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Amazon Connect Jobs in Wisconsin (NOW HIRING)

In the Pocket

WI · On-site

$90 - $120/hr

Familiarity with at least one cloud platform (Azure, Google Cloud Platform, or Amazon Web Services ... connect, and have fun together. * Learning never stops here, so after six months, you'll receive a ...

Zendesk

Senior Platform Architect

Madison, WI · On-site

$200K - $300K/yr

... e.g., Amazon Lex) and cutting-edge LLM/AI agent ecosystems (prompt engineering, evaluation ... to connect, collaborate and learn whilst also giving our people the flexibility to work remotely ...

Deloitte

Oracle Tech Cloud Senior Consultant

Milwaukee, WI · On-site

$62.50 - $78.75/hr

If you are passionate about innovation and believe your skills set you apart, we want to connect ... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 1+ year of ...

Deloitte

Oracle Tech Cloud Manager

Milwaukee, WI · On-site

If you are passionate about innovation and believe your skills set you apart, we want to connect ... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 2+ years of ...

Zendesk

Senior Platform Architect

Madison, WI · On-site

$200K - $300K/yr

... e.g., Amazon Lex) and cutting-edge LLM/AI agent ecosystems (prompt engineering, evaluation ... to connect, collaborate and learn whilst also giving our people the flexibility to work remotely ...

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Showing results 21-35

All JobsAmazon Connect JobsAmazon Connect Jobs in Wisconsin

Amazon Connect information

See Wisconsin salary details

$76.2K

$146.1K

$195.3K

How much do amazon connect jobs pay per year?

As of Aug 9, 2026, the average yearly pay for amazon connect in Wisconsin is $146,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,200.00 and $164,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an Amazon Connect specialist?

As an Amazon Connect specialist, your daily responsibilities may include designing and configuring contact center flows, integrating Amazon Connect with other AWS services, and troubleshooting technical issues that arise within client environments. You'll collaborate closely with IT teams, business stakeholders, and support staff to ensure smooth contact center operations and optimize customer experiences. The role often involves analyzing system performance, recommending enhancements, and providing user training or technical documentation. This dynamic position provides opportunities to innovate and have a direct impact on customer engagement strategies.

What is an Amazon Connect?

An Amazon Connect job typically involves working with Amazon's cloud-based contact center service to design, implement, or support customer engagement solutions. Roles can include developers, solutions architects, support engineers, or contact center specialists who configure and optimize Amazon Connect for businesses. Responsibilities may involve setting up call flows, integrating third-party applications, using AI-driven analytics, or ensuring system reliability. These jobs require knowledge of AWS services, telephony, and customer experience best practices.

How does Amazon Connect work?

Amazon Connect is a cloud-based contact center service that enables businesses to set up and manage customer interactions. It works by routing calls and chats through a scalable platform, using features like automatic call distribution and interactive voice response, which can be customized with skills and integrations. Users typically configure workflows via a web interface and may require knowledge of AWS tools and contact center operations.

What is Amazon Connect jobs?

Amazon Connect jobs involve roles related to managing and supporting Amazon Connect, a cloud-based contact center service. These positions often require skills in customer service, cloud technology, and familiarity with contact center operations, and may include roles such as support engineers, system administrators, or customer service agents.

What are the key skills and qualifications needed to thrive in the Amazon Connect position, and why are they important?

To excel in an Amazon Connect specialist role, you need a solid background in cloud-based contact center solutions, experience with telephony systems, and a deep understanding of AWS services. Familiarity with Amazon Connect, AWS Lambda, Amazon S3, and certification as an AWS Certified Solutions Architect or Developer are commonly required. Strong problem-solving abilities, excellent communication skills, and adaptability help professionals succeed in dynamic environments and address client needs efficiently. These competencies are crucial for designing, implementing, and maintaining resilient, customer-centric contact center solutions on the AWS platform.

What are popular job titles related to Amazon Connect jobs in Wisconsin? For Amazon Connect jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Amazon Connect jobs in Wisconsin look for? The top searched job categories for Amazon Connect jobs in Wisconsin are:
Amazon Connect jobs near you
Infographic showing various Amazon Connect job openings in Wisconsin as of August 2026, with employment types broken down into 57% Full Time, 5% Part Time, and 38% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $146,127 per year, or $70.3 per hour.

Senior Integrations Engineer

Evans Transportation Services LLC

Delafield, WI

$99K - $134K/yr

Full-time

Posted 29 days ago

Job description

Description

POSITION SUMMARY

We are seeking an experienced Senior Integrations Engineer to build and support enterprise integrations that connect customers, partners, and internal business systems. This role will spend most of its time developing integrations within the Evans integration platform while helping execute our long-term strategy to migrate integrations away from legacy applications.

This is not a traditional software engineering role; however, prior software engineering experience is essential. The ideal candidate understands how enterprise applications are built and integrated, allowing them to implement reliable, scalable, and maintainable solutions while contributing informed recommendations during technical solution discussions.

This is a highly collaborative, customer-facing position that works daily with Engineering, Operations, Sales, Customer Success, and customers throughout the integration lifecycle.


ROLES AND RESPONSIBILITIES

  • Design, build, test, deploy, and maintain enterprise integrations using Evans integration platform. 
  • Develop workflow-based integrations leveraging REST APIs, event-driven architectures, message queues, and data transformation. 
  • Own integrations from technical discovery through production deployment and ongoing operational support. 
  • Build resilient integrations that prioritize: 
  • Data integrity 
  • Idempotency 
  • Error handling and recovery 
  • Telemetry and observability 
  • Retry and resiliency patterns 
  • Configure integrations between custom applications and commercial off-the-shelf (COTS) software platforms. 
  • Participate in customer technical discovery sessions to understand business processes and integration requirements. 
  • Recommend implementation approaches and identify technical risks while partnering with Evans technology leadership on solution direction. 
  • Troubleshoot production issues, participate in incident reviews, and continuously improve integration reliability. 
  • Create and maintain technical documentation for implemented integrations. 


Requirements

Required

Prior experience as a Software Engineer, Integration Engineer, or Solutions Engineer with hands-on implementation responsibilities. 

Experience building enterprise API integrations. 

Strong understanding of REST APIs and API lifecycle concepts. 

Experience with event-driven architectures and message-based integrations. 

Strong knowledge of JSON, XML, data mapping, and ETL processes. 

Experience integrating custom applications with commercial software platforms. 

Understanding of authentication and authorization protocols, including OAuth and OpenID Connect. 

Working knowledge of Amazon cloud services. 

Ability to communicate effectively with both technical and non-technical stakeholders. 

Comfortable leading technical discovery conversations and asking thoughtful questions before proposing solutions. 

Preferred

Experience with Boomi, MuleSoft, or other enterprise integration/iPaaS platforms. 

Familiarity with Enterprise Integration Patterns and API-first design principles. 

Experience with EDI integrations. 

Exposure to enterprise architecture practices. 

Familiarity with .NET application development. 

WORK ENVIRONMENT

Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

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