Area Manager
Knoxville, TN · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...
Area Manager
Knoxville, TN · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...
Senior Financial Analyst, Fleet Finance
$82K - $102K/yr
We collaborate across Amazon internal "Last Mile" and "Middle Mile" teams as well as with our ... Understand input drivers and validate integrity of the reporting to influence strategic decision ...
Senior Financial Analyst, Fleet Finance
$82K - $102K/yr
We collaborate across Amazon internal "Last Mile" and "Middle Mile" teams as well as with our ... Understand input drivers and validate integrity of the reporting to influence strategic decision ...
Senior Financial Analyst, Fleet Finance
$82K - $102K/yr
We collaborate across Amazon internal "Last Mile" and "Middle Mile" teams as well as with our ... Understand input drivers and validate integrity of the reporting to influence strategic decision ...
Senior Financial Analyst, Fleet Finance
$82K - $102K/yr
We collaborate across Amazon internal "Last Mile" and "Middle Mile" teams as well as with our ... Understand input drivers and validate integrity of the reporting to influence strategic decision ...
Sr. Program Manager, Fleet Solutions & Data Analysis, The Last Mile Fuel & Energy Solutions Team
Nashville, TN · On-site
$112K - $112K/yr
Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program ... Our aim is to be the industry leader and logistics provider of choice for drivers, service ...
Sr. Program Manager, Fleet Solutions & Data Analysis, The Last Mile Fuel & Energy Solutions Team
Nashville, TN · On-site
$112K - $112K/yr
Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program ... Our aim is to be the industry leader and logistics provider of choice for drivers, service ...
Sr. Program Manager, Fleet Solutions & Data Analysis, The Last Mile Fuel & Energy Solutions Team
Nashville, TN · On-site
$112K - $112K/yr
Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program ... Our aim is to be the industry leader and logistics provider of choice for drivers, service ...
Sr. Program Manager, Fleet Solutions & Data Analysis, The Last Mile Fuel & Energy Solutions Team
Nashville, TN · On-site
$112K - $112K/yr
Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program ... Our aim is to be the industry leader and logistics provider of choice for drivers, service ...
Sr. Program Manager, Fleet Solutions & Data Analysis, The Last Mile Fuel & Energy Solutions Team
Nashville, TN · On-site
$112K - $112K/yr
Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program ... Our aim is to be the industry leader and logistics provider of choice for drivers, service ...
Sr. Program Manager, Fleet Solutions & Data Analysis, The Last Mile Fuel & Energy Solutions Team
Nashville, TN · On-site
$112K - $112K/yr
Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program ... Our aim is to be the industry leader and logistics provider of choice for drivers, service ...
... Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported ... drivers to perform safely and successfully. - Applies broad, strategic thinking across the Last ...
... Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported ... drivers to perform safely and successfully. - Applies broad, strategic thinking across the Last ...
Logistics Associate, Warehouse Operations
Liberty, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Logistics Associate, Warehouse Operations
Liberty, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Associate
Lebanon, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Associate
Lebanon, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Watertown, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Watertown, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Liberty, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Liberty, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Distribution Associate
Carthage, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Distribution Associate
Carthage, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Associate
Carthage, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Associate
Carthage, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Murfreesboro, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Murfreesboro, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Logistics Associate, Warehouse Operations
Carthage, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Logistics Associate, Warehouse Operations
Carthage, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Distribution Associate
Lebanon, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Distribution Associate
Lebanon, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Distribution Associate
Gallatin, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Distribution Associate
Gallatin, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Gallatin, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Warehouse Clerk
Gallatin, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
... Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported ... drivers to perform safely and successfully. - Applies broad, strategic thinking across the Last ...
... Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported ... drivers to perform safely and successfully. - Applies broad, strategic thinking across the Last ...
Distribution Associate
Watertown, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Distribution Associate
Watertown, TN · On-site
$20.75/hr
... driver, how the printing process works, and how to work with the latest Amazon technology - including robots. * Team environment . Work on small or large teams that support each other. Why You'll ...
Amazon Driver Support information
What does an Amazon Driver Support do?
In an Amazon Driver Support position, your day usually involves responding to inquiries from delivery drivers via phone, chat, or email, troubleshooting issues such as route changes, delivery delays, or technical glitches with handheld devices. You may also coordinate with dispatch teams, logistics managers, and other support staff to resolve escalated problems and ensure timely deliveries. The pace can be fast, especially during peak delivery periods, and you'll often need to juggle multiple tasks at once. Working in this role provides valuable insight into Amazon's logistics network and can serve as a stepping stone to advancement opportunities within operations or management.
What are the key skills and qualifications needed to thrive in the Amazon Driver Support position?
To thrive as an Amazon Driver Support specialist, you need strong problem-solving skills, knowledge of logistics operations, and experience in customer or driver support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, routing software, and internal Amazon platforms such as Mentor or Flex are commonly required. Excellent communication, patience, and multitasking abilities help resolve driver issues efficiently and foster positive working relationships. These skills are crucial for quickly addressing driver concerns, ensuring smooth delivery operations, and maintaining high service standards.
What is an Amazon Driver Support?
An Amazon Driver Support job involves assisting delivery drivers with issues they may encounter while completing deliveries. Support representatives help resolve problems related to routing, package deliveries, and technical difficulties with Amazon's delivery systems. They may communicate via phone, chat, or email to provide real-time assistance. The role requires strong problem-solving skills, knowledge of Amazon’s delivery policies, and the ability to stay calm under pressure.
What are the most commonly searched types of Amazon Driver Support jobs in Tennessee? The most popular types of Amazon Driver Support jobs in Tennessee are:
What are popular job titles related to Amazon Driver Support jobs in Tennessee? For Amazon Driver Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Amazon Driver Support jobs in Tennessee look for? The top searched job categories for Amazon Driver Support jobs in Tennessee are:
What cities in Tennessee are hiring for Amazon Driver Support jobs? Cities in Tennessee with the most Amazon Driver Support job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Amazon rating
7.4
Based on 7,066 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Do you currently hold a valid and active USA state drivers license?
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Knoxville - 70,000.00 - 90,900.00 USD annually
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Do you currently hold a valid and active USA state drivers license?
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Knoxville - 70,000.00 - 90,900.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US