Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams * Provide strategic technical guidance on ...
Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams * Provide strategic technical guidance on ...
We're hiring an entrepreneurial engineering leader for the Code Services team in Amazon Software Builder Experience (ASBX). We own all source control at Amazon - GitFarm, GitHub, and GitLab - the ...
We're hiring an entrepreneurial engineering leader for the Code Services team in Amazon Software Builder Experience (ASBX). We own all source control at Amazon - GitFarm, GitHub, and GitLab - the ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
You will design workflows for developer onboarding, monetization, compliance, and partner integrations that impact millions of developers globally through the Amazon Developer Portal. Ideal ...
You will design workflows for developer onboarding, monetization, compliance, and partner integrations that impact millions of developers globally through the Amazon Developer Portal. Ideal ...
You will design workflows for developer onboarding, monetization, compliance, and partner integrations that impact millions of developers globally through the Amazon Developer Portal. Ideal ...
You will design workflows for developer onboarding, monetization, compliance, and partner integrations that impact millions of developers globally through the Amazon Developer Portal. Ideal ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
The Software Foundations and Management organization within Amazon Web Services (AWS) at Amazon is looking for talented engineers to join its Managed Applications Platform (MAP) organization. Our ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Software Development Manager, Amazon Software Builder Experience (ASBX)
Seattle, WA · On-site
$140K - $185K/yr
We're hiring an entrepreneurial engineering leader for the Code Services team in Amazon Software Builder Experience (ASBX). We own all source control at Amazon - GitFarm, GitHub, and GitLab - the ...
Software Development Manager, Amazon Software Builder Experience (ASBX)
Seattle, WA · On-site
$140K - $185K/yr
We're hiring an entrepreneurial engineering leader for the Code Services team in Amazon Software Builder Experience (ASBX). We own all source control at Amazon - GitFarm, GitHub, and GitLab - the ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost ... We need developers who are capable of breaking down and solving complex problems. This team will ...
Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams * Provide strategic technical guidance on ...
Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams * Provide strategic technical guidance on ...
You will design workflows for developer onboarding, monetization, compliance, and partner integrations that impact millions of developers globally through the Amazon Developer Portal. Ideal ...
You will design workflows for developer onboarding, monetization, compliance, and partner integrations that impact millions of developers globally through the Amazon Developer Portal. Ideal ...
The Bus Hardware Engineering Manager leads the execution and integration of mechanical hardware for the Amazon Leo satellite bus, including bus structures, vehicle design, and launch support. This ...
The Bus Hardware Engineering Manager leads the execution and integration of mechanical hardware for the Amazon Leo satellite bus, including bus structures, vehicle design, and launch support. This ...
The Bus Hardware Engineering Manager leads the execution and integration of mechanical hardware for the Amazon Leo satellite bus, including bus structures, vehicle design, and launch support This ...
The Bus Hardware Engineering Manager leads the execution and integration of mechanical hardware for the Amazon Leo satellite bus, including bus structures, vehicle design, and launch support This ...
The Bus Hardware Engineering Manager leads the execution and integration of mechanical hardware for the Amazon Leo satellite bus, including bus structures, vehicle design, and launch support This ...
The Bus Hardware Engineering Manager leads the execution and integration of mechanical hardware for the Amazon Leo satellite bus, including bus structures, vehicle design, and launch support This ...
Amazon Engineering information
See Seattle, WA salary details
$52.9K - $66.1K
1% of jobs
$66.1K - $79.3K
1% of jobs
$79.3K - $92.5K
2% of jobs
$92.5K - $105.7K
5% of jobs
$105.7K - $118.9K
7% of jobs
$129.9K is the 25th percentile. Wages below this are outliers.
$118.9K - $132.1K
10% of jobs
$132.1K - $145.3K
7% of jobs
$145.3K - $158.4K
6% of jobs
$158.4K - $171.6K
4% of jobs
$171.6K - $184.8K
3% of jobs
The median wage is $185.4K / yr.
$184.8K - $198K
52% of jobs
$52.9K
$167.1K
$198K
How much do amazon engineering jobs pay per year?
What are the key skills and qualifications needed to thrive as an Amazon engineer?
Does Amazon have engineering positions?
How do Amazon engineering teams typically collaborate on large-scale projects?
What is Amazon engineering?
What is the difference between Amazon Engineering vs Amazon Software Development Engineer?
| Aspect | Amazon Engineering | Amazon Software Development Engineer |
|---|---|---|
| Required Credentials | Bachelor's or higher in Engineering, Computer Science, or related fields | Bachelor's or higher in Computer Science, Software Engineering, or related fields |
| Work Environment | Design, develop, and maintain hardware and software systems for Amazon products and infrastructure | Develop, test, and deploy software applications and services for Amazon platforms |
| Employer & Industry Usage | Amazon's hardware, infrastructure, and software teams | Amazon's software development teams across various platforms and services |
Amazon Engineering focuses on designing and maintaining hardware and infrastructure systems, while Amazon Software Development Engineers primarily develop software applications and services. Both roles require strong technical skills and collaboration within Amazon's tech environment, but they differ in their core responsibilities and focus areas.

Full-time
Re-posted 18 days ago
Amazon rating
7.4
Based on 7,066 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
We are looking for a Sr. Technical Account Manager to serve as the technical advisor and trusted advocate for Devices & Services Enterprise Support (DES) most strategic enterprise partners. This is not a sales role - it is an opportunity to be the "voice of the partner" within the Devices & Services (D&S) organization, providing proactive, relationship-driven technical support to partners with complex, business-critical deployments.
As a Sr
TAM, you will develop deep knowledge of your assigned partners' technical environments, business objectives, and integration architectures. You will proactively identify risks before they become cases, coordinate escalations end-to-end, and provide strategic technical guidance that goes beyond reactive troubleshooting. You will work closely with DES Support Engineers, Program Managers, and cross-functional teams including Product, Engineering, Business Development, and Solution Architecture.
TAMs own complex partner relationships, lead initiatives to raise the bar for the TAM function, and provide direct input into DES's Enterprise support and monetization strategy.
Key job responsibilities
* Serve as the dedicated technical point of contact and trusted advisor for assigned high-value enterprise partners, developing deep understanding of their technical environments and business objectives
* Conduct proactive technical reviews of partner support history, open cases, and integration health - identifying issues before they become cases
* Deliver periodic partner health reports summarizing case activity, resolution trends, known issues, and upcoming changes
* Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams
* Provide strategic technical guidance on best practices, architecture, and integration strategies beyond reactive troubleshooting
* Facilitate partner onboarding, certification, and product launches with hands-on technical support
* Represent the partner's technical needs within DES and to Line of Business (LOB) engineering teams - acting as the partner's internal advocate
* Participate in partner calls alongside Solution Architects and Business Developers to assist with technical queries
* Collaborate with DES members to align on partner health and satisfaction, ensuring a unified partner experience
* Contribute technical content and partner-specific insights to Quarterly Business Reviews (QBRs) and partner reviews
* Raise the bar for the TAM function by improving processes, developing playbooks, and mentoring other team members
A day in the life
You will provide advocacy and strategic technical guidance to proactively keep partner implementations operationally healthy
The close relationships developed with your partners will allow you to understand their business needs and technical challenges. Those business needs and technical challenges will serve as input into internal discussions with cross-functional teams where you will develop a strategy to deliver value for your partners.
About the team
Devices and Services Enterprise Support (DES) is a dynamic global team delivering specialized technical support to enterprise partners building innovative solutions with Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing architectural guidance for custom enterprise implementations
Our team works directly with major enterprises, solving unique technical problems across Amazon's device portfolio while building deep expertise in voice AI, smart home, and IoT technologies. It's a fast-paced, technically diverse work where every challenge is different.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US