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Amazon Home Services Jobs (NOW HIRING)

NRG

Amazon Connect Manager

Lindon, UT · On-site

$131K/yr

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to ... Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and ...

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All JobsAmazon Home Services Jobs

Amazon Home Services information

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$27.5K

$69.2K

$115.5K

How much do amazon home services jobs pay per year?

As of Jun 9, 2026, the average yearly pay for amazon home services in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is an Amazon Home Services job?

An Amazon Home Services job involves providing professional services such as furniture assembly, home cleaning, or appliance installation to customers who book through Amazon. Independent contractors or businesses complete these tasks based on their expertise. Amazon connects customers with vetted service providers, ensuring convenience and reliable support. Workers set their own schedules and must meet Amazon's quality and performance standards.

What are the key skills and qualifications needed to thrive in the Amazon Home Services position, and why are they important?

To thrive in Amazon Home Services, professionals need expertise in their specific trade (such as plumbing, electrical, cleaning, or assembly), a valid license or certification where applicable, and a history of reliable service delivery. Familiarity with mobile scheduling apps, customer management systems, and Amazon’s contractor portal is typically required. Excellent communication, punctuality, and problem-solving skills help service providers stand out in interactions with diverse customers. These competencies are crucial for building client trust, maintaining high service ratings, and meeting Amazon’s quality standards.

What is the typical work environment like for Amazon Home Services providers?

Amazon Home Services providers generally work independently in customers’ homes, handling a variety of service assignments scheduled through the Amazon platform. While you set your own hours and select which jobs to accept, most providers communicate frequently with customers and may coordinate with Amazon’s support team as needed. The role requires flexibility, professionalism, and a commitment to delivering consistent, high-quality service. Many providers find the structure offers autonomy and the chance to build a loyal client base, with opportunities to increase business volume as positive feedback and ratings grow.

More about Amazon Home Services jobs
What cities are hiring for Amazon Home Services jobs? Cities with the most Amazon Home Services job openings:
What are the most commonly searched types of Amazon Home Services jobs? The most popular types of Amazon Home Services jobs are:
What states have the most Amazon Home Services jobs? States with the most job openings for Amazon Home Services jobs include:
What job categories do people searching Amazon Home Services jobs look for? The top searched job categories for Amazon Home Services jobs are:
Amazon Home Services jobs near you
Infographic showing various Amazon Home Services job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 25% Part Time, and 7% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $69,153 per year, or $33.2 per hour.

ECommerce Customer Service Rep

Unikoo Glass and Hardware

Santa Ana, CA

$23 - $25/hr

Full-time

Posted 4 days ago

Job description

Unikoo Group is a growing supplier of shower doors, glass, hardware, LED mirrors, and related products serving customers across multiple sales channels. We support contractors, glass shops, distributors, homeowners, and online retail customers through our direct website and major e-commerce platforms.
We are looking for someone who is:
  • Reliable and punctual.
  • Professional with customers and coworkers.
  • Organized and accurate.
  • Comfortable handling multiple platforms and customer issues at the same time.
  • Willing to learn Unikoo’s products, systems, and internal processes.
  • Able to communicate clearly and follow through until the issue is resolved.
Job Summary
We are looking for a detail-oriented and dependable E-commerce Customer Service Representative to support our online sales channels, including Amazon, Home Depot, Wayfair, Shopify, and our direct website. This role is ideal for someone who is organized, responsive, professional, and comfortable working in a fast-paced environment.
The E-commerce Customer Service Representative will be responsible for supporting customers, orders, and issue resolution across Unikoo’s online sales channels.
Responsibilities 
  • Respond to customer inquiries through email, phone, platform messaging, and website communication channels.
  • Process returns, exchanges, replacements, refunds, and order adjustments according to company policies.
  • Monitor order flow, shipping status, tracking updates, delivery issues, and shipping exceptions.
  • Coordinate with warehouse, operations, sales, and logistics teams to resolve customer concerns.
  • Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
  • Communicate with customers in a professional, timely, and solutions-focused manner.
  • Maintain accurate customer, order, return, and case records.
  • Follow internal SOPs for customer communication, returns, replacements, claims, and escalations.
  • Support product listing updates, product information accuracy, and basic troubleshooting.
  • Assist with damaged product claims, missing parts, delivery delays, and replacement requests.
  • Help identify recurring customer issues and communicate trends to management.
  • Maintain a high level of responsiveness, accuracy, and customer satisfaction.
Qualifications
  • 1–2 years of e-commerce, customer service, order support, or related experience preferred.
  • Experience working with e-commerce platforms or online marketplace orders.
  • Familiarity with Amazon Seller Central, Home Depot, Wayfair Partner Home, Shopify, or similar platforms is a plus.
  • Strong written and verbal communication skills.
  • Strong problem-solving skills with the ability to stay calm and professional during escalations.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Detail-oriented with strong follow-through.
  • Comfortable using computers, order management systems, email, spreadsheets, and customer service platforms.
  • Dependable, responsive, and able to work well with internal teams.
  • Bilingual preferred: English/Spanish and/or Mandarin.
Preferred Skills
  • Experience handling returns, refunds, replacements, shipping claims, and customer escalations.
  • Knowledge of online marketplace policies and customer service expectations.
  • Ability to read order details, product information, tracking updates, and customer case history.
  • Experience supporting products that require parts, measurements, specifications, or technical explanation.
  • Strong sense of urgency and ownership.