Amazon DSP Dispatcher
$20.50 - $23/hr
We are seeking a motivated and organized Amazon DSP Dispatcher to join our fast-paced delivery service team. As a Dispatcher, you will play a crucial role in coordinating and optimizing the daily ...
Quick apply
$20.50 - $23/hr
We are seeking a motivated and organized Amazon DSP Dispatcher to join our fast-paced delivery service team. As a Dispatcher, you will play a crucial role in coordinating and optimizing the daily ...
Quick apply
$20.50 - $23/hr
We are seeking a motivated and organized Amazon DSP Dispatcher to join our fast-paced delivery service team. As a Dispatcher, you will play a crucial role in coordinating and optimizing the daily ...
Lead and develop Dispatch team to ensure strong in-day execution * Conduct interviews and support ... Amazon DSP or logistics experience * Fleet management or vendor coordination experience
Quick apply
Lead and develop Dispatch team to ensure strong in-day execution * Conduct interviews and support ... Amazon DSP or logistics experience * Fleet management or vendor coordination experience
Communicate clearly with dispatch and customers * Follow company safety policies and driving laws ... Experience working with another Amazon DSP Additional Information Equal Opportunity Employer We ...
Quick apply
Communicate clearly with dispatch and customers * Follow company safety policies and driving laws ... Experience working with another Amazon DSP Additional Information Equal Opportunity Employer We ...
$10.72 - $12.67
2% of jobs
$12.67 - $14.62
8% of jobs
$16.20 is the 25th percentile. Wages below this are outliers.
$14.62 - $16.57
18% of jobs
$16.57 - $18.52
21% of jobs
The median wage is $18.58 / hr.
$18.52 - $20.47
16% of jobs
$21.97 is the 75th percentile. Wages above this are outliers.
$20.47 - $22.42
13% of jobs
$22.42 - $24.37
8% of jobs
$24.37 - $26.32
6% of jobs
$26.32 - $28.27
3% of jobs
$28.27 - $30.22
3% of jobs
$30.22 - $32.16
1% of jobs
$10
$20
$32
An Amazon Dispatcher is responsible for coordinating the delivery of packages by assigning routes to drivers, monitoring deliveries, and ensuring timely shipments. They use logistics software and real-time tracking to manage dispatch operations efficiently. Dispatchers communicate with drivers to address issues like delays or route changes. Their role is crucial in maintaining smooth delivery operations and customer satisfaction.
To thrive as an Amazon Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with logistics or transportation experience preferred. Familiarity with dispatching software, GPS tracking systems, and Microsoft Office tools is often required. Excellent communication, problem-solving abilities, and adaptability under pressure help set candidates apart in this fast-paced role. These skills are essential to ensure timely and accurate routing of deliveries, effective coordination with drivers, and smooth day-to-day operations.
As an Amazon Dispatcher, your primary duties include assigning delivery routes to drivers, monitoring real-time delivery progress, and responding quickly to any delays or issues. You’ll frequently communicate with drivers and the operations team to ensure packages are delivered on time and customer service standards are met. You may also be responsible for updating delivery logs, troubleshooting routing challenges, and using dispatch management systems to optimize efficiency throughout your shift. This role requires a proactive approach to problem-solving and the ability to multitask effectively in a dynamic environment.

$20.50 - $23/hr
Full-time
Posted 24 days ago
Principal Delivery, LLC is an Amazon Delivery Service Partner looking for enthusiastic, team players to join our team.
Job Title: DSP Dispatcher
Department: Operations
Location: Principal Delivery Office
Job Type: Full-time (West Palm Beach)
Reports To: Operations Manager and Assistant Operations Manager
Schedule: Front Half Shift (Sunday-Wednesday) / Back Half Shift (Wednesday-Saturday)
Job Summary: We are seeking a motivated and organized Amazon DSP Dispatcher to join our fast-paced delivery service team. As a Dispatcher, you will play a crucial role in coordinating and optimizing the daily delivery operations, ensuring efficient and timely package deliveries to Amazon customers. This role requires excellent communication skills, problem-solving abilities, and the ability to work in a dynamic environment. If you thrive in a high-pressure, customer-focused setting and have a knack for logistics, this full-time position may be the perfect fit for you.
Key Requirement: Candidates must pass a trial period as a Delivery Associate, where they become proficient in delivery routes before qualifying for this position.
Key Responsibilities:
1. Dispatch Management:
o Monitor and track the progress of deliveries throughout the day.
o Make real-time adjustments to routes based on changing conditions, traffic, and
customer requirements.
o Provide real-time updates to drivers on their performance and infractions
throughout the day, offering guidance for improvement.
2. Communication:
o Serve as the primary point of contact for drivers, providing instructions, support,
and information.
o Maintain effective communication with various stakeholders, including Amazon
operations teams and drivers.
3. Performance Tracking:
o Monitor driver performance, including on-time deliveries, safety compliance, and
vehicle maintenance.
4. Coaching and Motivation:
o Coach and motivate drivers to improve their performance, including on-time
deliveries and customer service.
o Provide guidance and support to help drivers overcome challenges and meet
performance goals.
5. Flexibility with Changing Schedule:
o Be adaptable and open to changes in the dispatch schedule due to unforeseen
circumstances, emergencies, or operational needs.
6. Documentation and Reporting:
o Maintain accurate records of delivery schedules, driver hours, and performance
metrics.
o Generate regular reports to assess and improve delivery operations.
7. Problem Solving:
o Identify and address operational challenges and exceptions that may impact
delivery schedules.
o Collaborate with drivers to find solutions to unforeseen issues.
8. Compliance and Safety:
o Ensure that drivers adhere to all safety guidelines and regulatory requirements.
o Address any safety or compliance concerns promptly.
9. Occasional Delivery Routes:
o Occasionally, candidates will be required to take delivery routes, including
driving a delivery vehicle to ensure on-time deliveries to customers.
10. Reliability and Punctuality:
o Be a dependable team member, consistently maintaining a good attendance record
and always being on time.
o Set a positive example for the team by demonstrating a strong work ethic and
commitment to fulfilling job responsibilities.
11. Critical Thinking Skills:
o Must have good critical thinking skills to analyze complex situations, make
informed decisions, and adapt to changing circumstances.
Qualifications: