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Network & Server Support

Employment Type: Full-time, In-Person, After-hours on-call required

Location: Orrville, OH

Job Category: Information Technology

Jarrett is seeking an experienced and versatile infrastructure professional to serve as the primary point of support for all server and network systems — covering hardware, operating systems, virtualization, storage, and network infrastructure. Our server environment is built on Windows Server with virtualization managed through Microsoft Hyper-V.

The ideal candidate is a hands-on technical professional with deep knowledge across server and networking disciplines — someone who can move fluidly between troubleshooting a network switch, provisioning a new virtual machine, tuning storage performance, and planning capacity upgrades.

Key Responsibilities

• Serve as the primary resource responsible for day-to-day administration, support, and maintenance of all server and network infrastructure.
• Manage and maintain Windows Server environments, including physical and virtual machines hosted in Microsoft Hyper-V.
• Support all Hyper-V virtualization operations — VM provisioning, live migration, clustering, snapshots, replication, and resource optimization.
• Administer and optimize enterprise storage arrays, including capacity planning, LUN management, performance tuning, and troubleshooting.
• Design, configure, and maintain network infrastructure including switches, routers, firewalls, and VLANs across LAN/WAN environments.
• Plan and execute server upgrades, hardware refreshes, OS updates, and patching cycles with minimal disruption to operations.
• Monitor infrastructure health using appropriate tools and respond proactively to alerts, performance degradation, and capacity thresholds.
• Develop, maintain, and regularly test backup and disaster recovery procedures for all critical systems and data.
• Troubleshoot and resolve server, network, and storage incidents; document root cause analysis and corrective actions.
• Maintain thorough and up-to-date documentation of infrastructure configurations, network topology, and change history.
• Evaluate and recommend hardware, software, and infrastructure improvements to support organizational growth and reliability goals.
• Coordinate with vendors and third-party service providers for hardware procurement, support contracts, and technical escalations.
• Enforce infrastructure security through patch management, access controls, and adherence to security policies.
• Provide after-hours support for critical incidents and scheduled maintenance windows as required.

Required Qualifications

Server & Virtualization

• Advanced Windows Server administration (2016/2019/2022)
• Expert-level proficiency with Microsoft Hyper-V, including clustering, live migration, and replication
• Experience with Windows Server Failover Clustering (WSFC)
• Active Directory, DNS, DHCP, and Group Policy administration
• Physical server hardware management and troubleshooting (Dell, HPE, or similar)

Storage

• Hands-on expertise with enterprise storage arrays (SAN/NAS)
• Experience with iSCSI, Fibre Channel, or SMB/NFS protocols
• LUN provisioning, RAID configuration, and storage performance analysis
• Capacity planning and lifecycle management for storage systems
• Familiarity with major storage vendors (Dell EMC, NetApp, HPE, or similar)

Networking

• Strong command of TCP/IP, routing protocols, and switching fundamentals
• Configuration and management of enterprise switches, routers, and firewalls
• VLAN design, inter-VLAN routing, and network segmentation
• VPN configuration and remote access solutions
• Network monitoring, traffic analysis, and troubleshooting (SNMP, Wireshark, etc.)

General

• 3+ years in a server and network administration or infrastructure support role
• Strong troubleshooting skills across hardware, OS, networking, and storage layers
• Experience with enterprise backup solutions and disaster recovery planning
• Willingness and availability to provide after-hours on-call support
• Clear written and verbal communication; strong documentation habits

Preferred Qualifications

• Microsoft certifications (MCSA, MCSE, or Azure equivalent)
• Networking certifications (CompTIA Network+, CCNA, or equivalent)
• Experience with PowerShell scripting for infrastructure automation
• Familiarity with System Center Virtual Machine Manager (SCVMM)
• Exposure to Azure Hybrid or Azure Stack HCI environments
• Experience with ITSM platforms and structured change management processes

Work Environment

To learn more about Jarrett, check us out at www.gojarrett.com!

Jarrett is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.