ZipRecruiter

Log In

1

Amazon Chat Customer Service Jobs in Ohio (NOW HIRING)

Consider Posh Pro

Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and chat. * Provide accurate information about products, services, and policies to customers. * Resolve customer complaints ...

Medical University of South Carolina

$14.75 - $18.50/hr

Summary Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical ... Analyzes a customer's service needs and refers to other service or technical departments for ...

Ryder System, Inc.

Customer Service

Etna, OH · On-site

$22/hr

We are immediately hiring a Customer Service Representative in Etna, OH for our Supply Chain ... through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ...

Ryder

Customer Service

Pataskala, OH

$22/hr

We are immediately hiring a Customer Service Representative in Etna, OH for our Supply Chain ... through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ...

Dawson

Customer Service Representative

Columbus, OH · On-site

$19/hr

Interact with customers via telephone, email, or online chat to provide support and information on products or services * Collect and enter orders for new or additional products or services * Assist ...

previous pagenext page

Showing results 21-40

All JobsAmazon Chat Customer Service JobsAmazon Chat Customer Service Jobs in Ohio

Amazon Chat Customer Service information

What is an Amazon Chat Customer Service?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

What does an Amazon Chat Customer Service representative do?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

What are the key skills and qualifications needed for an Amazon Chat Customer Service position?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

How much do Amazon chat customer service agents make?

Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using customer service tools and communication skills to assist shoppers efficiently.

How to get an Amazon Chat Customer Service job?

To get an Amazon Chat Customer Service job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and prior customer service experience. The hiring process typically involves an online application, assessments, and interviews. Familiarity with chat tools and a quiet work environment are also beneficial for success in this role.

What are the most commonly searched types of Amazon Chat Customer Service jobs in Ohio?

The most popular types of Amazon Chat Customer Service jobs in Ohio are:

What are popular job titles related to Amazon Chat Customer Service jobs in Ohio?

For Amazon Chat Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Amazon Chat Customer Service jobs in Ohio look for?

The top searched job categories for Amazon Chat Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Amazon Chat Customer Service jobs?

Cities in Ohio with the most Amazon Chat Customer Service job openings:

Amazon Chat Customer Service jobs near you
Infographic showing various Amazon Chat Customer Service job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution.

Customer Service Officer

Limitless East Marketing

Cleveland, OH

$56K - $60K/yr

Full-time

Medical, PTO

Re-posted 27 days ago

Job description

Company Description

About Us

At Chats Cloud Cover, we specialize in delivering innovative communication solutions that connect businesses with their audiences through clarity, precision, and creativity. Our team is driven by a shared mission: to empower brands with impactful strategies that inspire engagement and foster meaningful relationships. We value integrity, collaboration, and excellence in every interaction - ensuring that our clients' voices are always heard and remembered.

Job Description

Job Description

We are seeking a Customer Service Officer who will play a key role in maintaining customer satisfaction and building positive relationships. The ideal candidate will handle inquiries efficiently, provide clear and courteous assistance, and ensure that every customer's needs are addressed promptly and effectively.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat with professionalism and empathy.

  • Manage and resolve service issues while maintaining accurate documentation.

  • Collaborate with internal departments to ensure smooth issue resolution.

  • Maintain a high standard of communication and uphold company service protocols.

  • Identify opportunities to improve processes and enhance customer experiences.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Ability to manage multiple priorities and work in a fast-paced environment.

  • Excellent problem-solving and organizational abilities.

  • Detail-oriented, dependable, and adaptable to changing situations.

  • Proficient in computer-based tools and customer management systems.

Additional Information

Benefits

  • Competitive annual salary ($56,000 - $60,000).

  • Growth and advancement opportunities within the company.

  • Supportive and collaborative work environment.

  • Comprehensive training and development programs.

  • Paid time off, health coverage, and performance incentives.

Apply