Columbus, OH · Remote
$14.50 - $19.75/hr
Responsibilities: - Communicating with customers via phone, email, and chat. - Resolving inquiries professionally. - Maintaining comprehensive knowledge of travel products and services. - Supporting ...
Columbus, OH · Remote
$14.50 - $19.75/hr
Responsibilities: - Communicating with customers via phone, email, and chat. - Resolving inquiries professionally. - Maintaining comprehensive knowledge of travel products and services. - Supporting ...
The Entry Level Customer Service Rep will provide support to the customer service team, assisting ... Answer and direct customer inquiries via phone, email, and chat. * Assist in processing orders and ...
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The Entry Level Customer Service Rep will provide support to the customer service team, assisting ... Answer and direct customer inquiries via phone, email, and chat. * Assist in processing orders and ...
Twinsburg, OH · On-site
$15 - $20.50/hr
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products.
Twinsburg, OH · On-site
$15 - $20.50/hr
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products.
Cleveland, OH · On-site
$20/hr
Support email and chat communications when assigned * Deliver exceptional customer service with professionalism and empathy Training & Work ScheduleTraining Schedule Monday-Friday 8:30 AM - 5:00 PM ...
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Cleveland, OH · On-site
$20/hr
Support email and chat communications when assigned * Deliver exceptional customer service with professionalism and empathy Training & Work ScheduleTraining Schedule Monday-Friday 8:30 AM - 5:00 PM ...
Columbus, OH · Remote
$30K - $75K/yr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate information regarding services, options, and availability * Assist with reservations, scheduling, and ...
Quick apply
Columbus, OH · Remote
$30K - $75K/yr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate information regarding services, options, and availability * Assist with reservations, scheduling, and ...
Columbus, OH · Remote
$15.50 - $21/hr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate information regarding services, options, and availability * Assist with reservations, scheduling, and ...
Columbus, OH · Remote
$15.50 - $21/hr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate information regarding services, options, and availability * Assist with reservations, scheduling, and ...
Cincinnati, OH · On-site
$18.45/hr
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond ...
Cincinnati, OH · On-site
$18.45/hr
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond ...
Cleveland, OH · On-site
$20/hr
Support email and chat communications when assigned * Deliver exceptional customer service with professionalism and empathy Training & Work ScheduleTraining Schedule Monday-Friday 8:30 AM - 5:00 PM ...
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Cleveland, OH · On-site
$20/hr
Support email and chat communications when assigned * Deliver exceptional customer service with professionalism and empathy Training & Work ScheduleTraining Schedule Monday-Friday 8:30 AM - 5:00 PM ...
Youngstown, OH · On-site
$12 - $17/hr
Communicate with customers through various channels (Phone, email, chat). * Engage with clients in ... Offer support and solutions to customers in accordance with the company's customer service policies.
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Youngstown, OH · On-site
$12 - $17/hr
Communicate with customers through various channels (Phone, email, chat). * Engage with clients in ... Offer support and solutions to customers in accordance with the company's customer service policies.
... customer service * Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms * Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR ...
... customer service * Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms * Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR ...
... customer service * Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms * Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR ...
... customer service * Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms * Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR ...
Streetsboro, OH · On-site
$15 - $20.25/hr
The Customer Service Representative communicates with customers by telephone, chat, and email. Ensures delivery of excellent customer service through fast and accurate processing of orders ...
Streetsboro, OH · On-site
$15 - $20.25/hr
The Customer Service Representative communicates with customers by telephone, chat, and email. Ensures delivery of excellent customer service through fast and accurate processing of orders ...
Handle customer inquiries via phone, email, and chat in a timely and efficient manner. * Provide accurate information regarding products, services, and policies to assist customers. * Resolve ...
Quick apply
Handle customer inquiries via phone, email, and chat in a timely and efficient manner. * Provide accurate information regarding products, services, and policies to assist customers. * Resolve ...
... customer service * Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms * Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR ...
... customer service * Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms * Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR ...
Akron, OH · Hybrid
$15 - $17/hr
From the first point of contact to ongoing service, you will handle a variety of customer ... chat, addressing inquiries and issues in a timely and professional manner. * Manage customer ...
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Akron, OH · Hybrid
$15 - $17/hr
From the first point of contact to ongoing service, you will handle a variety of customer ... chat, addressing inquiries and issues in a timely and professional manner. * Manage customer ...
Milford, OH · On-site
$14.75 - $19.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Milford, OH · On-site
$14.75 - $19.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Milford, OH · On-site
$14.75 - $19.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Milford, OH · On-site
$14.75 - $19.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Milford, OH · On-site
$14.75 - $19.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Milford, OH · On-site
$14.75 - $19.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Toledo, OH · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Toledo, OH · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Coshocton, OH · On-site
$17/hr
Customer Service Representative (In-Office & Remote Opportunities) ITM Marketing is currently ... Provide knowledgeable and courteous customer support via telephone, email, and chat * Answer ...
Coshocton, OH · On-site
$17/hr
Customer Service Representative (In-Office & Remote Opportunities) ITM Marketing is currently ... Provide knowledgeable and courteous customer support via telephone, email, and chat * Answer ...
An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.
A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.
To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.
The most popular types of Amazon Chat Customer Service jobs in Ohio are:
For Amazon Chat Customer Service jobs in Ohio, the most frequently searched job titles are:
The top searched job categories for Amazon Chat Customer Service jobs in Ohio are:
Cities in Ohio with the most Amazon Chat Customer Service job openings:
$14.50 - $19.75/hr
Full-time
Re-posted 22 days ago
Job Description: Remote Travel Customer Service Representative.
Company Overview:
- We are a growing travel agency dedicated to creating personalized, stress-free travel experiences.
- We pride ourselves on excellent service, attention to detail, and building lasting relationships with our clients and fellow team members.
Job Summary:
- We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team.
- In this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish.
Role Description:
- The representative will handle inquiries from customers regarding travel planning, troubleshooting issues, and provide assistance to ensure customer satisfaction.
Responsibilities:
- Communicating with customers via phone, email, and chat.
- Resolving inquiries professionally.
- Maintaining comprehensive knowledge of travel products and services.
- Supporting clients throughout their travel experiences.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
- Assist clients with booking travel arrangements (flights, hotels, packages, excursions).
- Resolve customer issues and provide solutions with a positive attitude.
- Provide recommendations and travel advice tailored to clients#39; needs.
- Follow up with clients before and after trips to ensure satisfaction.
- Collaborate with team members to deliver excellent service.
- Previous experience in the travel or hospitality industry is a plus.
Qualifications:
- Passion for travel and helping others.
- Organized and detail-oriented.
- Excellent problem-solving abilities.
- Comfortable using computers, booking systems, and social media.
What We Offer:
- Flexible work environment.
- Opportunity to grow within the company.
- Travel perks and industry discounts (if applicable).
- Supportive and positive team culture.
Before scheduling, please confirm that you are a resident or citizen of one of the following eligible countries:
Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Ireland, Israel, Italy, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Portugal, Saint Kitts and Nevis, Saint Lucia, Spain, Sweden, Trinidad and Tobago, United Kingdom, United States, Uruguay.
How to Apply:
- Send a resume and short introduction about why you would be a great fit for us.
