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Amazon Japanese Jobs in Seattle, WA (NOW HIRING)

Localization Program Manager

Seattle, WA · On-site

$81K - $142K/yr

Native French, German, Chinese or Japanese preferred * Experience designing and implementing ... Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for ...

Native French, German, Chinese or Japanese preferred * Experience designing and implementing ... Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for ...

Amazon Japanese information

See Seattle, WA salary details

$11

$21

$45

How much do amazon japanese jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for amazon japanese in Seattle, WA is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.49 and $24.46 per hour, depending on experience, location, and employer.

What is an Amazon Japanese?

An Amazon Japanese job typically involves roles that require proficiency in the Japanese language while working for Amazon. These roles can include customer service, translation, localization, marketing, or seller support, assisting Japanese-speaking customers or businesses. Positions may be remote or based in specific Amazon offices, depending on the job functions. Fluency in Japanese and English is often required, along with relevant industry experience.

What are the common responsibilities of an Amazon Japanese, and how do they support customers and teams?

In an Amazon Japanese role, you will often handle tasks such as responding to customer inquiries in Japanese via email, chat, or phone, providing account support, and assisting with order issues or product information. You may also collaborate with internal teams to resolve escalated cases, translate documentation, and ensure that customer feedback is communicated effectively. Your work will play a key part in delivering a high-quality experience for Japanese-speaking customers, supporting Amazon's reputation for excellent service. Additionally, being part of a diverse, global team offers valuable opportunities to learn and grow professionally.

What are the key skills and qualifications needed to thrive as an Amazon Japanese, and why are they important?

To excel as an Amazon Japanese specialist, you typically need fluency in both Japanese and English, along with knowledge of e-commerce operations and customer service practices. Familiarity with Amazon Seller Central, customer support platforms, and CRM tools is often required, and certifications in Japanese language proficiency (such as JLPT N2 or higher) can be advantageous. Outstanding communication skills, cultural awareness, and a customer-centric mindset are valuable soft skills for this role. These abilities are essential for providing seamless support to Japanese-speaking customers and ensuring efficient, culturally appropriate service within the Amazon ecosystem.

What are the most commonly searched types of Amazon Japanese jobs in Seattle, WA?

The most popular types of Amazon Japanese jobs in Seattle, WA are:

What are popular job titles related to Amazon Japanese jobs in Seattle, WA?

For Amazon Japanese jobs in Seattle, WA, the most frequently searched job titles are:

What cities near Seattle, WA are hiring for Amazon Japanese jobs?

Cities near Seattle, WA with the most Amazon Japanese job openings:

Infographic showing various Amazon Japanese job openings in Seattle, WA as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $44,524 per year, or $21.4 per hour.

Technical Support consultant with Japanese

Tekwissen

Redmond, WA • On-site

Full-time

Re-posted 13 days ago


Job description

QUALIFICATIONS:
MANDATORY
  • Excellent communication skills (written and spoken) in Japanese and English
  • 5 years of Experience with customer support/service in Technology domain, preferably large scale systems
  • Candidate should be willing to work in shifts - 12:00 AM to 9:00 AM (PST) - [12:30 PM to 9:30 (IST)]

PREFERRED
  • Exposure to cloud computing
  • Exposure to Microsoft/Amazon/Rackspace cloud computing technologies
  • Exposure to Windows Azure

SKILLS
SOFT SKILLS
  • Must be able to quickly develop trust and rapport with customers (most of the time they are of this profile: Enterprise Architects, CxO's, Development & Test Management, IT Directors)
  • Strong communications skills in spoken and written English
  • Effective, polished interaction with customer, Microsoft Services, Support and Azure development teams at the appropriate technical depth
  • Ability to work independently
  • Must be a great Customer advocate

TECHNICAL SKILLS (Preferred/Optional)
  • Understanding of cloud vs. on premise computing. Solid understanding of fundamentals of cloud computing.
  • Technical understanding of the Azure Platform and architecture
  • A strong knowledge of the Microsoft Windows platform
  • Familiarity with networking concepts including VIPs, NAT, DNS
  • .NET 3.0/3.5/4.0.
  • Visual Studio Languages (VB, C/C#/C++)
  • SQL Azure / SQL Server
  • Distributed application architecture
  • Application Lifecycle Management (ALM)
  • Service Oriented Architectures (SOA).
  • Familiarity with load balancing, geo-redundancy, CDN and VPN technologies preferred
  • Familiarity with Virtualization concepts and virtual system administration
  • Familiarity with Hyper-V configuration and administration

RESPONSIBILITIES SUMMARY:
  • Help customers adopt the services by providing "lite advisory" support on migration, architecture, development, and deployment topics by answering simple "how to" questions and for more complex asks, pointing customers to the best self-service resources available online and when applicable, making partner referrals via Pinpoint.
  • Identify incident trends (by customers) and help customers with root-cause analysis of these trends as able based on required access to tools, reports and teams
  • Administer the "Windows Azure Optimization Report" remote diagnostics tool, providing results to customers via a regular report (manual at launch, automated longer term)
  • Help drive improved support CPE for customers using Windows Azure
  • Conduct initial customer onboarding session to clarify how to get the most out of their Professional Direct services purchase, along with helpful Azure onboarding self-service resources
  • Serve as the primary contact for Professional Direct for Azure customers with reactive support escalations, providing local business hours escalation assistance, advocacy and support (US, UK, Canada).
  • As a global team, the role might need to be work in flexible hours and would require the individual to work in customer time zones.
  • Quickly develop client relationships and trust, and ensure client/partner expectations are being set and met
  • Work in collaboration with multiple Microsoft teams including Azure Support, Depth Queues, Operations, Engineering, and Commerce/Billing to drive resolution of escalated tickets
  • Create and deliver new IP for Professional Direct (i.e. webinars, tips & tricks, takeaways)
  • Communicate escalation findings clearly and confidently to executive levels within the customer and within Microsoft
  • Listen to and communicate the voice of the customers within Microsoft
  • Provide training and documentation feedback, updating role documentation as needed.

Thanks & Regard,
Sandeep
734-418-0079

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About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

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