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Amazon Customer Service Associate Jobs in London, ON

Td

Customer Experience Associate

Saint Thomas, ON

CA$22 - CA$27.21/hr

... services, products, and solutions to existing or prospective TD customers. At the branch, we ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Knix

Sales Associate (Masonville Place)

London, ON · On-site

CA$17.90/hr

... Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience ... Previous experience in customer service or retail is considered an asset, but above all else, yo ...

Walmart

Fashion Associate

Woodstock, ON · On-site

CA$17.75/hr

A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...

Walmart

Consumables Associate

Woodstock, ON · On-site

CA$17.75/hr

The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part ...

Walmart

(CAN)Fashion Associate

London, ON · On-site

CA$17.75/hr

A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...

PVH

Temporary Sales Associate - Part-Time

London, ON · On-site

We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and ... Customer Experience Expert: Energize every customer interaction with a warm and helpful vibe ...

PGW Auto Glass

Warehouse Associate

London, ON

The Warehouse Associate will also be responsible for maintaining excellent customer service to internal and external customers always. We are seeking candidates who are extremely motivated and are ...

Staples Canada ULC

Sales Associate

Woodstock, ON · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

London, ON · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Strathroy, ON · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Strathroy, ON · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

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All JobsAmazon Customer Service Associate JobsAmazon Customer Service Associate Jobs in London, ON

Amazon Customer Service Associate information

See London, ON salary details

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How much do amazon customer service associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for amazon customer service associate in London, ON is $16.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.22 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Associate?

Amazon Customer Service Associates are professionals who assist customers with inquiries, orders, returns, and other issues related to Amazon's products and services. They communicate with customers via phone, chat, or email to resolve problems and ensure a positive shopping experience. Associates are trained to handle a wide range of questions and provide solutions efficiently, reflecting Amazon's commitment to customer satisfaction.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Associate?

To thrive as an Amazon Customer Service Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and knowledge of Amazon's internal tools is typically required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure efficient resolution of customer issues and contribute to a positive overall customer experience.

What are some common challenges Amazon Customer Service Associates face and how can they be managed?

Amazon Customer Service Associates often encounter high call volumes and must handle a variety of customer concerns, sometimes with limited information. Adapting quickly to new processes and updates in company policies is essential. To manage these challenges, associates are encouraged to utilize internal resources, ask for help from team leads, and take advantage of ongoing training sessions. Building strong communication skills and practicing patience can significantly improve your ability to resolve issues efficiently and maintain customer satisfaction.

What is the difference between Amazon Customer Service Associate vs Amazon Customer Support Specialist?

AspectAmazon Customer Service AssociateAmazon Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; additional training or certifications may be preferred
Work EnvironmentCall centers, remote or on-site, fast-pacedCall centers, remote or on-site, similar environment
Employer & Industry UsageAmazon retail and e-commerceAmazon retail and e-commerce, often with more technical support focus
Common Search & Comparison IntentCustomer service roles at AmazonTechnical or specialized customer support at Amazon

Both roles involve assisting Amazon customers via phone, chat, or email. The Customer Service Associate typically handles general inquiries and order issues, while the Customer Support Specialist may deal with more complex or technical problems. The credentials and work environment are similar, but the Specialist role often requires additional training or technical knowledge.

How to become an Amazon Customer Service Associate?

To become an Amazon Customer Service Associate, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants usually complete an online application, pass a skills assessment, and may undergo training on Amazon's customer service tools and policies before starting the role.

What cities near London, ON are hiring for Amazon Customer Service Associate jobs?

Cities near London, ON with the most Amazon Customer Service Associate job openings:

Infographic showing various Amazon Customer Service Associate job openings in London, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,273 per year, or $16 per hour.

Temporary Fashion Associate - Stratford

Reitmans

Stratford, ON • On-site

Temporary

PTO

Posted 11 days ago

Job description

Company Description

With a strong online presence and more than 200 stores across the country, Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As Reitmans celebrates its 100th anniversary, the proudly Canadian retailer continues its long-standing mission to empower and inspire women through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at Reitmans.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Job Description

Are you passionate about creating an exceptional shopping experience? Do you enjoy helping customers feel confident and stylish while keeping the store organized and visually appealing? If so, this role is for you!

As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to processing transactions at the cash desk, you play a key role in making every interaction positive and memorable.

Key Responsibilities

  • Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
  • Process transactions efficiently and accurately to ensure customers feel valued at checkout.
  • Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment.
  • Use product knowledge and current promotions to drive add-on sales and support store performance.
  • Maintain a clean, organized, and visually appealing sales floor.
  • Support daily store operations to ensure smooth and consistent execution.
Qualifications
  • Experience in retail, sales, or customer service is preferred.
  • Ability to multitask and stay organized in a fast-paced, dynamic environment.
  • Customer-focused mindset with the ability to create a welcoming and engaging experience.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Team player with a positive attitude and attention to detail.
  • Passion for fashion: good sense of style and solid knowledge of fashion trends.
  • Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
  • Flexible availability; able to work evenings, weekends and holidays.
  • Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

Additional Information

What Sets Us Apart

Hiring rate at $0.40 above minimum wage (rate may be greater based on relevant experience)

Exclusive Benefits:

  • Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
  • Career Advancement: Opportunities for professional growth and career development*
  • Paid time off: Flexible days and vacation time to help you balance school, work and personal life*
  • Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)*
  • Generous Referral Policy: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn!*

*Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

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