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Amazon Customer Service Jobs in Minnesota (NOW HIRING)

Amazon

Area Manager, RSR

Baxter, MN · On-site

... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...

Amazon

Area Manager II

Shakopee, MN · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

StaffMyAgency LLC

Customer Service

Maple Grove, MN · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Minimizer

Customer Service

Blooming Prairie, MN

$15.75 - $21.25/hr

Customer Service Reports to: Customer Service Manager FLSA status: Exempt (salary) Jobs Supervised: none Job Summary Provides sales and product support by receiving and responding to customer ...

Minimizer

Customer Service

Blooming Prairie, MN · On-site

$15.75 - $21.25/hr

Customer Service Reports to: Customer Service Manager FLSA status: Exempt (salary) Jobs Supervised: none Job Summary Provides sales and product support by receiving and responding to customer ...

HyVee

Customer Service

Lakeville, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

HyVee

Customer Service

Oakdale, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Amazon

MN

At Amazon Business, a fast-growing startup passionate about building solutions, we set out every ... Focus on automating service needs for customers, while working with Product and Technical teams to ...

Domino's

Customer Service

Hugo, MN · On-site

$12 - $18/hr

This will allow for unlimited potential for growth within our company Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU.

Domino's Pizza

Customer Service

Hugo, MN

$12 - $18/hr

This will allow for unlimited potential for growth within our company Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU.

Amazon

MN

At Amazon Business, a fast-growing startup passionate about building solutions, we set out every ... Focus on automating service needs for customers, while working with Product and Technical teams to ...

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How much do amazon customer service jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for amazon customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

How much does remote Amazon customer service pay?

Remote Amazon customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or bonuses.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

Will Amazon pay you $28 an hour to work from home?

Amazon Customer Service roles can pay varying wages depending on the position, location, and experience, but $28 an hour is higher than the typical starting pay for remote customer service jobs. Most remote customer service positions at Amazon tend to pay between $15 and $20 per hour, with some roles offering higher pay for experienced agents or specialized skills. Compensation details are usually provided during the application process or in the job listing.

What is an Amazon Customer Service job?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

How much will Amazon pay you to work from home?

Amazon Customer Service representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Some roles may also include performance-based bonuses and benefits such as health insurance and paid time off.

Does Amazon have work at home customer service jobs?

Yes, Amazon offers work-at-home customer service jobs that typically involve handling customer inquiries via phone, chat, or email. These positions often require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. They are available in various regions and may have flexible schedules depending on the role.
What are the most commonly searched types of Amazon Customer Service jobs in Minnesota? The most popular types of Amazon Customer Service jobs in Minnesota are:
What job categories do people searching Amazon Customer Service jobs in Minnesota look for? The top searched job categories for Amazon Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Amazon Customer Service jobs? Cities in Minnesota with the most Amazon Customer Service job openings:
Amazon Customer Service jobs near you
Infographic showing various Amazon Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Delivery Station Customer Service Assoc - FT (40 Hours) - DMP1 - Maple Grove, MN

Amazon

Maple Grove, MN • On-site

$21.45/hr

Full-time

Re-posted 10 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,025 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Role: Full-Time Delivery Station Customer Service Associate
Job Type: Permanent
Location: 10750 89th Avenue North, Maple Grove, MN
Pay Rate: $21.45/hour
Schedule: Tuesday-Saturday 11:00AM-8:00PM
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
As a Delivery Station Customer Service Associate, you will be responsible for:
  • Managing difficult customer situations while using empathy through phone and email; Responding promptly and prioritizing customer needs; Soliciting customer feedback to improve customer experience.
  • Analyzing data; Using stories and experience to complement data; Willing to seek out and develop work flows and procedures. Looking for ways to improve and promote quality; Demonstrating accuracy and thoroughness while meeting established deadlines.
  • Using Problem Solving skills to identify and resolve customer facing issues in a timely manner. Gathering and analyzing information skillfully to develop alternative solutions.
  • Effectively communicating; Listening and getting clarification; Focusing on solving customer needs, maintaining confidentiality and following policies and procedures.
  • Balancing team and individual responsibilities; Exhibiting objectivity and openness to others' views; Giving and receiving feedback; Contributing to building a positive team environment; Commitments to goals and objectives; Supporting team's efforts to succeed.
  • Treating people with respect; Inspiring the trust of others; Supporting organizational values and goals with integrity.
  • Supporting affirmative action and respects diversity.
  • Carrying, lifting, pushing and pulling up to 49 pounds.
  • Standing, kneeling, crouching, and/or stretching during shifts up to 12 hours long.
  • Working in a warehouse production environment where noise level and temperatures vary (personal protective equipment provided)

BASIC QUALIFICATIONS
Basic Qualifications
  • High School or equivalent diploma
  • Previous experience in Customer Service
  • Ability to effectively prioritize work time to ensure efficiency
  • Experience with Windows Operating Systems and Microsoft Outlook
  • Familiarity with multiple web browsers, data base searching and instant messenger tools
Preferred Qualifications
  • Bachelor Degree or equivalent work- related experience
  • Proficiency in verbal and written communication skills
  • Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
© 1996 - 2024, Amazon.com, Inc. or its affiliates

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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