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Amazon Customer Service Associate Jobs in London, ON

Td

Personal Banking Associate Trainee

Stratford, ON · On-site

CA$43K - CA$58K/yr

We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...

Walmart

Stockperson/Cartpusher

Woodstock, ON · On-site

CA$17.75/hr

WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...

Walmart

Stockperson/Cartpusher

London, ON · On-site

CA$17.75/hr

WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...

Carter's

Seasonal Associate

London, ON · On-site

$17.60/hr

As a Seasonal Associate, you will be the first face of the brand for growing families. You'll ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

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Showing results 21-40

All JobsAmazon Customer Service Associate JobsAmazon Customer Service Associate Jobs in London, ON

Amazon Customer Service Associate information

See London, ON salary details

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How much do amazon customer service associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for amazon customer service associate in London, ON is $16.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.22 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Associate?

Amazon Customer Service Associates are professionals who assist customers with inquiries, orders, returns, and other issues related to Amazon's products and services. They communicate with customers via phone, chat, or email to resolve problems and ensure a positive shopping experience. Associates are trained to handle a wide range of questions and provide solutions efficiently, reflecting Amazon's commitment to customer satisfaction.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Associate?

To thrive as an Amazon Customer Service Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and knowledge of Amazon's internal tools is typically required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure efficient resolution of customer issues and contribute to a positive overall customer experience.

What are some common challenges Amazon Customer Service Associates face and how can they be managed?

Amazon Customer Service Associates often encounter high call volumes and must handle a variety of customer concerns, sometimes with limited information. Adapting quickly to new processes and updates in company policies is essential. To manage these challenges, associates are encouraged to utilize internal resources, ask for help from team leads, and take advantage of ongoing training sessions. Building strong communication skills and practicing patience can significantly improve your ability to resolve issues efficiently and maintain customer satisfaction.

What is the difference between Amazon Customer Service Associate vs Amazon Customer Support Specialist?

AspectAmazon Customer Service AssociateAmazon Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; additional training or certifications may be preferred
Work EnvironmentCall centers, remote or on-site, fast-pacedCall centers, remote or on-site, similar environment
Employer & Industry UsageAmazon retail and e-commerceAmazon retail and e-commerce, often with more technical support focus
Common Search & Comparison IntentCustomer service roles at AmazonTechnical or specialized customer support at Amazon

Both roles involve assisting Amazon customers via phone, chat, or email. The Customer Service Associate typically handles general inquiries and order issues, while the Customer Support Specialist may deal with more complex or technical problems. The credentials and work environment are similar, but the Specialist role often requires additional training or technical knowledge.

How to become an Amazon Customer Service Associate?

To become an Amazon Customer Service Associate, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants usually complete an online application, pass a skills assessment, and may undergo training on Amazon's customer service tools and policies before starting the role.

What cities near London, ON are hiring for Amazon Customer Service Associate jobs?

Cities near London, ON with the most Amazon Customer Service Associate job openings:

Infographic showing various Amazon Customer Service Associate job openings in London, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,273 per year, or $16 per hour.

Customer Service Representative

Shawn Bishundat - Desjardins Agent Intern

London, ON • On-site

Full-time, Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative - Desjardins Agent Team Member

Location: 

Job Type: Full Time

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!

Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Work with the agent to establish and meet marketing goals.

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Proactive in problem-solving
  • Dedicated to customer service
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • LLQP (Life) License (preferred)
  • OTL or RIBO license (preferred/must be able to obtain)

You will be hired to work at The Personal Insurance Company (“The Personal”) for a period of up to 60 days to allow you to complete training and licensing. If training and licensing are successfully completed, you will be considered for employment with an independent contractor Desjardins Agent.

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process.