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Alight Solutions Jobs (NOW HIRING)

Alight

Client Manager I

Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Alight

Client Manager I

Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Alight Solutions

Learn and apply Alight solution knowledge and delivery basics to connect client needs to the right capabilities and next steps. Requirements * 3-5 years of experience in account management, client ...

Alight Solutions

$15.50 - $20/hr

Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Alight Solutions

$18.50 - $23.75/hr

Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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How much do alight solutions jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for alight solutions in the United States is $56.68, according to ZipRecruiter salary data. Most workers in this role earn between $43.51 and $67.31 per hour, depending on experience, location, and employer.

How much does Alight pay?

Alight Solutions offers a range of positions with salaries varying based on role, experience, and location. Entry-level roles such as customer service representatives typically start around $15 to $20 per hour, while more specialized or senior positions can pay significantly higher. Compensation may also include benefits and bonuses depending on the position and employment terms.

What is Alight Solutions and what does the company do?

Alight Solutions is a leading provider of integrated digital human capital and business solutions. The company specializes in benefits administration, payroll, cloud-based HR, and health solutions for organizations of various sizes. Alight helps businesses manage their workforce needs more efficiently by leveraging technology, analytics, and expert services. Their offerings are designed to improve employee experiences, drive better organizational outcomes, and streamline complex HR and financial processes.

What exactly do Alight Solutions do?

Alight Solutions is a company that provides human resources and benefits administration services, including payroll, health benefits, and employee experience management. Employees in related roles may work with HR systems, data analysis, and client support to deliver these services efficiently.

What is the difference between Alight Solutions vs Payroll Specialist?

FeatureAlight SolutionsPayroll Specialist
Primary RoleProvides HR, benefits, and payroll outsourcing services for organizationsProcesses employee payroll, ensures compliance, and maintains payroll records
Work EnvironmentCorporate, client-facing, often in consulting or outsourcing firmsIn-house HR or payroll department, or external payroll service providers
Required CredentialsVaries; often degrees in HR, Business, or related fields; certifications like CPP or PHR beneficialHigh school diploma or equivalent; some roles prefer certifications like CPP or payroll-specific training

Alight Solutions focuses on delivering comprehensive HR and payroll outsourcing services to organizations, often involving client consultation and technology solutions. Payroll Specialists primarily handle payroll processing within organizations or payroll service companies, focusing on accurate wage calculation and compliance. While both roles require knowledge of payroll procedures, Alight Solutions offers broader HR services, whereas Payroll Specialists concentrate on payroll execution.

Is Alight a legitimate company?

Alight Solutions is a well-established human resources and benefits administration company that provides services to many large organizations. It is a legitimate business with a significant presence in the industry, and many job roles involve working with HR software and client management systems.

What can I expect from the onboarding and training process at Alight Solutions?

At Alight Solutions, new hires typically participate in a structured onboarding program that introduces company culture, values, and operational procedures. Depending on your role—whether in technology, HR, payroll, or client services—you will receive specialized training to familiarize you with proprietary systems and client-specific processes. Support from team leads and mentors is common, and ongoing learning opportunities are encouraged to help employees adapt and grow within the company. The collaborative environment ensures that new team members quickly become integrated and can contribute effectively.

Is Alight Solutions a good company to work for?

Alight Solutions is a global provider of HR and benefits administration services, offering roles in customer service, payroll, and technology. Employee reviews indicate mixed experiences, with some citing good benefits and growth opportunities, while others mention workload and management concerns. As with any company, individual experiences vary based on role, location, and team dynamics.

What are the key skills and qualifications needed to thrive as an employee at Alight Solutions, and why are they important?

To thrive at Alight Solutions, you typically need expertise in HR, benefits administration, client management, and data analysis, often supported by a bachelor's degree in a relevant field. Familiarity with HRIS platforms, payroll systems, and tools like Workday or SAP, as well as relevant certifications (e.g., SHRM or PMP), is highly valuable. Strong interpersonal skills, problem-solving ability, and adaptability set top performers apart in client-facing and collaborative roles. These skills and qualifications are crucial for delivering efficient, client-focused solutions in a dynamic HR services environment.
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Alight Solutions jobs near you
Infographic showing various Alight Solutions job openings in the United States as of July 2026, with employment types broken down into 15% Locum Tenens, 9% Internship, 28% As Needed, 22% Temporary, and 26% Nights. Highlights an 76% Physical, 11% Hybrid, and 13% Remote job distribution, with an average salary of $117,888 per year, or $56.7 per hour.
Client Manager-Alight Leave Solutions- Virgina

Client Manager-Alight Leave Solutions- Virgina

Alight Solutions

Virginia, IL • Remote

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Alight Solutions rating

7.7

Company rating: 7.7 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

79th of 207 rated it services

Job description

Are you a fast learner who is fascinated by client interactions?

Do you have advanced experience in leave management and live in Virginia?

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People- be empathetic and help create a place where everyone belongs.

Grow with purpose-Be inspired by our higher callingofimproving lives.

Be Alight-act with integrity, be real and empower others.

It'swhywe'reso driven to connect passion with purpose.Alight helps clients gaina benefitsadvantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absencemanagementand navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more atcareers.alight.com.

About the Role

The Client Manager is recognized as a subject matter expert within Alight for Leave Solutions, the Account Manager, Leave Client Operations. Is the primary point of contact for all assigned Leave Solutions Clients. This role is customer facing and is directly accountable for the day-to-day operational support and management of the client relationship.

Responsibilities

  • Leveraging deep Absence and Disability domain expertise to resolve complex claim issues including escalations and client inquiries.

  • Developing and maintaining expertise in all Alight products and services and can convey value of the One Alight service model to clients. Instilling customer confidence and deepening brand strength through comprehensive domain knowledge.

  • Demonstrating comprehensive solution expertise and consulting with clients on how to best leverage Alight's solutions to achieve desired business outcomes.

  • Absorbing and substantively supporting our technology and service solutions, including relevant industry trends, practices and risks.

  • Providing technical expertise to support internal and client delivery needs such as pre/post-production testing, SSRs/CROs, and defect management.

  • Providing timely, proactive status updates to internal and external stakeholders with a high degree of consistency and accuracy.

  • Managing client escalations to accelerate issue resolution and mitigate retention risk. Collaborating with cross-functional internal teams and external key stakeholders as appropriate to identify themes and trends in Service Delivery/Claims.

  • Adapting to changing conditions and proactively learning and applying new skills, methods, and behaviors. Shifting quickly to meet client/business demands while displaying confidence, engagement, and leadership.

  • Acting as a change agent; Seeking out and trying new ideas for continuous improvement.

  • Organizing, hosting, attending and/or contributing to cross departmental and client/broker meetings as needed. Traveling to attend internal meetings, client meetings, and industry conferences/meetings as needed.

Requirements

  • Have at least 3 years of direct Client/Broker Relationship management experience or advanced education equivalent.

  • Must reside in the state of Virginia.

  • Possess deep operational, relationship building, and issue resolution skills.

  • Demonstrate understanding of contracts, pricing and financial models.

  • Have experience identifying and anticipating risk and implementing effective risk mitigation plans.

  • Have ability to identify expansion opportunities.

  • Demonstrate industry experience in HR services / outsourcing, Business Management, Disability / absence, and/or Healthcare.

  • Be able to travel 20-25% and reside in the state of Virginia.

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you canbeyour best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs"5 yearsin a row.

Benefits

We offer programs and plans for a healthy mind, body,walletand life becauseit'simportantour benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuingeducationand training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you bemadean offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitmentto Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities areprovidedreasonable accommodations for the hiring process.If reasonable accommodation is needed, please contactalightcareers@alight.com.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabledveteransand other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities andsincerely heldreligious beliefs,practicesand observances, unless doing so would result in undue hardship. Applicants for employment may requesta reasonableaccommodation/modification by contactingtheir recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

55,000.00 USD

Maximum :

70,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight


DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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