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Amazon Chat Customer Service Jobs in Colorado (NOW HIRING)

Bet365

Customer Service Advisor

Denver, CO · On-site

$23.76/hr

Engaging with customers through live chat, telephone, and email, ensuring clear and efficient ... services. * Demonstrating a thorough understanding of policies, procedures, and licensing ...

RCI Metalworks LLC

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

Responsible for ensuring all agents are logged into phones and chat as scheduled. * Responsible for ... Support the Sales and Customer Service Team through effective problem solving, training, and ...

RCI Metalworks LLC

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

Responsible for ensuring all agents are logged into phones and chat as scheduled. * Responsible for ... Support the Sales and Customer Service Team through effective problem solving, training, and ...

RCI Off Road

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

Responsible for ensuring all agents are logged into phones and chat as scheduled. * Responsible for ... Support the Sales and Customer Service Team through effective problem solving, training, and ...

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All JobsAmazon Chat Customer Service JobsAmazon Chat Customer Service Jobs in Colorado

Amazon Chat Customer Service information

See Colorado salary details

$10

$19

$28

How much do amazon chat customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon chat customer service in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is an Amazon Chat Customer Service?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

What does an Amazon Chat Customer Service representative do?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

What are the key skills and qualifications needed for an Amazon Chat Customer Service position?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

How much do Amazon chat customer service agents make?

Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using customer service tools and communication skills to assist shoppers efficiently.

How to get an Amazon Chat Customer Service job?

To get an Amazon Chat Customer Service job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and prior customer service experience. The hiring process typically involves an online application, assessments, and interviews. Familiarity with chat tools and a quiet work environment are also beneficial for success in this role.

What are popular job titles related to Amazon Chat Customer Service jobs in Colorado?

For Amazon Chat Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Amazon Chat Customer Service jobs in Colorado look for?

The top searched job categories for Amazon Chat Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Amazon Chat Customer Service jobs?

Cities in Colorado with the most Amazon Chat Customer Service job openings:

Amazon Chat Customer Service jobs near you
Infographic showing various Amazon Chat Customer Service job openings in Colorado as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Customer Service Representative I

Sharp Solutions Inc

Denver, CO • On-site

$40K - $42K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Job description

Sharp Solutions, Inc has an immediate need for a Customer Service Representative for a new contract Task Order for the United States Geological Survey. This is not a sales position. The successful candidate will be able to provide support to complete orders, check status of orders, find appropriate products based on customer needs, research and document return issues and provide return instructions, and other customer service type issues. Calls that cannot be handled by the call center will be transferred to an appropriate representative. Additionally, orders and questions will be processed by fax and email communication. This is a full-time position located in Lakewood, CO. Roles and responsibilities include:
JOB RESPONSIBILITIES
Staff will provide USGS Online Support. Public and business partners make contact through phone, email, and fax to get sales support for USGS products and Park Passes. This support includes inputting orders, answering questions about making orders, tracking orders, research and document return issues and provide return instructions, and other sales type questions. Technicians working Online Sales support are expected to be knowledgeable in USGS products and provide immediate support to customers.
Provide Call Center and Customer Service support for the Product Sales and Park Pass Program. The call center will receive calls on three different call queues. Park Passes, Order Enter (Map Sales), and Business Partners. Support will be provided to complete orders, check status of orders, find appropriate products based on customer needs, research and document return issues and provide return instructions, and other sales or customer service type issues. Calls/Chats that cannot be handled by the call center will be transferred to an appropriate representative. Additionally, orders and questions will be processed by fax and email.
Routine Duties/Job Requirements:
  • High school or general equivalency diploma
  • 1-2 years' Experience in customer service
  • Exemplary customer service skills
  • Online Chat using USGS chat tools
  • Proficient with computers and software such as Microsoft Office
  • Excellent written and verbal communication abilities and interpersonal skills
  • As time permits, Staff can help with other activities including processing Park Pass requests that were mailed in through the United States Postal Service (USPS)
  • Ability to handle demanding customers with patience and professionalism
  • Able to thrive in a fast-paced environment.
  • Ability to use tools and reports from the inventory system to answer customer questions. Reports include open orders, credit blocks, open deliveries, incomplete orders, and open invoices.

Salary and Benefits
42k Based on years of experience and qualifications. This position includes health care, retirement benefits, Company paid time and vacation days, as well as 11 paid Government holidays.
SSi is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SSi also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS are encouraged to apply.

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