Technical Trainer 1 - Electric Power GeneratorsDepartment: Human Resources (HR)
Employment Type: Full Time
Location: San Antonio
DescriptionThe Technical Trainer 1 position is responsible for developing and conducting technical training sessions on Caterpillar and Electrical Power Generators for internal and external customers.
The incumbent in this position is expected to model the following practices daily:
- Demonstrate alignment with the company's mission and core business values;
- Collaborate with key internal/external resources.
- Participate in ongoing self-development.
Essential Functions- Develops and delivers technical training programs tailored to HOLT CAT's technical training program needs consistent with individual company's short and long-term business plans.
- Develops internal employee and customer technical training opportunities using the ADDIE Process applicable to the overall and site-specific missions, including scheduling, and presenting technical training.
- Serves as technical expert specific to this incumbent's area of responsibility such as: Engines, Construction Machines, Generators, Allied Equipment, etc.
- Assesses trainees to measure progress and to evaluate effectiveness of training, reports on progress within defined training periods.
- Consults with individuals throughout the organization to gain knowledge of work situations requiring training and obtain an understanding of changes in policies, procedures, and technologies that impact training.
- Continually acquires personal training skills and learning techniques to ensure optimal retention and resources required for productive training presentation and development.
- Maintains regular and punctual attendance; ensures supervisor is informed of work schedule and if inadvertent changes should occur.
- Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
- Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
- Performs other duties assigned.
Knowledge, Skills, and Abilities- Demonstrates strong technical aptitude within assigned area of responsibility which includes, but is not limited to: Diesel Engines, Drivetrain, Emissions, A/C, and Electronic Troubleshooting.
- Experience working on and troubleshooting Construction Equipment, both Caterpillar and Non-Caterpillar.
- Strong technical aptitude and understanding of Construction Equipment, both Caterpillar and Non-Caterpillar along with associated products and equipment.
- Ability to implement the A.D.D.I.E. Process to develop, update, and maintain state-of-the-art technical training programs to support Caterpillar and associated equipment.
- Knowledge of Diagnostic tools, DMM, Computer diagnostic software (Cat ET or Cummins Insite), and Cat web-based software (SiS 2.0 and Sims).
- Excellent oral and written communication skills to include delivering formal presentations before small and large groups.
- Ability to work independently and within a diversified team in a fast-paced, high- volume environment with emphasis on accuracy and timeliness.
- Exceptional organizational, time management, and multi-tasking, planning, and influencing skills.
- Ability to work with all levels of personnel within the organization
- Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization.
- Knowledge of Microsoft Office products; Excel, Outlook, Word, etc.
- Working knowledge of project management.
RequirementsEducation and Experience:- High school diploma, required
- Five or more years of experience working on construction equipment, required.
- Two to four years technical training experience, preferred.
- Caterpillar Instructor Accreditation Program (CIAP) or equivalent, preferred
Travel: Available to travel 30% and up to 50% if needed
Physical Requirements: - This role frequently communicates with others, must be able to exchange accurate information in these situations
- This role routinely uses standard office equipment such as computers, photocopiers, printers, iPads, presentation equipment (Projectors/LED, TVs)
- This position involves significant amount of time standing, walking, kneeling, crouching, stooping, climbing, reaching
- This position involves talking, hearing, seeing, and using hands to handle, control, or feel objects, tools, or controls
- Occasionally lifts and moves materials and equipment up to 45 lbs
Work Environment: - This job is generally performed 50% in an office/classroom environment and 50% in a lab/outside environment
- Work will be conducted in maintenance environment exposed to fuels, lubricants, and coolant.
- May work in cramped spaces and awkward positions
- May be exposed to noise, heat, cold, inclement weather conditions bright or inadequate lighting, body vibration, hazardous conditions, minor burns, cuts, bites, or stings
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.