... CRM activity logging Build email-to-case integration routing partner emails to Salesforce Cases ... service capabilities using Amazon Lex for common partner inquiries Establish monitoring and ...
... CRM activity logging Build email-to-case integration routing partner emails to Salesforce Cases ... service capabilities using Amazon Lex for common partner inquiries Establish monitoring and ...
We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven ...
We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven ...
... CRM activity logging Build email-to-case integration routing partner emails to Salesforce Cases ... service capabilities using Amazon Lex for common partner inquiries Establish monitoring and ...
... CRM activity logging Build email-to-case integration routing partner emails to Salesforce Cases ... service capabilities using Amazon Lex for common partner inquiries Establish monitoring and ...
We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven ...
We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven ...
We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven ...
We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven ...
Store HUB Customer Service (Part Time)
$17.50 - $20.25/hr
You love building and sustaining relationships with your team and providing a high level of customer service to vendors * You are eager to learn What you'll be doing: * Processing JDE vendor check ...
Store HUB Customer Service (Part Time)
$17.50 - $20.25/hr
You love building and sustaining relationships with your team and providing a high level of customer service to vendors * You are eager to learn What you'll be doing: * Processing JDE vendor check ...
Store HUB Customer Service (Part Time)
$16.75 - $19.50/hr
You love building and sustaining relationships with your team and providing a high level of customer service to vendors * You are eager to learn What you'll be doing: * Processing JDE vendor check ...
Store HUB Customer Service (Part Time)
$16.75 - $19.50/hr
You love building and sustaining relationships with your team and providing a high level of customer service to vendors * You are eager to learn What you'll be doing: * Processing JDE vendor check ...
... Amazon Hub Delivery and delivery service partner. Everything we do is aimed at further delighting our customers, partners and employees with faster, cheaper, and more efficient means of shipping and ...
... Amazon Hub Delivery and delivery service partner. Everything we do is aimed at further delighting our customers, partners and employees with faster, cheaper, and more efficient means of shipping and ...
In this role, you will own the strategic design and continuous optimization of Amazon's hub network ... customers receive them. This is a high-visibility, high-autonomy role where your decisions ...
In this role, you will own the strategic design and continuous optimization of Amazon's hub network ... customers receive them. This is a high-visibility, high-autonomy role where your decisions ...
... customers across numerous teams. This includes-but is not limited to-Amazon Supply Chain Services, Amazon Freight, Amazon Relay, Amazon Freight Partners, Amazon Shipping, Amazon Flex, Amazon Hub ...
... customers across numerous teams. This includes-but is not limited to-Amazon Supply Chain Services, Amazon Freight, Amazon Relay, Amazon Freight Partners, Amazon Shipping, Amazon Flex, Amazon Hub ...
... Enabled Services. They are seeking a Senior Oracle Customer MDM professional with extensive ... Hub, Customer Data Librarian modules of Oracle R11 / R12 E-Business Suite. • Good knowledge of ER ...
... Enabled Services. They are seeking a Senior Oracle Customer MDM professional with extensive ... Hub, Customer Data Librarian modules of Oracle R11 / R12 E-Business Suite. • Good knowledge of ER ...
Sr. Economist, Amazon Customer Service
Seattle, WA · On-site
$22 - $30.25/hr
Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI) foundations for CS to ensure Amazon delivers the best customer service possible. CS Economics sits ...
Sr. Economist, Amazon Customer Service
Seattle, WA · On-site
$22 - $30.25/hr
Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI) foundations for CS to ensure Amazon delivers the best customer service possible. CS Economics sits ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
Customer Service Team Member - Sawmill Sports Hub
Willowbrook, IL · On-site
$14.25 - $19.75/hr
The Front Desk Manager is responsible for providing member services and performing customer services duties designed to make the Sawmill Sports Hub member's experience as pleasant as possible.
Customer Service Team Member - Sawmill Sports Hub
Willowbrook, IL · On-site
$14.25 - $19.75/hr
The Front Desk Manager is responsible for providing member services and performing customer services duties designed to make the Sawmill Sports Hub member's experience as pleasant as possible.
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience - across all of our CS ...
Amazon Hub Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do amazon hub customer service jobs pay per year?
As of Sep 13, 2026, the average yearly pay for amazon hub customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What is the difference between Amazon Hub Customer Service vs Amazon Customer Service?
| Aspect | Amazon Hub Customer Service | Amazon Customer Service |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Support for Amazon Hub lockers and pickup points, often in retail locations | Support for Amazon online orders, call centers, and online chat |
| Employer & Industry Usage | Amazon, retail logistics, customer support | Amazon, e-commerce, customer support |
| Common Search & Comparison | Amazon Hub Customer Service vs Amazon Customer Service |
Amazon Hub Customer Service focuses on assisting customers with Amazon Hub lockers and pickup points, often in retail locations. Amazon Customer Service handles online order inquiries, returns, and support via call centers or online chat. Both roles require customer service skills and familiarity with Amazon's platform but differ in their specific support areas and work environments.
What cities are hiring for Amazon Hub Customer Service jobs?
Cities with the most Amazon Hub Customer Service job openings:
What states have the most Amazon Hub Customer Service jobs?
States with the most job openings for Amazon Hub Customer Service jobs include:
What are popular job titles related to Amazon Hub Customer Service jobs?
For Amazon Hub Customer Service jobs, the most frequently searched job titles are:
System Development Engineer, Hub Tech Tooling
Austin, TX
Amazon
• IT Services • 10K+ employees10,000+ employees
Full-time
Re-posted 18 days ago
Amazon rating
7.4
Based on 7,177 frontline employees who took The Breakroom Quiz
Job description
Amazon's Hub Delivery program enables local businesses to serve their communities as package delivery partners - and we're building the technology to scale it to 40,000+ partners worldwide. We're looking for a System Development Engineer to own our Amazon Connect contact center platform and its Salesforce integration from the ground up. This is a greenfield build: you'll design the architecture, build CI/CD pipelines, implement omnichannel routing (voice, SMS, email, chat), and operate the system in production.
If you want full ownership of a high-impact platform that directly transforms how thousands of partners communicate with Amazon, this is the role.
Key job responsibilities
Design and implement the Amazon Connect architecture supporting voice, SMS, email, and chat channels for a global partner base
Build and maintain CI/CD pipelines for deploying contact flows, Lambda functions, and infrastructure changes across dev/staging/production environments
Implement Salesforce CTI integration enabling click-to-call, automatic call logging, screen pops with partner information, and call recording storage
Configure intelligent contact routing based on partner attributes, agent availability, language preferences, and business rules
Set up 2-way SMS capabilities including number provisioning, opt-in/opt-out management, and CRM activity logging
Build email-to-case integration routing partner emails to Salesforce Cases with automatic assignment and SLA tracking
Implement self-service capabilities using Amazon Lex for common partner inquiries
Establish monitoring and alerting using CloudWatch, Connect metrics, and custom operational dashboards
Collaborate with adjacent teams building on the same platform to share patterns and establish reusable components
Own operational excellence: on-call rotation, runbooks, incident response, and capacity planning
Support multi-language and multi-region expansion
A day in the life
You'll start your day reviewing operational health dashboards for the Connect instance, then shift into building - whether that's writing CDK to deploy new contact flows, debugging a Lambda integration with Salesforce, or configuring routing rules for a new region launch. You'll collaborate with product managers defining partner communication requirements, work with field operations teams to understand their workflows, and partner with other engineering teams building on AWS Connect to share patterns. Some days you'll be deep in code; other days you'll be whiteboarding architecture for the next phase of the platform
About the team
Hub Tech Tooling builds and operates the technology platform powering Amazon's Hub Delivery program. We own CRM systems, AWS integrations, and communication infrastructure supporting partner operations across multiple countries. Our team operates at the intersection of cloud services and business applications - building systems that enable field teams to scale globally without linear headcount growth.
We value engineers who take ownership, move fast, and deliver complete solutions.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US