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Amazon Call Center Jobs in Indiana (NOW HIRING)

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Rep. Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN Client: IN-DOR Duration: 6+ Months (Possibility of extension) Onsite * Selected candidate will be ...

TEKsystems

Call Center Representative

Fort Wayne, IN · On-site +1

$16/hr

Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis Top Skills Needed call center Qualifications Must Haves: - 1+ year(s) of Call ...

TEKsystems

Call Center Representative

Fort Wayne, IN · On-site +1

$16/hr

Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis Top Skills Needed call center Qualifications Must Haves: - 1+ year(s) of Call ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met, and will do this in a pleasant manner as an ambassador of the hotel. They will be knowledgeable ...

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How much do amazon call center jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for amazon call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon Call Center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

What is an Amazon Call Center job?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon Call Center position, and why are they important?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What are popular job titles related to Amazon Call Center jobs in Indiana? For Amazon Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Amazon Call Center jobs in Indiana look for? The top searched job categories for Amazon Call Center jobs in Indiana are:
What cities in Indiana are hiring for Amazon Call Center jobs? Cities in Indiana with the most Amazon Call Center job openings:
Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Indiana as of July 2026, with employment types broken down into 20% Locum Tenens, 69% Full Time, 9% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.
Call Center Receptionist

Call Center Receptionist

John Jones Auto Group

Salem, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

At John Jones Auto Group, we’re more than just a place to work – we’re a family. Our dealership is built on values like integrity, innovation, and customer satisfaction. We’re proud to support the career growth of our team members and provide ongoing training, competitive pay, and benefits that reflect our commitment to our staff’s well-being. Whether you’re looking to advance your automotive career or start fresh, we invite you to be part of our journey.

Position Summary

The Call Center Receptionist serves as the first point of contact for customers, providing a professional, friendly, and efficient experience over the phone. This role is responsible for managing incoming calls, directing inquiries, scheduling appointments, and supporting multiple dealership locations with high-quality customer service. 

Key Responsibilities
  • Answer and manage a high volume of inbound calls in a timely and professional manner
  • Route calls to appropriate departments (Sales, Service, Parts, Accounting, etc.)
  • Provide accurate information regarding dealership services, hours, and locations
  • Follow call scripts and processes to ensure a consistent customer experience
  • Document customer interactions and update systems as needed
  • Assist with outbound calls for appointment confirmations and follow-ups
  • Maintain a positive, helpful attitude while handling customer concerns
  • Mon-Fri 9-6 (every third Friday 10-7) Every third Sat 8-5
Qualifications
  • High school diploma or equivalent required
  • Previous customer service or call center experience preferred
  • Strong communication and phone etiquette skills
  • Ability to multitask and navigate multiple systems efficiently
  • Professional, upbeat, and team-oriented attitude
  • Basic computer skills (CRM systems experience is a plus)
Preferred Skills
  • Experience in automotive or dealership environment
  • Strong organizational and time management skills
  • Ability to remain calm and professional under pressure

Benefits:

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Professional development opportunities

John Jones Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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