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Amazon Process Assistant Jobs in Milton, MA (NOW HIRING)

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all ... assist emergency response at the site Must be available to work flexible shifts including days ...

Lead Associate

Quincy, MA · On-site

$19.25 - $23.25/hr

... on processes and standards, serving as the escalation point to assist associates and peers in ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

Handle sensitive information with discretion and professionalism. - Assist in running and ... processes and policies - Demonstrated problem-solving skills and resourcefulness - Amazon is ...

Solutions Architect, Frontier AI Startups

Boston, MA · On-site

$68.50 - $90.25/hr

... to assist customers solve technical problems and reduce time-to-market. A day in the life A day in ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Lead Associate

Quincy, MA

$19.25 - $23.25/hr

You'll also have an extended training and onboarding period, which may be at a nearby Amazon site ... on processes and standards, serving as the escalation point to assist associates and peers in ...

Lead Associate

Quincy, MA · On-site

$19.25 - $23.25/hr

You'll also have an extended training and onboarding period, which may be at a nearby Amazon site ... on processes and standards, serving as the escalation point to assist associates and peers in ...

... processes, and products. If you would like to be a part of our community and thrive in an ... This role will be responsible for managing day-to-day Amazon Marketplace activities, including, but ...

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Amazon Process Assistant information

See Milton, MA salary details

$15

$27

$52

How much do amazon process assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for amazon process assistant in Milton, MA is $27.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $32.07 per hour, depending on experience, location, and employer.

What is an Amazon Process Assistant?

Amazon Process Assistants are frontline leaders who support daily operations within Amazon fulfillment centers and warehouses. They help manage workflows, train and coach associates, monitor productivity, and ensure that safety standards are met. Process Assistants act as a bridge between associates and management, assisting with problem-solving and process improvements. Their role is crucial in maintaining efficient and effective fulfillment operations.

What are the key skills and qualifications needed to thrive as an Amazon Process Assistant?

To thrive as an Amazon Process Assistant, you need strong organizational skills, attention to detail, and experience in warehouse operations or logistics, often supported by a high school diploma or equivalent. Familiarity with Amazon's proprietary warehouse management software, handheld scanners, and basic Microsoft Office tools is typically required. Effective communication, leadership, and the ability to work under pressure are crucial soft skills for supporting teams and solving problems on the floor. These skills are essential for ensuring smooth workflow, maintaining productivity, and supporting team efficiency in Amazon's fast-paced fulfillment environment.

What are some common challenges faced by an Amazon Process Assistant and how can they be managed effectively?

Amazon Process Assistants often encounter challenges such as balancing multiple priorities, adapting to fast-paced workflow changes, and supporting large, diverse teams. Effective time management and clear communication are key to managing these demands. Building strong relationships with associates and leadership, being proactive in identifying process bottlenecks, and staying organized with daily task lists can help Process Assistants overcome these challenges and contribute to a smooth operation.

What is the difference between Amazon Process Assistant vs Amazon Warehouse Associate?

AspectAmazon Process AssistantAmazon Warehouse Associate
ResponsibilitiesAssist in production line setup, monitor processes, ensure safety compliancePick, pack, and ship customer orders, manage inventory
Required SkillsBasic understanding of manufacturing processes, safety awarenessPhysical stamina, attention to detail, ability to operate warehouse equipment
Work EnvironmentManufacturing or fulfillment centers, production linesWarehouse floors, shipping and receiving areas
CertificationsNone typically required, safety training often providedNone typically required, forklift or equipment training may be preferred

Amazon Process Assistants focus on supporting manufacturing and process workflows within Amazon's fulfillment centers, ensuring safety and efficiency. In contrast, Amazon Warehouse Associates handle order fulfillment tasks like picking, packing, and shipping products. Both roles operate in Amazon's fulfillment environment but have different core responsibilities and skill requirements.

How do I become an Amazon Process Assistant?

To become an Amazon Process Assistant, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include attention to detail, ability to operate warehouse equipment, and familiarity with safety protocols. The role often requires physical stamina and the ability to work in a fast-paced environment, with shifts that may include nights and weekends.
Infographic showing various Amazon Process Assistant job openings in Milton, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $57,435 per year, or $27.6 per hour.

Process Assistant

Amazon

Stoughton, MA • On-site

Full-time

Medical, Retirement

Re-posted 23 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,144 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.
Key Job Elements:
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing vacation coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager
BASIC QUALIFICATIONS
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
PREFERRED QUALIFICATIONS
- Education beyond High School, and/or prior experience managing employees
- Excellent interpersonal skills
- Demonstrated problem solving skills and analytical skills
- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
- Experience with an FC kaizen or Shingi event
- An awareness and willingness to use OE tools and techniques
- Experience working in Problem Solve a plus
- Leadership ability
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, MA, Stoughton - 24.50 - 24.50 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US