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Ally Financial Jobs in Arizona (NOW HIRING)

Servbank

Customer Ally (Bilingual Preferred)

Phoenix, AZ · On-site

$19.38 - $19.88/hr

Collects and reviews borrower's financial and hardship documents to determine best workout options biased on their unique situation. * Maintains thorough working knowledge of all loss mitigation ...

Servbank

Customer Ally (Bilingual Preferred)

Phoenix, AZ · On-site

$19.38 - $19.88/hr

Collects and reviews borrower's financial and hardship documents to determine best workout options biased on their unique situation. * Maintains thorough working knowledge of all loss mitigation ...

Pure Infusion

RCM Collection Manager

Phoenix, AZ · On-site

Required Knowledge, Skills, and Abilities • Experience with R2, Office Ally and WellnFuse systems ... Finance, Healthcare Administration, or a related field preferred. • Ability to meet U.S ...

ACES

BCBA

Phoenix, AZ · On-site

$90K - $105K/yr

ACES ABA (formerly Ally Pediatric Therapy) is not affiliated with The ACES school. Salary: $90,000 ... and financial planning assistance. * Technology Support: Receive a company-paid laptop and ...

ACES

BCBA

Phoenix, AZ · Hybrid

$90K - $105K/yr

ACES ABA (formerly Ally Pediatric Therapy) is not affiliated with The ACES school. Salary: $90,000 ... and financial planning assistance. * Technology Support: Receive a company-paid laptop and ...

ACES

BCBA

Glendale, AZ · On-site

$93K - $108K/yr

ACES ABA (formerly Ally Pediatric Therapy) is not affiliated with The ACES school. Salary: $93,000 ... and financial planning assistance. * Technology Support: Receive a company-paid laptop and ...

ACES

BCBA

Glendale, AZ · Hybrid

$93K - $108K/yr

ACES ABA (formerly Ally Pediatric Therapy) is not affiliated with The ACES school. Salary: $93,000 ... and financial planning assistance. * Technology Support: Receive a company-paid laptop and ...

ACES

BCBA

Mesa, AZ · On-site

$90K - $110K/yr

ACES ABA (formerly Ally Pediatric Therapy) is not affiliated with The ACES school. Salary: $90,000 ... and financial planning assistance. * Technology Support: Receive a company-paid laptop and ...

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All JobsAlly Financial JobsAlly Financial Jobs in Arizona

Ally Financial information

What is Ally Financial?

Ally Financial is a leading digital financial services company known primarily for its online banking, auto financing, and lending services. Founded as the financing arm of General Motors, Ally now provides a wide range of financial products including savings accounts, CDs, auto loans, home loans, and investment services. The company operates without physical branches, offering convenient and competitive financial solutions through its online platform. Ally is recognized for its customer-centric approach, competitive interest rates, and innovative digital tools.

What are the key skills and qualifications needed to thrive as a financial analyst at Ally Financial?

To thrive as a Financial Analyst at Ally Financial, you need strong analytical skills, a solid grasp of finance and accounting principles, and typically a bachelor's degree in finance, business, or a related field. Expertise in financial modeling tools, data analysis software (such as Excel and SQL), and familiarity with financial reporting systems are commonly required. Attention to detail, effective communication, and problem-solving abilities help you excel in cross-functional teams and present actionable insights. These competencies are crucial for making informed recommendations that drive business growth and strategic decision-making.

What can new employees at Ally Financial expect in terms of team collaboration and cross-departmental projects?

At Ally Financial, new hires can expect a highly collaborative work environment where teamwork and cross-departmental projects are common. Employees frequently work with colleagues from IT, risk, marketing, and customer experience teams to develop and implement innovative financial solutions. Open communication and regular meetings foster a culture of shared goals and transparency, making it important for new team members to be proactive, adaptable, and comfortable sharing ideas. This collaborative approach not only enhances project outcomes but also provides employees with broader exposure and learning opportunities across the organization.

What is the difference between Ally Financial vs Loan Officer?

AspectAlly FinancialLoan Officer
Required CredentialsHigh school diploma or equivalent; some roles may require finance or business degreesHigh school diploma; often requires mortgage or loan origination licenses
Work EnvironmentCorporate office, call centers, online platformsBank branches, mortgage offices, client meetings
Industry UsageFinancial services, banking, auto financeBanking, mortgage lending, consumer finance
Common Search/ComparisonAlly Financial vs Loan Officer

Ally Financial is a large financial institution offering various banking and auto finance services, while a Loan Officer is a professional who evaluates and approves loan applications, often working within banks like Ally. The roles overlap in finance and lending but differ in scope and responsibilities.

What are popular job titles related to Ally Financial jobs in Arizona?

For Ally Financial jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Ally Financial jobs in Arizona look for?

The top searched job categories for Ally Financial jobs in Arizona are:

Ally Financial jobs near you
Infographic showing various Ally Financial job openings in Arizona as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 87% In-person, 9% Hybrid, and 4% Remote job distribution.

Customer Ally (Bilingual Preferred)

Servbank

Phoenix, AZ • On-site

$19.38 - $19.88/hr

Full-time

Medical, PTO

Posted 6 days ago

Job description

This Mortgage Single Point of Contact SPOC role provides:
  • $19.38 + the Potential of up to $1,500 in monthly bonuses
  • Bilingual: $19.88 + the Potential of up to $1,500 in monthly bonuses
  • 3 weeks of vacation your first year
  • PLUS sick pay
  • health benefits that kick in within 30 days
  • PLUS our internal promotion provides room to GROW!
  • 5:30 a.m. - 2:00 p.m. or 8:30 a.m. - 5:00 p.m. (shift moves one hour later when Daylight Saving Time begins)

The Mortgage Single Point of Contact will have advanced skills and techniques relative to customer service, collections and loss mitigation of residential mortgage loans. Fully versed and compliant with all the state and federal regulatory collection and loss mitigation requirements. Represents the company in a professional and enthusiastic manner by providing an exceptional level of customer service, supporting the mission statement, and adhering to company core values in all functions of the job responsibilities and interaction with internal and external customers. Will be responsible for handling all stages of the account ranging from On Time Payments, Early Payment Default, Late Stage Collections as well as Loss Mitigation ranging from Retention to Liquidation.
Will perform all duties in accordance with internal policies and procedures and all state and federal regulations. It is important to understand each borrower's personal situation and make appropriate recommendations and arrangements to avoid future defaults, while educating the borrower on the process of a delinquent loan. All employees of Servbank employees are expected to provide quality customer service and maintain high ethical standards when serving our clients.
About Servbank:
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you're a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Duties and Responsibilities:
  • Proactively communicates with customers and authorized third parties to ensure, based upon facts presented at the time, understanding of all potential outcomes at each step of the process (e.g. point of entry into loss mitigation, point of denial of loss mitigation, point of workout offer, point of foreclosure sale). Respond to borrowers' questions utilizing available resources (e.g. account information, modification and/or foreclosure specialists, etc).
  • Default services policies and procedures outlined by Servbank.
  • Contacts borrowers with delinquent mortgages, using all attempts to cure the delinquent accounts using loss mitigation or other work-out options.
  • Negotiate payment arrangements, keeping our borrowers in their homes and keeping loans from advancing through the delinquency cycle.
  • Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies.
  • Maintains and documents MSP Workstations.
  • Collects and reviews borrower's financial and hardship documents to determine best workout options biased on their unique situation.
  • Maintains thorough working knowledge of all loss mitigation offerings for all investors and insurers, as well as state and federal guideline updates.
  • Ensure all verbal and written communication with the borrower and authorized third parties is in a manner that is simple to understand, empathetic to the borrowers' financial situation, professional, and represents a strong breadth of knowledge.
  • Complies with all state and federal laws.
  • Collaborates with various support departments within servicing to identify needs, propose innovative solutions and deliver results while meeting deadlines in a professional manner.
  • Answer incoming calls from homeowners whose mortgage payments are delinquent and counsel them accordingly, with an understanding that the primary focus is to bring the account current.
  • Make outbound predictive dialer calls to delinquent borrowers as scheduled.
  • Attain delinquency resolution through payment, repayment plans, loss mitigation solicitation and financial interviews as required.
  • Escalates issues timely to applicable channels.
  • Performs such other duties as may be assigned by Supervisor or other Management staff.

Requirements
  • Competent use of Collections and Loss Mitigation tools and techniques
  • 1 year of recent (within 3 years) Collections/Loss Mitigation Experience preferred
  • Excellent oral and written communication skills
  • Microsoft Office proficiency (Word processing and spreadsheets, data entry, PC input, etc.)
  • Familiarity with Investors' and PMI practices
  • Residential and consumer product knowledge
  • Loan servicing knowledge a plus (investor, escrow, payoff, cashiering, ARM, etc.)
  • Effective negotiating skills
  • Goal oriented
  • Collaborative and influential
  • Ability to multi-task in a fast-paced environment
  • Excellent organizational and time management skills
  • Predictive Dialer experience preferred.
  • Must be able to work independently
  • Knowledge of CHFA/FHA, GNMA, FNMA, FHLMC, and various other investor loss mitigation

Education
Experience in a Loss Mitigation Mortgage Servicing environment.
EEO Statement: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.'
Salary Description
$19.38-$19.88

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