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Altcs Jobs in Phoenix, AZ (NOW HIRING)

Pathways for Life

[Bilingual]- Care Coordinator

Mesa, AZ · On-site

$19 - $25.75/hr

... DDD, ALTCS, HCBS or similar programs) * Strong communication skills with the ability build trust with caregivers, members, and their families. * Highly organized, excellent time management, and ...

VIOLET RESIDENTIAL SERVICE AGENCY L

Be Seen First

Community Outreach Coordinator - Home Care

Maricopa, AZ · On-site

$18 - $24/hr

Knowledge of AHCCCS/ALTCS and senior services * Existing community relationships and referral/business development experience * Sales techniques, time management, and strong organizational skills ...

New

CARESPOT LLC

Driver-Transportation Services

Phoenix, AZ · On-site

$19 - $22/hr

Prior experience in DDD/ALTCS transportation or DTA programming * Training or certification in Positive Behavior Supports, ARD, or sensory-motor care * Familiarity with wheelchair lifts and securing ...

Pathways for Life

[Bilingual]- Care Coordinator

Mesa, AZ · On-site

$19 - $25.75/hr

... DDD, ALTCS, HCBS or similar programs) * Strong communication skills with the ability build trust with caregivers, members, and their families. * Highly organized, excellent time management, and ...

VIOLET RESIDENTIAL SERVICE AGENCY L

Be Seen First

Community Outreach Coordinator - Home Care

Maricopa, AZ · On-site

$18 - $24/hr

Knowledge of AHCCCS/ALTCS and senior services * Existing community relationships and referral/business development experience * Sales techniques, time management, and strong organizational skills ...

New

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Altcs information

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How much do altcs jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for altcs in Phoenix, AZ is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.09 per hour, depending on experience, location, and employer.

What is an ALTCS case manager?

ALTCS case managers are professionals who help individuals enrolled in the Arizona Long Term Care System (ALTCS) receive the care and support they need. They coordinate services such as medical care, home assistance, and placement in care facilities if necessary. Case managers assess clients' needs, develop care plans, and ensure that services are delivered according to state guidelines. Their goal is to help eligible individuals maintain their health and independence for as long as possible.

What skills and qualifications are needed to thrive as an ALTCS case manager?

To thrive as an ALTCS Case Manager, you need a background in social work, nursing, or a related healthcare field, often supported by a relevant degree and state licensure. Familiarity with Medicaid guidelines, case management software, and care coordination systems is typically required. Strong organizational skills, cultural sensitivity, and effective communication are crucial for building trust with clients and collaborating with healthcare providers. These competencies ensure clients receive appropriate care and support while maintaining compliance with state and federal regulations.

What are common challenges faced by ALTCS case managers, and how can applicants prepare to overcome them?

ALTCS case managers often navigate complex regulations and work with clients who have diverse medical and social needs. Balancing a high caseload while ensuring each member receives appropriate services can be demanding. Applicants can prepare by developing strong organizational skills, learning about Medicaid long-term care guidelines, and building effective communication strategies for working with both clients and interdisciplinary teams. Familiarity with electronic health records and state documentation systems is also highly beneficial for success in this role.

What is the difference between Altcs vs Home Health Aide?

AspectAltcsHome Health Aide
Required CredentialsVaries by state, often includes certification or licensingTypically requires certification or training program completion
Work EnvironmentAssisted living facilities, home care, hospitalsPrimarily in patients' homes
Employer & Industry UsageState Medicaid programs, healthcare providersHome health agencies, private clients

Altcs and Home Health Aide roles both involve providing care to individuals, but Altcs often refers to a broader Medicaid program with various services, while Home Health Aides focus specifically on personal care in home settings. Understanding these differences helps in choosing the right career path or service option.

What are popular job titles related to Altcs jobs in Phoenix, AZ?

For Altcs jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Altcs jobs in Phoenix, AZ look for?

The top searched job categories for Altcs jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Altcs jobs?

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Altcs jobs near you
Infographic showing various Altcs job openings in Phoenix, AZ as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,775 per year, or $20.6 per hour.

Jr. Client Coordinator/AHCCCS Field Specialist

Emblem Healthcare Home Health & Hospice

Phoenix, AZ • On-site

Full-time

Re-posted 8 days ago

Job description

Position Summary
The Jr Client Coordinator/AHCCCS Field Specialist (JRCC) is a hybrid field and operational role responsible for ensuring compliance, care quality, and service continuity across Medicaid (ALTCS), Private Duty, and VA.
This role blends Field Compliance Officer responsibilities with Client Care Coordination functions, serving as the first line of visibility into client services while also supporting staffing, onboarding, assessments, and ongoing case management.
The JRCC will manage a high volume caseload, conduct required monthly client visits, perform Private Duty and VA assessments, support staffing coverage, and maintain compliance-ready documentation. This individual plays a key role in safeguarding service delivery standards, supporting agency growth, and maintaining strong relationships with clients, caregivers, and referral partners.
Core Functional Areas
Field Compliance & Monthly Visits Client Assessments (Private Duty & VA) Staffing Oversight (Private Duty & VA) Documentation, Reporting & Audit Readiness
1. Field Compliance & Monthly Client Visits
Visit Requirements
  • Conduct monthly visits for all active Medicaid (ALTCS) clients in compliance with Arizona state requirements
  • Follow structured visit rotation: Work with lead to determine when visits are due.
  • Schedule visits by geographic zones/zip codes to maximize efficiency
  • Conduct visits & assessments Tuesday-Friday

On-Site Compliance Responsibilities
  • Verify services are delivered according to the authorized plan of care
  • Evaluate:
    • Caregiver task completion and professionalism
    • Client safety, satisfaction, and unmet needs
  • Identify:
    • Service gaps
    • Environmental risks
    • Changes in client condition
  • Build meaningful client relationships and provide supportive engagement

Immediate Escalation Requirements
  • Report in real time:
    • Hospital admissions
    • Surgeries or major condition changes
    • Safety risks or service failures
  • Identify need for additional services (Home Health, Hospice, etc.) and coordinate referrals

2. Client Assessments (Private Duty & VA)
  • Conduct initial and ongoing client assessments
  • Evaluate:
    • ADLs / IADLs
    • Mobility and DME usage
    • Cognitive and communication ability
    • Hygiene, feeding, and toileting needs
    • Home safety conditions

3. Care Coordination & Case Management (Private Duty & VA )
  • Support full lifecycle management of client cases, including:
    • Assessment and staffing
    • Service plan development
    • Ongoing monitoring
  • Monitor:
    • Client condition changes
    • Caregiver performance
    • Service effectiveness
  • Advocate for clients across:
    • Community partners
    • Healthcare providers

4. Staffing & Caregiver Oversight
  • Support staffing coordination and coverage management
  • Assist with:
    • Filling open shifts
    • Matching caregivers to client needs
    • Supporting high-risk or hard-to-staff cases
  • Monitor caregiver performance in the field and provide feedback
  • Participate in:
    • Caregiver introductions
    • Reassignments when necessary
  • Step in to support coverage or urgent operational needs when required

5. Administrative & Compliance Operations
Mandatory Administrative Day
  • Monday (in-office required) for:
    • Weekly planning and scheduling
    • Client outreach and visit confirmation
    • Documentation preparation and backlog completion

Operational Support Duties
  • Upload and maintain compliance documentation (Visit notes)
  • Answer and triage incoming calls ( from your direct population)
  • Assist with internal coordination and communications
  • Support special projects and internal initiatives

Screening & Intake Responsibilities
  • Collect critical client information:
    • Mobility and equipment needs
    • Hygiene and bathing setup
    • Feeding ability
    • Communication level
    • Toileting needs
  • Evaluate staffing feasibility and case viability
  • Align new cases with caregiver availability and skill sets

6. Documentation & Compliance Management
Opeeka & Visit Documentation
For each visit:
  • Complete Home Monitoring Form
  • Update (if applicable):
    • Medication list
    • Care plan (home binder, office file, Opeeka system)
    • Skin assessment
    • Safety assessment

File & Record Management
  • Upload documents to client G-Drive
  • Follow naming conventions:
    • Year, Month and Day - Home Visit
  • Maintain audit-ready documentation across all systems

Visit Tracking
  • Provide end of day visit log to lead (KayMarie) so tracker can be updated.

7. Communication & Reporting
Real-Time Communication
  • Serve as the primary field communication link between:
    • Clients
    • Caregivers
    • SCOs
    • Operations team
  • Ensure all needs, concerns, and changes are communicated immediately

Qualifications
Education & Experience
  • High school diploma required; higher education preferred
  • Experience in:
    • Home care or healthcare operations
    • Care coordination or compliance
  • Strong knowledge of:
    • Arizona Medicaid (ALTCS)
    • AHCCCS requirements
    • Home and Community-Based Services (HCBS)

Required Skills
  • Strong organizational and multitasking ability
  • Excellent communication and interpersonal skills
  • Critical thinking and problem-solving ability
  • Ability to work independently in a field-based role
  • Strong documentation and compliance awareness

Additional Requirements
  • Valid driver's license and reliable transportation
  • Ability to travel regularly throughout service areas
  • Must be able to obtain:
    • Level One Fingerprint Clearance Card
    • AHCCCS-required credentials

Role Impact
The Junior Service Compliance Officer is a mission-critical role directly impacting:
  • Medicaid and regulatory compliance / Audit readiness and risk mitigation
  • Client safety and satisfaction
  • Staffing stability and service coverage
  • Operational efficiency and agency growth

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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