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Amazon Community Operations Jobs (NOW HIRING)

Amazon

Support Engineer, Amazon Leo

Bellevue, WA

... operations that support Leo's goal of providing high-speed, low- latency broadband to unserved and underserved communities worldwide. Our Vision Amazon Leo Productivity Services serves as trusted ...

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Amazon Community Operations information

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$11

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How much do amazon community operations jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for amazon community operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is the highest paying job at Amazon?

The highest paying roles at Amazon are typically executive positions such as Senior Vice President or Vice President, which can earn multi-million dollar compensation packages including base salary, bonuses, and stock options. These roles require extensive experience, leadership skills, and often a background in business or technology management.

What are the key skills and qualifications needed to thrive as an Amazon Community Operations professional, and why are they important?

To thrive as an Amazon Community Operations professional, you need strong problem-solving abilities, data analysis skills, and a background in customer service or operations management, often supported by a relevant bachelor's degree. Familiarity with CRM systems, data analytics tools like Excel or SQL, and Amazon's proprietary platforms is typically required. Excellent communication, conflict resolution, and teamwork skills help you effectively address community concerns and foster engagement. These competencies are vital for ensuring smooth operations, high customer satisfaction, and efficient resolution of community issues within Amazon’s ecosystem.

How much will Amazon pay you to work from home?

Amazon Community Operations roles that allow remote work typically pay between $15 and $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with schedules often requiring flexibility and strong communication skills.

Can you really work from home through Amazon?

Amazon Community Operations roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills, familiarity with online tools, and adherence to company policies on remote work. Availability of remote work may vary by role and location, so it is important to review specific job postings for details.

Is Amazon layoff 30,000 employees?

There have been reports of Amazon layoffs affecting thousands of employees, but the specific number of 30,000 has not been officially confirmed. Amazon periodically adjusts its workforce based on business needs, and layoffs can impact various departments, including operations roles like Amazon Community Operations. Job seekers should monitor official company communications for accurate updates.

What are the main challenges faced by Amazon Community Operations team members, and how are they supported in overcoming them?

Amazon Community Operations team members often handle high volumes of inquiries, resolve complex customer issues, and ensure community guidelines are upheld, which can be both rewarding and demanding. The fast-paced environment requires strong problem-solving skills and adaptability. To support employees, Amazon provides comprehensive training, access to knowledge bases, and regular team meetings to share best practices. In addition, mentors and supervisors are available to help team members manage challenging situations and encourage continuous learning and growth.

What are Amazon Community Operations?

Amazon Community Operations refers to the teams and processes responsible for supporting and engaging with Amazon's vast customer, seller, and delivery partner base. These teams handle everything from resolving service issues and answering questions to ensuring a safe, inclusive, and efficient experience for all Amazon users. Community Operations professionals work across various channels, including phone, chat, and email, to deliver high-quality support and maintain trust in Amazon’s marketplace. Their work is essential for upholding Amazon’s customer-obsessed values and ensuring smooth daily operations.
Infographic showing various Amazon Community Operations job openings in the United States as of June 2026, with employment types broken down into 9% Internship, 55% Full Time, 9% Part Time, 18% Temporary, and 9% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Communications Specialist, Amazon Leo

Communications Specialist, Amazon Leo

Amazon

Seattle, WA

$60K - $80K/yr

Full-time

Posted 12 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,874 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon is seeking a motivated, creative, and mission-driven communications professional to support Amazon Leo. This is a unique opportunity to shape the comms strategy for one of Amazon's most ambitious new initiatives, and to have a positive, lasting impact on customers and communities around the world.
Amazon Leo is Amazon's low Earth orbit satellite internet network.

Its mission is to provide fast, reliable internet to customers beyond the reach of existing networks. The system is built around a constellation of thousands of satellites in orbit around the planet, and will serve a wide range of customers globally, from individual households and small businesses to large enterprise and government customers.
As a member of the Amazon Leo team, you will develop comms strategies and tactics to advance critical business, product and reputational priorities for the program.

You will be responsible for developing messaging and content, engaging directly with media and other key stakeholders, executing successful announcements and campaigns that span earned, owned, and social channels, and scaling programs for global audiences.
You will work closely with business, product, marketing, engineering, legal, public policy, and regulatory teams to shape this strategy. As a key advisor to the business, you must demonstrate excellent judgment, an ability to earn trust with various internal stakeholders, and a willingness to dive deep into complex topics.

You must also be able to clearly articulate ideas in both written and verbal communications, anticipate potential issues and headwinds for the business, and effectively advocate for decisions that protect the long-term interests of Amazon and its customers.
Along the way, you will have a chance to shape the long-term vision for one of Amazon's most exciting new ventures, and have a direct impact for tens of millions of customers around the world.
Key job responsibilities
- Support communications campaigns and announcements, especially around key business, product and program milestones
- Lead internal communications, both within the Leo organization and with the wider Amazon workforce
- Support executive communications for primary business leaders
- Support media, analyst and influencer engagement, including prep for interviews and other executive engagements
- Monitor and track relevant coverage across media and other external channels
- Anticipate and manage potential reputational issues
- Develop and manage mechanisms to help scale team and program operations.

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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