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Amazon Customer Service Jobs in Boca Raton, FL (NOW HIRING)

Respond to Amazon customer service messages promptly and professionally. * Process customer refunds efficiently. * Learn and manage the process of customer returns. * Run daily reports and follow up ...

Respond to Amazon customer service messages promptly and professionally. * Process customer refunds efficiently. * Learn and manage the process of customer returns. * Run daily reports and follow up ...

Respond to Amazon customer service messages promptly and professionally. * Process customer refunds efficiently. * Learn and manage the process of customer returns. * Run daily reports and follow up ...

Respond to Amazon customer service messages promptly and professionally. * Process customer refunds efficiently. * Learn and manage the process of customer returns. * Run daily reports and follow up ...

Be Seen First

Since launching in 2011, we have delivered exceptional service to more than 40 million customers worldwide , and we continue to grow across major marketplaces including Amazon, eBay, and Walmart.

Be Seen First

Based out of Pompano Beach, FL, we are looking for a Customer Service Representative. Job Overview: We are seeking a motivated and detail-oriented Customer Service Representative to join our team.

Customer Service

Boca Raton, FL · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Customer Service

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

We are looking for a dynamic employee as a CSR to our team. This candidate will have a positive demeanor and excellent skills. Responsibilities * Answer inbound calls and emails from our existing ...

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Amazon Customer Service information

See Boca Raton, FL salary details

$9

$17

$25

How much do amazon customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for amazon customer service in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

How do I get an Amazon customer service job?

To get an Amazon customer service job, you can apply online through Amazon's careers website, where they list available customer service positions. Candidates typically need good communication skills, basic computer knowledge, and may undergo an interview process that assesses problem-solving abilities. Some roles may require a high school diploma or equivalent and the ability to work flexible hours.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

Do Amazon Customer Service do work from home jobs?

Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a computer, internet connection, and good communication skills, and may involve flexible schedules. Availability of remote work can vary by location and position, so applicants should check specific job listings for details.

What is an Amazon Customer Service?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

What are the most commonly searched types of Amazon Customer Service jobs in Boca Raton, FL? The most popular types of Amazon Customer Service jobs in Boca Raton, FL are:
What job categories do people searching Amazon Customer Service jobs in Boca Raton, FL look for? The top searched job categories for Amazon Customer Service jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Amazon Customer Service jobs? Cities near Boca Raton, FL with the most Amazon Customer Service job openings:
Infographic showing various Amazon Customer Service job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service/Admin

5th HQ

Pompano Beach, FL

$17 - $19/hr

Full-time

Re-posted 22 days ago


Job description

We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.

Key Responsibilities:

  • Respond to Amazon customer service messages promptly and professionally.
  • Process customer refunds efficiently.
  • Learn and manage the process of customer returns.
  • Run daily reports and follow up on any action items.
  • Review invoices and potentially learn to process deposits.
  • Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges.
  • Perform general office duties, such as managing phone calls, emails, and correspondence.
  • Organize and schedule appointments, meetings, and conferences.
  • Maintain and update office records, databases, and filing systems.
  • Prepare reports, presentations, and documents as needed.

Skills/Qualifications:

  • High school diploma or equivalent; further education or certifications in administration or customer service is a plus.
  • Previous experience in a customer service or administrative role is preferred.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Strong communication skills, both written and verbal.
  • Bilingual English/Spanish is a plus.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage time effectively.
  • Positive attitude and a proactive approach to problem-solving.
  • Willingness to learn new skills and take on different tasks as required.

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About 5th HQ

Sourced by ZipRecruiter

We are a boutique Staffing & Recruiting agency that provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including Professional, Light Industrial, and Office Services.

Industry

Recruiting and staffing services

Headquarters location

Plantation, FL, US