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Amazon Disability Services Jobs in Wisconsin (NOW HIRING)

Amazon

IT Support Eng II - AMZ10909.8

Madison, WI · On-site

$60K - $106K/yr

... Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability ... service delivery. • 1 year of experience with IT systems or in a commercial production ...

Shine United

Ad Operations Manager

Madison, WI · On-site

You'll work closely with both media and account service team members to ensure every plan is ... Benefits package includes: fully paid health, dental, life and disability insurance (for ...

Shine United

Ad Operations Manager

Madison, WI · On-site

You'll work closely with both media and account service team members to ensure every plan is ... Benefits package includes: fully paid health, dental, life and disability insurance (for ...

Patriot Freight LLC

Delivery Driver

Kenosha, WI

Company Description Patriot Freight is an Amazon Delivery Partner, and are looking for delivery ... service and communication skills. You must be able to work alone and distribute a high volume of ...

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Amazon Disability Services information

What are Amazon Disability Services?

Amazon Disability Services are specialized programs and resources provided by Amazon to support employees and customers with disabilities. These services include workplace accommodations, accessibility tools, and guidance to ensure an inclusive environment. Amazon's Disability Services team works to remove barriers and promote equal opportunities for individuals with disabilities, whether they are applying for jobs, working at Amazon, or shopping on the platform. The team also helps navigate the accommodation process and provides ongoing support.

How does the Amazon Disability Services team collaborate with other departments to support employees with disabilities?

The Amazon Disability Services team works closely with HR, facilities, and management teams to ensure accommodations and support are effectively provided to employees with disabilities. Collaboration often involves assessing individual needs, implementing reasonable adjustments, and monitoring ongoing support to foster an inclusive work environment. Team members may participate in cross-functional meetings and project groups to address accessibility challenges and streamline accommodation processes. This collaborative approach helps ensure that solutions are tailored and sustainable for employees across different roles and locations.

What is the difference between Amazon Disability Services vs Amazon Customer Service?

AspectAmazon Disability ServicesAmazon Customer Service
Required CredentialsVaries; may include disability-related certifications or accommodations knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote; focused on support for employees with disabilitiesCall centers, remote or on-site; focused on assisting customers
Employer & Industry UsageInternal support for employees; HR-relatedExternal customer support; retail and e-commerce
Common Search & Comparison IntentUnderstanding support roles for employees with disabilitiesCustomer service roles at Amazon

Amazon Disability Services primarily focuses on supporting employees with disabilities within the company, often involving HR and accommodations. In contrast, Amazon Customer Service involves assisting external customers with their inquiries and issues. While both roles may require communication skills, their focus, credentials, and work environments differ significantly.

What are the key skills and qualifications needed to thrive in Amazon Disability Services?

To thrive in Amazon Disability Services, you need a solid understanding of disability accommodations, case management, and relevant employment laws, often supported by a degree in human resources or a related field. Familiarity with case management software, HR information systems, and ADA compliance tools is typically required. Strong communication, empathy, and problem-solving skills help professionals effectively advocate for employees and collaborate with stakeholders. These skills ensure that employees with disabilities receive appropriate support, maintaining legal compliance and fostering an inclusive workplace.
What are popular job titles related to Amazon Disability Services jobs in Wisconsin? For Amazon Disability Services jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Amazon Disability Services jobs in Wisconsin look for? The top searched job categories for Amazon Disability Services jobs in Wisconsin are:
What cities in Wisconsin are hiring for Amazon Disability Services jobs? Cities in Wisconsin with the most Amazon Disability Services job openings:
Amazon Disability Services jobs near you
Infographic showing various Amazon Disability Services job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

IT Support Eng II - AMZ10909.8

Amazon

Madison, WI • On-site

$60K - $106K/yr

Full-time

Re-posted 5 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,079 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Employer: BOP LLC
Position: IT Support Eng II AMZ10909.8
Location: Madison, Wisconsin
Multiple Positions Available:
1. Troubleshooting difficult IT problems without SOPs.
2. Planning and coordinating CMs and CM templates.
3. Collaborating with internal teams or vendors to execute projects.
4. Leading continuous improvement efforts.
5. Auditing the quality of work performed and provide constructive feedback when necessary.
6. Automating manual tasks; create/improve small tools that help make team operations more efficient.
7. Serving as the first point of escalation.
8. Participating in hiring, training and development of others.
9. Ensuring infrastructure networking and computing systems remain
available during production hours.
10. Managing local technical projects.
11. Maintaining or creating policies, procedures, and processes.
12. Identifying root-causes of operational issues and process inefficiencies.
(40 hours / week, 8:00am-5:00pm, Salary Range $60,700/year to $106,300/year)
Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
BASIC QUALIFICATIONS
A Bachelor's degree or foreign equivalent degree in Computer Science,
Computer Engineering, Software Development, Game Development or
related discipline and 1 year of experience in the job offered or a related
occupation in software development or IT Support.
Experience must include:
• 1 year of IT experience with client, server, and network service delivery.
• 1 year of experience with IT systems or in a commercial production
environment.
• 1 year of experience networking concepts such as DNS, DHCP, SSL,
OSI Model, or TCP/IP.
• 1 year of experience with Microsoft Administration, Linux
Administration, or Cisco IOS (CLI).
• 1 year of experience troubleshooting in a multi-user high availability
environment.
• 1 year of experience with PC repair, troubleshooting, deployment, and liquidation.
PREFERRED QUALIFICATIONS
All applicants must meet all the above listed requirements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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