ZipRecruiter

Log In

2

Amazon Customer Service Evening Remote Jobs in Maple Ridge, BC

Targeted Talent

Golang/AWS Developer

Surrey, BC · Remote

This role is great for someone located in Canada looking for a remote role. You Will: * Designing ... Develope scalable RESTful services using Go * Manage large scale AWS based infrastrucuture You Have ...

Targeted Talent

Golang/AWS Developer

Surrey, BC · Remote

This role is great for someone located in Canada looking for a remote role. You Will: * Designing ... Develope scalable RESTful services using Go * Manage large scale AWS based infrastrucuture You Have ...

MineARC Systems

Be Seen First

Electrical Service Technician

Surrey, BC · Remote

$70K - $100K/yr

... Remote Service Technician to expand our service team. Service at MineARC revolves around providing quality service and maintenance for our products and customers. The foundation for this is excellent ...

Targeted Talent

Golang/AWS Developer

Vancouver, BC · Remote

This role is great for someone located in Canada looking for a remote role. You Will: * Designing ... Develope scalable RESTful services using Go * Manage large scale AWS based infrastrucuture You Have ...

Targeted Talent

Golang/AWS Developer

Vancouver, BC · Remote

This role is great for someone located in Canada looking for a remote role. You Will: * Designing ... Develope scalable RESTful services using Go * Manage large scale AWS based infrastrucuture You Have ...

MineARC Systems

Be Seen First

Electrical Service Technician

Surrey, BC · Remote

$70K - $100K/yr

... Remote Service Technician to expand our service team. Service at MineARC revolves around providing quality service and maintenance for our products and customers. The foundation for this is excellent ...

next page

Showing results 1-20

All JobsAmazon Customer Service Evening Remote JobsAmazon Customer Service Evening Remote Jobs in Maple Ridge, BC

Amazon Customer Service Evening Remote information

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Evening Remote representative, and why are they important?

To thrive as an Amazon Customer Service Evening Remote representative, you need strong verbal and written communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and Amazon’s proprietary support tools is typically required. Patience, empathy, and the ability to work independently are standout soft skills in this role. These competencies are crucial for delivering high-quality support, resolving customer issues efficiently, and maintaining Amazon’s reputation for excellent service during evening hours.

Does Amazon give remote jobs?

Amazon offers a variety of remote jobs, including customer service positions like the Amazon Customer Service Evening Remote role. These jobs typically require strong communication skills and the ability to work independently in a virtual environment. Remote customer service roles at Amazon often involve using specific tools and adhering to scheduled shifts.

What are the typical challenges faced by Amazon Customer Service Evening Remote representatives, and how can they be effectively managed?

Amazon Customer Service Evening Remote representatives often encounter challenges such as handling high call volumes during peak hours and assisting customers with a wide variety of inquiries. Working remotely in the evening can also require strong self-motivation and the ability to work independently without direct supervision. To manage these challenges, it helps to establish a dedicated workspace, actively communicate with team members through Amazon's internal tools, and utilize available training resources for quick problem-solving. Building strong time management and resilience skills can also make the role more rewarding and less stressful.

What is the difference between Amazon Customer Service Evening Remote vs Amazon Customer Support Associate?

AspectAmazon Customer Service Evening RemoteAmazon Customer Support Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, evening shifts, home office setupOn-site or remote, flexible shifts, call center or home office
Employer & IndustryAmazon, e-commerce and logisticsAmazon, e-commerce and logistics
Search & Comparison IntentYes, often searched for remote evening rolesYes, related customer support roles

The Amazon Customer Service Evening Remote role focuses on providing customer support during evening hours from home, requiring basic customer service skills and a suitable home setup. The Amazon Customer Support Associate may work during different shifts, often on-site or remotely, with similar credentials. Both roles serve Amazon's e-commerce platform but differ mainly in shift timing and work environment.

How much does Amazon customer service remote pay?

Amazon Customer Service remote agents typically earn between $15 and $20 per hour, depending on experience and location. The role often offers flexible schedules and requires strong communication skills, with some positions providing additional benefits such as health insurance and paid time off.

Does Amazon let you work remotely?

Amazon Customer Service Evening Remote positions are available as remote roles, allowing employees to work from home during evening shifts. These jobs typically require reliable internet, a quiet workspace, and the ability to handle customer inquiries via phone or chat platforms.

Is Amazon really hiring for remote positions?

Amazon regularly offers remote positions, including customer service roles like the Amazon Customer Service Evening Remote job. These positions often require strong communication skills, computer proficiency, and the ability to work independently during evening hours. Job availability can vary based on current staffing needs and location, but remote opportunities are widely available at Amazon.

What is an Amazon Customer Service Evening Remote job?

An Amazon Customer Service Evening Remote job involves providing customer support for Amazon shoppers during evening hours, typically from a remote or work-from-home location. Employees in this role assist customers via phone, chat, or email with issues such as order tracking, returns, refunds, and general inquiries. The position requires strong communication skills, problem-solving abilities, and a reliable internet connection. Working evening shifts allows for schedule flexibility and is ideal for those who prefer non-traditional working hours.
What are popular job titles related to Amazon Customer Service Evening Remote jobs in Maple Ridge, BC? For Amazon Customer Service Evening Remote jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Amazon Customer Service Evening Remote jobs in Maple Ridge, BC look for? The top searched job categories for Amazon Customer Service Evening Remote jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Amazon Customer Service Evening Remote jobs? Cities near Maple Ridge, BC with the most Amazon Customer Service Evening Remote job openings:
Amazon Customer Service Evening Remote jobs near you
Customer Experience Representative - Contact Centre

Customer Experience Representative - Contact Centre

Ainsworth

Surrey, BC • On-site, Remote

Full-time

Medical, Dental, PTO

Posted 23 days ago

Job description

If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity and rewards innovation,with competitive pay and great employee programs, join the Ainsworth team today!

We are excited that you stopped and are reading our job description and hope you will apply.
At Ainsworth, our customers are our top priority. As Customer Experience Representatives (CER's) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will be there to listen, support and problem solve our Ainsworth clients requests. We are looking for candidates who enjoy a challenging workday and who love helping customers.
Are you someone who cares about people? Do you like to problem solve and come up with effective solutions for clients? How about building new skills and taking on a challenge? If so, we would love to hear from you.
Responsibilities
  • Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
  • Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information.
  • Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.
  • Create and complete work order requests on all incoming calls and email requests.
  • Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met.
  • Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
  • The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department.
  • Adhere to the Company's Quality System operating procedures.
  • Perform other duties as assigned by Management.
Qualifications
  • 1-3 years of previous experience in a customer service/support role
  • College/university graduate or equivalent work experience
  • Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
  • Exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Experience working in HVAC/Building Automation industry or a related field is an asset.
  • Must be available to attend and successfully complete a two (2) week full-time paid training program.
  • Language - English / French is an asset
Availability:
Available to work morning, afternoon, and rotational weekend shifts (Saturday).
Why work at Ainsworth (a GDI company)?
Ainsworth (a GDI company) is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:
Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation
Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives
Flexibility: Hybrid working models, where applicable
Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company
While we appreciate all the applications we receive, we advise that only candidates under consideration will be contacted.
Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us.... Make a difference.
Employment Type: Hourly Non-Union, Full-Time

Apply