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Amazon Dispatch Jobs in Massachusetts (NOW HIRING)

Arete Direct LLC

Driver

Holyoke, MA · On-site

$22 - $26/hr

Driver Arete Direct LLC is an Amazon Delivery Service Partner looking for motivated Drivers to join ... Career growth opportunities such as moving into lead driver, dispatcher, or Operations Manager ...

Arete Direct LLC

Driver

Holyoke, MA · On-site

$22 - $26/hr

Driver Arete Direct LLC is an Amazon Delivery Service Partner looking for motivated Drivers to join ... Career growth opportunities such as moving into lead driver, dispatcher, or Operations Manager ...

Arete Direct LLC

Driver

Holyoke, MA · On-site

$22 - $26/hr

Driver Arete Direct LLC is an Amazon Delivery Service Partner looking for motivated Drivers to join ... Career growth opportunities such as moving into lead driver, dispatcher, or Operations Manager ...

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All JobsAmazon Dispatch JobsAmazon Dispatch Jobs in Massachusetts

Amazon Dispatch information

See Massachusetts salary details

$32.8K

$68.7K

$113K

How much do amazon dispatch jobs pay per year?

As of Aug 21, 2026, the average yearly pay for amazon dispatch in Massachusetts is $68,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $78,100.00 per year, depending on experience, location, and employer.

What is an Amazon dispatch?

An Amazon Dispatch refers to the process or team responsible for coordinating the shipment and delivery of Amazon packages from fulfillment centers to customers. Dispatchers manage routes, assign drivers, monitor delivery progress, and handle any issues that arise during transit. Their work ensures that parcels are delivered efficiently and on time, often using specialized software to optimize routes and communicate with delivery drivers. This role is critical in maintaining the speed and reliability Amazon is known for in its delivery services.

What are the main challenges faced by Amazon dispatchers, and how can they effectively manage them?

Amazon Dispatchers often face challenges such as coordinating multiple delivery routes, managing last-minute changes or delays, and ensuring timely communication with drivers and warehouse staff. Successfully managing these challenges involves staying organized, being adaptable to shifting priorities, and utilizing dispatch software efficiently. Building strong relationships with team members and maintaining open communication channels can also help address unexpected issues quickly and keep deliveries on track.

What are the key skills and qualifications needed to thrive as an Amazon dispatch associate, and why are they important?

To thrive as an Amazon Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems, handheld scanners, and basic computer applications is typically required. Effective communication, teamwork, and the ability to work in a fast-paced environment are essential soft skills. These abilities ensure accurate order fulfillment, efficient workflow, and positive customer experiences in Amazon's dynamic distribution operations.

What is the difference between Amazon Dispatch vs Amazon Delivery Driver?

AspectAmazon Dispatch

Required CredentialsNone or basic driver’s license
Work EnvironmentCoordinating deliveries, managing drivers, planning routes
Employer & Industry UsageAmazon logistics, warehouse, and delivery operations
Common Search & ComparisonRoles involving logistics coordination vs direct delivery

Amazon Dispatch roles focus on coordinating and managing delivery operations, often involving route planning and driver supervision. In contrast, Amazon Delivery Drivers are responsible for physically delivering packages to customers. While dispatchers oversee logistics, delivery drivers execute the actual deliveries. Both roles are essential in Amazon's logistics chain but differ in responsibilities and daily tasks.

How to become a dispatcher for Amazon?

To become an Amazon dispatcher, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and experience with logistics or transportation management. Familiarity with tracking software and the ability to coordinate deliveries efficiently are also important. Job requirements may vary by location and role specifics.

What are popular job titles related to Amazon Dispatch jobs in Massachusetts?

For Amazon Dispatch jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Amazon Dispatch jobs in Massachusetts look for?

The top searched job categories for Amazon Dispatch jobs in Massachusetts are:

Amazon Dispatch jobs near you
Infographic showing various Amazon Dispatch job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $68,682 per year, or $33 per hour.

Dispatcher (Delivery Service Partner)

Amazon Delivery Service Partner

Plymouth, MA • On-site

Other

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Dispatcher

At Alpha Logistics Group, safety, customer excellence, and quality are at the core of everything we do. We're dedicated to supporting our employees with intention and care, creating an environment that promotes long-term work-life harmony. Join a team that values its people and is making a meaningful, lasting impact on the communities we call home.

As a dispatcher, you will lead day-to-day operations, coordinating delivery drivers, routes, and packages to ensure orders are delivered efficiently and on time.

Location: Plymouth, MA

Work Shifts: Approximately 9:00 a.m. to 9:00 p.m., 3.5 days per week. Schedule options include:

Sunday, Monday, Tuesday, and a half-day Wednesday (mid-shift handoff), or

Half-day Wednesday (mid-shift handoff), Thursday, Friday, and Saturday.

Responsibilities:
  • Assign delivery routes to drivers and ensure proper route coverage
  • Monitor driver progress throughout the day using dispatch systems
  • Manage call-outs, delays, and on-road emergencies
  • Communicate real-time updates to drivers via phone and delivery apps
  • Track and adjust routes based on traffic, weather, and operational needs
  • Ensure all packages are delivered or properly accounted for
  • Monitor delivery performance metrics (e.g., on-time delivery, completion rates)
  • Identify and report issues such as missed stops, delays, or damaged packages
  • Serve as the primary point of contact for drivers during shifts
  • Support drivers by troubleshooting delivery issues in real time
  • Provide guidance for complex or challenging delivery situations
  • Coordinate "rescues" by reallocating drivers to assist with overloaded routes
  • Collaborate with warehouse staff to resolve package or routing issues
  • Handle customer delivery concerns and escalate issues as needed
Qualifications

Minimum Qualifications:

  • Minimum 2 years of recent Amazon DSP dispatching experience
  • Must be authorized to work in the United States
  • Strong problem-solving and decision-making skills in a fast-paced environment
  • Excellent communication and organizational abilities
  • Ability to multitask and prioritize under pressure
  • Must have a valid driver's license

Preferred Qualifications:

  • Experience in logistics, dispatch, or delivery operations
  • Leadership skills

Additional Information

Benefits:

  • Flexible scheduling
  • Opportunities for career growth and advancement
  • Medical, dental, and vision insurance available after 30 days
  • Paid time off
  • Employee referral bonus program

Health and safety are always a top priority for Amazon and Alpha Logistics Group. In partnership with one another, we continue to take all appropriate recommended precautions to keep everyone healthy.

Alpha Logistics Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

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