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Amazon Call Center Jobs in Kentucky (NOW HIRING)

J & J Snack Foods

Call Center Representative

Paducah, KY · On-site

$17/hr

Customer Service/Call Center 1-2 years TRAVEL REQUIREMENTS: None Job Analysis/ Physical Activities Checklist Job title: Physical Activities Check all that apply Frequency (N)Never, (O)Occasionally or ...

J&J Snack Foods

Call Center Representative

Paducah, KY · On-site

$17/hr

Customer Service/Call Center 1-2 years TRAVEL REQUIREMENTS: None Job Analysis/ Physical Activities Checklist Job title: Physical Activities Check all that apply Frequency (N)Never, (O)Occasionally or ...

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

ARStrat LLC

$60 - $80/hr

Call Center Supervisor- Onsite Sugarland,Tx Job Category : Management Requisition Number : CALLC001976 * Posted : August 26, 2026 * Full-Time Locations Showing 1 location Houston, TX 774783493, USA ...

SPECTRUM

Call Center Representative

Louisville, KY · On-site

$20/hr

Experience working in cable operations or telecommunications call center Skills * Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of ...

TEKsystems

Call Center Supervisor

Louisville, KY

$21 - $24/hr

Team building, coaching, counseling and discipline for teammates Qualifications * 2 years in leadership within a customer service / call center environment * Passionate problem solver/out of the box ...

TEKsystems

Call Center Supervisor

Louisville, KY

$21 - $24/hr

Team building, coaching, counseling and discipline for teammates Qualifications * 2 years in leadership within a customer service / call center environment * Passionate problem solver/out of the box ...

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All JobsAmazon Call Center JobsAmazon Call Center Jobs in Kentucky

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How much do amazon call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for amazon call center in Kentucky is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.68 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Kentucky?

For Amazon Call Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Kentucky look for?

The top searched job categories for Amazon Call Center jobs in Kentucky are:

What cities in Kentucky are hiring for Amazon Call Center jobs?

Cities in Kentucky with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,359 per year, or $15.6 per hour.

Call Center Representative

Family Allergy & Asthma

Louisville, KY • On-site

$15.25 - $19.25/hr

Other

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Job Title: Call Center Representative
Location: Hybrid Remote in Louisville, KY 40245
FLSA Status: Non-Exempt, Hourly
Schedule: Monday - Friday, 8:00 a.m. to 5:00 p.m. EST
About Family Allergy & Asthma:
Founded in 1979, Family Allergy & Asthma is one of the nation's leading allergy and asthma practice groups, serving patients across Arkansas, Florida, Illinois, Indiana, Kentucky, Missouri, Ohio, Pennsylvania, and Tennessee. With more than 100 allergists, we are dedicated to delivering high-quality, patient-centered allergy and immunology care. Our comprehensive services include:

  • Allergy and asthma evaluation and treatment
  • Environmental, food, and drug allergy testing
  • Pulmonary function testing
  • High-risk food challenges
  • Sublingual immunotherapy
  • Aspirin desensitization
  • Food immunotherapy
Position Summary:
The Call Center Representative is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities:
  • Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients
  • Enter patient demographics, insurance, and referral information into EMR
  • Cancel and reschedule appointments, as assigned
  • Work as directed/as needed
  • Maintain and follow HIPAA policies and procedures
  • Other relevant duties as assigned by the Manager/Director
Requirements
Abilities, Knowledge, and Skills:
Effective communication skills to include:
  1. Ability to fluently speak and read English
  2. Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals
  3. Ability to communicate effectively, verbally and written, with all levels of staff and patients
Required Education and Experience:
  • High School Diploma or equivalent
  • Prior medical office experience, preferred
  • Strong computer skills
  • Excellent communication and customer service skills
  • Previous customer service experience

Physical Demands:
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
  1. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
  2. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
  3. The employee must occasionally lift and/or move up to 30 pounds.
  4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  5. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment:
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
  1. The noise level in the work environment is usually moderate; lighting is in the standard range.
  2. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.

EEO Compliance:
All Family Allergy & Asthma divisions are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Family Allergy & Asthma divisions are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice:
At Family Allergy & Asthma and all our divisions, our Human Resources department and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at Family Allergy & Asthma and our divisions. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
Pay Transparency:
To encourage pay transparency, promote pay equity, and proactively address regulations, Family Allergy & Asthma and all our divisions will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.
Salary Description
$18.00 / Hourly

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