Altec Technical Sales Jobs (NOW HIRING)

Join DEUTZ, a global pioneer in diesel, gas, and electric powertrains serving construction, agriculture, material handling, stationary equipment, commercial and rail vehicles. At our DEUTZ Power Center, you’ll be the in-shop pro who keeps engines and equipment running at their best.

A day in this role

You clock in, review your queued work orders, and map out the repair sequence for a DEUTZ engine overhaul. Parts are already pre-ordered because you planned ahead; anything missing is coordinated with our Parts Specialists. You diagnose a customer-reported issue, confer with the Service Department for approval on a complex repair, complete the work to spec, and button up the cosmetic finish so the unit looks as good as it runs. Throughout the day you keep the bay spotless, document time and tasks precisely, and treat every customer interaction with respect and honesty. Before you leave, you return all unused parts per DEUTZ guidelines and help file a warranty claim on a completed job.

Core responsibilities

• Execute preventative maintenance and repair work on DEUTZ and non-DEUTZ products in a shop environment.
• Triage customer concerns and resolve issues quickly and professionally.
• Plan repair methods and sequences; pre-order required parts and materials.
• Perform safe, high-quality repairs and verify completion against assigned scope.
• Deliver clean, professional cosmetic finish on all completed work.
• Return all unused parts in accordance with DEUTZ Power Center return guidelines.
• Maintain a clean, organized, and safe facility in partnership with the Sales & Operations Manager.
• Communicate with integrity; pair every identified failure with a validated solution.
• Complete work orders and time sheets promptly and accurately.
• Consult with the DEUTZ Service Department for technical accuracy and repair approval.
• Assist with processing warranty claims and customer invoices.
• Perform additional related duties as assigned.

Who thrives here

A personable, ethical problem-solver who adapts smoothly across customers, suppliers, peers, and manufacturer partners; a safety-first teammate with a positive outlook.

Travel and reporting

• Supervisory responsibilities: N/A
• Travel: approximately 0–10% domestic and international, based on business needs

Minimum qualifications

• High School Diploma or GED
• Ability to maintain DOT medical card status
• Valid driver’s license; insurable by the company
• Experience: 4+ years as a Shop Technician, or 2+ years as a Field Technician, or 2–3 years as a Remote Field Service Technician

Reasonableaccommodationmay be made to enable individuals with disabilities to perform essential functions.

Preferred background

• ~2 years of diesel engine experience
• 2–5 years repairing construction equipment
• Strong computer skills; experience with Serdia, Serpic, Fieldaware, Word, and Excel
• Training/certifications in heavy equipment and diesel engine repair

Skills that set you apart

• Self-starter who works effectively with minimal supervision
• Clear, professional verbal and written communication, in person and by phone
• Structured troubleshooting: identify issues, brainstorm options, analyze, and implement the best fix
• Exceptional attention to detail
• Time management: prioritize, set goals, and build systems to deliver

Language, math, and reasoning

• Language: read and write simple correspondence; present in small groups and 1:1 settings
• Math: probability, statistics, plane/solid geometry, trigonometry; apply fractions, percentages, ratios, proportions
• Reasoning: define problems, collect data, establish facts, draw valid conclusions; interpret complex technical instructions (math/diagram) and manage abstract and concrete variables

Work environment

Shop setting with most time spent standing and walking; exposure to weather and loud noise is possible.

Reasonableaccommodationmay be made to enable individuals with disabilities to perform essential functions.

Physical requirements

Manufacturing assembly and warehouse settings; exposure to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures (no A/C).

Typical physical demands (daily)

• Concentration and detailed focus
• Sitting and standing
• Verbal communication; hearing/listening
• Vision
• Lifting and bending

Tools, systems, and platforms

• Diesel engines: Detroit Diesel, Cummins, PACCAR
• Aerial devices: Terex, Altec, Elliott, Versalift

Core proficiencies

• Construction equipment maintenance
• Heavy equipment repair
• Mechanical troubleshooting
• Diesel and heavy equipment systems
• Electrical systems and diagnostics (heavy equipment)

This description outlines the role’s primary scope and may evolve. You may be asked to perform related tasks as needed to support our customers and team.

EEO Statement

DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.