Amazon Operations Engineer Jobs in Boston, MA (NOW HIRING)

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Medical School?

Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.

You'll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it's an opportunity to shape the future of medicine.

The Harvard Medical School Department of Information Technology is seeking a talented Senior DevOps Engineer with a strong background focused on managing environments that must meet federal security standards. The Senior DevOps Engineer will be responsible for secure research computing environments (SRCE), a FISMA-certified AWS cloud infrastructure environment, enabling the groundbreaking biomedical research of some of the world's foremost scientific investigators.  

Core Duties:

• Oversee operational activities of the SRCE - deployment, monitoring, reporting, patching, and compliance, in partnership with HMS infrastructure and research computing teams
• Utilize best-practice cloud security designs to ensure the confidentiality, integrity and availability of the secure environment
• Manage a continuous integration and deployment methodology for AWS-based technologies
• Manage full application stacks from the OS through custom research applications using AWS
• Provide high-level support on technical computing issues to end users and developers
• Document complex technology, data protection, confidentiality, and data residency solutions
• Play a key role in the planning, implementation and growth of the SRCE
• Drive continuous improvement of the SRCE through process, architecture, and cost-saving refinements
• Participate fully in software development life cycle
• Research, design, and implement technical solutions to deliver business requirements
• Identify opportunities to improve and simplify applications portfolio and implement related enhancements
• Contribute to creation and maturing of software development best practices and new technologies
• Draw on relationship and technical skills to act as technical liaison to internal and external clients and to mentor junior staff
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct
• Participate in off-hours on-call rotation

Basic Qualifications:

• Minimum of five years' post-secondary education or relevant work experience

Additional Qualifications and Skills:

• Knowledge of information technology applications, processes, software and equipment
• Highly specialized knowledge of a specific technology
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Critical to this position is the ability to work independently and to make decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information all in support of the core research computing mission. 
• A strong conceptual and practical understanding of cloud security controls, principles and best practices
• Experience and understanding of legal and regulatory standards (PCI, FedRAMP, CCPA, GDPR, etc.) as they pertain to a secure computing environment
• 2+ years of experience in healthcare systems and authorities operations, such as FISMA, FedRAMP or HIPPA-regulated environment architecture/designs
• Experience with AWS technologies which may include IAM, EC2, EBS, ELB, RDS, RedShift, S3, Glacier, Route 53, Gateways, VPCs, CloudWatch, Lambda scripts, CloudFormation, VDI, Appstream 2.0, Control Tower, Service Catalog 
• Amazon Web Services (AWS) certification preferred
• Experience supporting large-scale enterprise IT cloud projects
• Hands-on experience with distributed resource management and virtualization technologies
• Experience communicating technical issues to executive level audiences
• Experience with the following technologies is a plus:
          -Puppet / Foreman / Terraform / Jenkins
          -Containerization technologies: Docker, Singularity, Kubernetes, Amazon ECS
          -Open-source databases: MySQL/Mariadb, Postgres
          -Scripting languages, such as Bash and Python
          -GitHub and git workflows
          -AWS Service Work Bench
          -Qualys, Checkmarx
          -Splunk

Certificates and Licenses:

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

• Standard Hours/Schedule: 35 hours per week
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Criminal 
• Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal

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Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University's Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.