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Amazon Driver Support Jobs in Illinois (NOW HIRING)

Fly Amazon! #AmazonAir #FlyAmazon Key job responsibilities - Support, mentor, and motivate your ... and/or Kaizen) - Driver's license - Experience in the aviation industry Amazon is an equal ...

Prime Air Ground Handler, Amazon Prime Air

Harvey, IL · On-site

$15.75 - $18.75/hr

Support daily drone operations by handling and organizing equipment, including batteries and ... Drivers License PREFERRED QUALIFICATIONS - FAA Part 107 Remote Pilot Certificate - Knowledge of ...

Prime Air Ground Handler, Amazon Prime Air

Markham, IL · On-site

$15.50 - $18.50/hr

Support daily drone operations by handling and organizing equipment, including batteries and ... Drivers License PREFERRED QUALIFICATIONS - FAA Part 107 Remote Pilot Certificate - Knowledge of ...

Prime Air Ground Handler, Amazon Prime Air

Harvey, IL · On-site

$15.75 - $18.75/hr

Support daily drone operations by handling and organizing equipment, including batteries and ... Drivers License PREFERRED QUALIFICATIONS - FAA Part 107 Remote Pilot Certificate - Knowledge of ...

Company Description AUM Logistiks, LLC (2023 AMXL: "DSP Of The Year!"), is an Amazon Delivery ... We support our veterans! Compensation & Benefits * $23.50 / Hour + Bonus (as applicable) * Paid ...

Delivery Driver

Palatine, IL

$22.75 - $25.75/hr

Company Vehicles provided at Amazon Warehouse * No CDL Required!!! (Non-CDL drivers welcome) * Support getting your C-Class Certification or your CDL! * Advancement Opportunities - we promote from ...

Delivery Driver

Palatine, IL · On-site

$22.75 - $25.75/hr

Company Vehicles provided at Amazon Warehouse * No CDL Required!!! (Non-CDL drivers welcome) * Support getting your C-Class Certification or your CDL! * Advancement Opportunities - we promote from ...

Delivery Driver

Palatine, IL · On-site

$22.75 - $25.75/hr

Company Vehicles provided at Amazon Warehouse * No CDL Required!!! (Non-CDL drivers welcome) * Support getting your C-Class Certification or your CDL! * Advancement Opportunities - we promote from ...

Our Delivery Drivers strive to get every Amazon order to the customer's door on-time. We offer full and part-time (based on availability) opportunities. Verterans are encouraged to apply! We support ...

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...

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Amazon Driver Support information

See Illinois salary details

$11

$18

$25

How much do amazon driver support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for amazon driver support in Illinois is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.81 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an Amazon Driver Support role?

In an Amazon Driver Support position, your day usually involves responding to inquiries from delivery drivers via phone, chat, or email, troubleshooting issues such as route changes, delivery delays, or technical glitches with handheld devices. You may also coordinate with dispatch teams, logistics managers, and other support staff to resolve escalated problems and ensure timely deliveries. The pace can be fast, especially during peak delivery periods, and you'll often need to juggle multiple tasks at once. Working in this role provides valuable insight into Amazon's logistics network and can serve as a stepping stone to advancement opportunities within operations or management.

What are the key skills and qualifications needed to thrive in the Amazon Driver Support position, and why are they important?

To thrive as an Amazon Driver Support specialist, you need strong problem-solving skills, knowledge of logistics operations, and experience in customer or driver support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, routing software, and internal Amazon platforms such as Mentor or Flex are commonly required. Excellent communication, patience, and multitasking abilities help resolve driver issues efficiently and foster positive working relationships. These skills are crucial for quickly addressing driver concerns, ensuring smooth delivery operations, and maintaining high service standards.

What is an Amazon Driver Support job?

An Amazon Driver Support job involves assisting delivery drivers with issues they may encounter while completing deliveries. Support representatives help resolve problems related to routing, package deliveries, and technical difficulties with Amazon's delivery systems. They may communicate via phone, chat, or email to provide real-time assistance. The role requires strong problem-solving skills, knowledge of Amazon’s delivery policies, and the ability to stay calm under pressure.

What are the most commonly searched types of Amazon Driver Support jobs in Illinois? The most popular types of Amazon Driver Support jobs in Illinois are:
What are popular job titles related to Amazon Driver Support jobs in Illinois? For Amazon Driver Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Amazon Driver Support jobs in Illinois look for? The top searched job categories for Amazon Driver Support jobs in Illinois are:
Infographic showing various Amazon Driver Support job openings in Illinois as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $37,473 per year, or $18 per hour.

Area Manager, Amazon Air

Amazon

Rockford, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,043 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Come build the future with Amazon Global Air!
A part of Amazon's transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We're defining the future of air cargo through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon!
#AmazonAir #FlyAmazon
Key job responsibilities
- Support, mentor, and motivate your team
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (Air gateways include outside loading departments/ramp loading)
- Supporting all safety programs, OSHA and Air Carrier FAA compliance to ensure a safe work environment for all Associates
A day in the life
As an Area Manager, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Depending on the type of job, you will be required to engage in physical warehouse and ramp activities given reasonable accommodation. The ambiguity of this role allows for creativity; you're able to invent and enhance safer processes within aviation, all while building and maintaining a great workplace for yourself and your direct reports. You will have the opportunity to influence others to enhance our Air network and develop your career on Amazon's fastest growing and evolving team!
Eligibility requirements
- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable). Applicants are advised that SIDA badge credentials must be issued in the individual's full legal name as recorded on valid, government-issued identification. Discrepancies between submitted documentation and the applicant's legal government name may result in delays or denial of badge issuance.
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
- This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
Temperature in the Air Gateway may vary depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.
Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience managing teams of 20 people or greater
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Driver's license
- Experience in the aviation industry
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Rockford - 70,000.00 - 90,900.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US