elements:
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing vacation coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager
BASIC QUALIFICATIONS
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
PREFERRED QUALIFICATIONS
- Education beyond High School, and/or prior experience managing employees
- Excellent interpersonal skills
- Demonstrated problem solving skills and analytical skills
- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
- Experience with an FC kaizen or Shingi event
- An awareness and willingness to use OE tools and techniques
- Experience working in Problem Solve a plus
- Leadership ability
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, MA, Northborough - 24.00 - 24.00 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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