Amazon Customer Jobs in Riverside, CA (NOW HIRING)

ob Title: Amazon International Marketplace Specialist

WHO WE ARE 

PicassoTiles is a global leader that started with a few toy enthusiasts that wanted to provide toys that required no instructions and made open-play possible for kids everywhere. We are the brand of parent company Laltitude, LLC, that leads the magnetic building block toy industry by providing toys for children that ignite the imagination to create masterpieces. We are a thriving e-commerce business that is focused on further expanding our market share, utilizing the best technology for efficiency, while building strong teams that support one another with creativity, innovation, and continuous improvement.

Job Summary

This position is responsible for managing and growing the company’s presence on Amazon. This role manages product listings, sales performance, advertising, compliance, and day-to-day account operations to drive revenue while protecting the brand. This position works cross-functionally with marketing, operations, and leadership to ensure accurate product representation, inventory availability, and strong customer experience.

Key Responsibilities

Amazon Account Management

• Daily hands-on manages and optimizes the company’s Amazon Seller Central account for international Amazon marketplaces to drive revenue growth.

• Ensure compliance with Amazon policies, pricing guidelines, and brand standards.

• Monitor account health metrics and proactively resolve issues (e.g., suppressed listings, policy violations, account warnings).

Product Listings & Content

• Create, optimize, and maintain product listings (titles, bullets, descriptions, keywords, images).

• Ensure listings are accurate, consistent, and aligned with brand standards.

• Coordinate updates for new products, variations, and discontinued items.

Sales & Performance Optimization

• Monitor daily, weekly, and monthly sales performance.

• Identify opportunities to increase conversion, visibility, and revenue.

• Analyze reports related to sales, traffic, conversion rates, and Buy Box performance.

Amazon Advertising (PPC)

• Manage and optimize Amazon advertising campaigns (Sponsored Products, Sponsored Brands, etc.).

• Monitor ad spend, ROI, and performance metrics. (TACOS & ROAS)

• Make data-driven recommendations to improve campaign effectiveness.

Inventory & Fulfillment

• Coordinate inventory levels to avoid stockouts and overstock.

• Monitor FBA and/or FBM performance, including shipping issues and delays.

• Work with internal teams or vendors to forecast demand and replenish inventory.

Customer Experience & Reviews

• Monitor customer feedback, reviews, and seller messages.

• Implement strategies to improve ratings, reviews, and overall customer satisfaction.

Reporting & Communication

• Prepare regular reports on Amazon performance, trends, and recommendations.

• Communicate key insights, risks, and growth opportunities to leadership.

• Stay current on Amazon platform changes, tools, and best practices.

Qualifications

• Experience managing Amazon Seller Central.

• 2 - 3 years experience on Amazon marketplace, prefer International marketplace.

• Strong understanding of Amazon policies, listing optimization, and performance metrics.

• Analytical mindset with the ability to interpret data and make recommendations.

• Strong attention to detail and organizational skills.

• Ability to work independently and manage multiple priorities

• Experience with Amazon PPC and advertising optimization.

• Knowledge of SEO and keyword research tools.

• Experience working with FBA, FBM, and inventory forecasting.

• Familiarity with e-commerce analytics tools and reporting dashboards.

• Results-driven and detail-oriented

• Strong problem-solving skills

• Clear written and verbal communication

• Time management and prioritization

• Comfortable working in a fast-changing environment

Physical/Mental Requirements and Work Environment

This position is primarily sedentary working in front of a computer in an air-controlled environment.  Frequent use of eyesight, fingering, and ability to sit for long periods is required.  

Equal Opportunity Commitment

Laltitude, LLC is an equal opportunity employer and promotes equal opportunity for all employees and applicants.  In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone.  We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status, or any other basis protected by federal, state or local laws.  Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, advancement, and our decisions on employment are made to further the principle of equal employment opportunities for all employees.