Amazon is seeking a Investigation Specialist I to assist with identity verification and fraud ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon is seeking a Investigation Specialist I to assist with identity verification and fraud ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Ground Handler, Amazon - Prime Air
Stone Mountain, GA · On-site
$15 - $17.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Ground Handler, Amazon - Prime Air
Stone Mountain, GA · On-site
$15 - $17.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Ground Handler, Amazon Prime Air
Pooler, GA · On-site
$15 - $17.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Ground Handler, Amazon Prime Air
Pooler, GA · On-site
$15 - $17.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Staff Pharmacist, Amazon Pharmacy
Fairburn, GA · On-site
$57.50 - $67.75/hr
... the Amazon building for various reasons such as injections and inventory receive BASIC ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Staff Pharmacist, Amazon Pharmacy
Fairburn, GA · On-site
$57.50 - $67.75/hr
... the Amazon building for various reasons such as injections and inventory receive BASIC ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Maintenance Technician, Amazon Prime Air
Stone Mountain, GA · On-site
$18.25 - $23.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Maintenance Technician, Amazon Prime Air
Stone Mountain, GA · On-site
$18.25 - $23.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Maintenance Technician, Amazon Prime Air
Pooler, GA · On-site
$18.50 - $23.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Maintenance Technician, Amazon Prime Air
Pooler, GA · On-site
$18.50 - $23.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Sr. Maintenance Technician, Amazon Prime Air
Pooler, GA · On-site
$18.50 - $23.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
Prime Air Sr. Maintenance Technician, Amazon Prime Air
Pooler, GA · On-site
$18.50 - $23.75/hr
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... If you have a disability and need a workplace accommodation or adjustment during the application ...
As an Amazon Connect Lead / Senior Delivery Consultant, you will collaborate with Storm Reply ... If you need assistance and reasonable accommodation due to a disability during the application or ...
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As an Amazon Connect Lead / Senior Delivery Consultant, you will collaborate with Storm Reply ... If you need assistance and reasonable accommodation due to a disability during the application or ...
As an Amazon Connect Lead / Senior Delivery Consultant, you will collaborate with Storm Reply ... If you need assistance and reasonable accommodation due to a disability during the application or ...
As an Amazon Connect Lead / Senior Delivery Consultant, you will collaborate with Storm Reply ... If you need assistance and reasonable accommodation due to a disability during the application or ...
Business Intel Engineer II - AMZ27009.1
Atlanta, GA · On-site
$99K - $160K/yr
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Business Intel Engineer II - AMZ27009.1
Atlanta, GA · On-site
$99K - $160K/yr
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Software Dev Engineer II - AMZ25652.2
Atlanta, GA · On-site
$143K - $194K/yr
Mentor junior development engineers. (40 hours / week, 8:00am-5:00pm, Salary Range $143700 - $194400) Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability ...
Software Dev Engineer II - AMZ25652.2
Atlanta, GA · On-site
$143K - $194K/yr
Mentor junior development engineers. (40 hours / week, 8:00am-5:00pm, Salary Range $143700 - $194400) Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability ...
Professional Services III - AMZ26960.6
Atlanta, GA · On-site
$153K - $207K/yr
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Professional Services III - AMZ26960.6
Atlanta, GA · On-site
$153K - $207K/yr
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Injury Prevention Specialist
Appling, GA · On-site
... program Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers ...
Injury Prevention Specialist
Appling, GA · On-site
... program Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers ...
Area Maintenance Manager
Union City, GA · On-site
... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Area Maintenance Manager
Union City, GA · On-site
... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Area Manager
Union City, GA · On-site
... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Area Manager
Union City, GA · On-site
... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to ...
Amazon Disability information
What are the key skills and qualifications needed to thrive in the Amazon Disability position, and why are they important?
To excel in an Amazon Disability role—such as Disability and Leave Services (DLS) Specialist or Disability Case Manager—you need a solid understanding of disability case management, labor laws (such as ADA and FMLA), and relevant HR procedures, often supported by prior HR or case management experience. Familiarity with human resources information systems (HRIS), case management software, and regulatory compliance platforms is highly valuable. Strong interpersonal skills, empathy, and attention to detail are essential for effectively supporting employees and navigating sensitive cases. These abilities ensure accurate management of disability claims and provide critical support to Amazon employees during life-changing situations.
What are the typical daily responsibilities for someone working in Amazon’s Disability and Leave Services team?
Daily tasks in Amazon’s Disability and Leave Services team include reviewing and processing employee leave requests, guiding employees through the disability and leave of absence process, and ensuring compliance with legal requirements like ADA, FMLA, and company policies. Team members frequently collaborate with HR, managers, and external benefits vendors to address complex cases and answer employees’ questions. Managing documentation, updating case files in internal systems, and providing compassionate support throughout the leave process are also core responsibilities. This role is dynamic and requires balancing administrative tasks with high-touch, confidential interactions to ensure a positive employee experience.
What is an Amazon Disability job?
An Amazon Disability job refers to roles that support employees with disabilities, ensuring accessibility, accommodation, and inclusion in the workplace. These positions may be part of Amazon's Disability and Leave Services (DLS) team, focusing on assisting employees with disability-related accommodations, return-to-work processes, and compliance with legal requirements. The goal is to create an equitable work environment, allowing employees with disabilities to thrive in their roles.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Amazon rating
7.4
Based on 7,012 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon is looking for a Investigation Specialist I that has a background in transportation, financial risk, risk management or data driven problem resolution skills. In this role the Investigation Specialist I will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Specialist I will be responsible for a wide range of duties related to identity verification.
Key job responsibilities
- Provide data analysis & conduct investigations
- Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
- Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve weekly targets and quality standards for investigations
- Identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations
- Understand the business impact of the trends and make decisions that make sense based on available data
- Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams
- Experience to follow through on the resolutions to ensure they are delivered
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
- Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum
- Participate in ad-hoc projects and assignments as necessary
A day in the life
- Meet productivity, quality and other hygiene metrics/ goals
- Identify opportunities to Invent and Simplify processes, and deliver quicker with higher standards of accuracy
- Define SOPs, document new methods of abuse/frauds, and partner with stakeholder teams to drive gaps to closure
- Extract data independently through SQL queries, dashboards and use them to back up the problem statements/ proposals
BASIC QUALIFICATIONS
- Experience with Microsoft Office products and applications
- 2+ years of customer service experience
PREFERRED QUALIFICATIONS
- Experience working on identity verification/fraud detection processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Atlanta - 18.70 - 31.20 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US