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Amazon Customer Service Representative Jobs in Raleigh, NC

Circle K

Customer Service Representative

Cary, NC

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Smithfield, NC

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Apex, NC · On-site

$12.25 - $16.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Lillington, NC

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

FastSigns

Customer Service Representative

Raleigh, NC · On-site

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A ...

FastSigns

Customer Service Representative

Raleigh, NC

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A ...

Circle K

Customer Service Representative

Morrisville, NC

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Chapel Hill, NC

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Kenly, NC

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pittsboro, NC

$11.25 - $15.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Holly Springs, NC

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Wake Forest, NC

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsAmazon Customer Service Representative JobsAmazon Customer Service Representative Jobs in Raleigh, NC

Amazon Customer Service Representative information

See Raleigh, NC salary details

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How much do amazon customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for amazon customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Representative job?

An Amazon Customer Service Representative assists customers with inquiries, orders, returns, and technical support through phone, chat, or email. They ensure a positive shopping experience by resolving issues efficiently and professionally. Strong communication skills, problem-solving abilities, and knowledge of Amazon policies are essential. This role may involve handling high call volumes and working in a fast-paced environment while maintaining excellent customer service.

How much does remote Amazon customer service pay?

Remote Amazon Customer Service Representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a virtual environment.

What does a typical workday look like for an Amazon Customer Service Representative?

A typical day for an Amazon Customer Service Representative involves assisting customers via phone, chat, or email to resolve questions about orders, returns, and account issues. You’ll spend much of your time troubleshooting problems, documenting customer interactions, and collaborating with teammates or supervisors when complex issues arise. The role can be fast-paced, with a strong focus on meeting quality and response time goals. You may work independently much of the time, but also benefit from regular team meetings and access to resources that help you support customers effectively.

How much does Amazon pay you to work from home?

Amazon Customer Service Representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as health insurance and flexible scheduling, with pay rates subject to change based on company policies and regional standards.

Are Amazon customer service jobs legit work from home?

Amazon Customer Service Representative positions are legitimate work-from-home jobs that typically involve handling customer inquiries via phone, chat, or email. These roles often require computer skills, a quiet work environment, and sometimes specific certifications or training. Many companies offer similar remote customer service roles, but applicants should verify job postings directly through official company channels to avoid scams.

How do I become a customer service representative for Amazon?

To become an Amazon Customer Service Representative, you typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often complete an online application, pass a skills assessment, and may undergo training before starting the role, which can be remote or onsite depending on the position.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service Representative position, and why are they important?

To excel as an Amazon Customer Service Representative, you should have strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, Amazon’s internal support systems, and basic computer proficiency are typically expected. Standout candidates bring empathy, patience, and adaptability to consistently deliver positive customer experiences. These skills ensure swift, accurate resolutions to customer inquiries and contribute to maintaining Amazon's reputation for exceptional service.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Raleigh, NC? The most popular types of Amazon Customer Service Representative jobs in Raleigh, NC are:
What are popular job titles related to Amazon Customer Service Representative jobs in Raleigh, NC? For Amazon Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Amazon Customer Service Representative jobs in Raleigh, NC look for? The top searched job categories for Amazon Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Amazon Customer Service Representative jobs? Cities near Raleigh, NC with the most Amazon Customer Service Representative job openings:
Amazon Customer Service Representative jobs near you
Infographic showing various Amazon Customer Service Representative job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

AMT Group Inc

Creedmoor, NC

$11.50 - $15.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Job Description
AirClean
Job Title: Customer Service Representative
Department or Division: Sales
Reports To: Sales Manager
Written By: Kim Benton and Bill Wickward
Job Summary:
As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of customer-purchased safety equipment. Primary role of CSR is to notify existing accounts of the requirements for scheduled maintenance of their ductless fume hoods, workstations, enclosures and devices as outlined by the manufacturer's IFU (instruction for use).
Job Duties
  • Provide timely notification to customer to ensure filter change per the company recommendation. Communication will be verbal and written.
  • Perform order entry function for company within Company MRP.
  • Present extended warranty and service contract options to the customer of existing account for consideration.
  • Maintain all customer contact details within company CRM package. Ensure accuracy and completeness.
  • Maintain accurate records of customer files.
  • Communicate and work with company's service department to provide timely answers to customer problems.
  • Inform and communicate with customers about companion products that might be beneficial.
  • Communicate with Company's customers regarding order status and manage client expectations internally/externally.
  • Other administrative duties as assigned by manager to maintain best in class customer service and support.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
  • High school diploma or equivalent.
  • Prior experience working in a call center or customer service department.
  • Proficiency with Microsoft Office.
  • Must be detail oriented.
  • Positive attitude and the ability to work both in a team environment and independently.
Preferred Qualifications
  • Experience with MRP system, specifically SAGE 100.
Accountabilities:
  • Highest quality of Customer Service is displayed.
  • Foster a team environment between management, production and marketing to ensure corporate goals are achieved.
  • Accurate management of Company CRM and MRP systems.

Terms of employment:
This is a full-time, non-exempt, hourly position.
Hours:
The general hours shall be Monday - Friday, 8:00am to 5:00pm, with an hour break for lunch. These hours may vary depending on phone coverage needs.
Work Environment:
Work is regularly performed in an office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit. The employee is occasionally required to stand and/or walk. The employee must occasionally lift, carry, push or pull up to 10 pounds.
Travel:
No travel required.
Benefits:
Compensation package includes major medical benefits, dental insurance, vision insurance, Teledoc, life insurance and 401K plan with employer contribution. Paid personal leave plus company paid general holidays and paid company holidays.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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