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Alarm Monitoring Jobs in Springfield, MO (NOW HIRING)

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Alarm Monitoring information

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How much do alarm monitoring jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for alarm monitoring in Springfield, MO is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Alarm Monitoring vs Security Guard?

AspectAlarm MonitoringSecurity Guard
CredentialsTypically requires monitoring certifications, security licensesSecurity guard license, sometimes additional training
Work EnvironmentControl rooms, remote monitoring centersOn-site at client locations, patrols
Employer & IndustrySecurity companies, alarm service providersSecurity firms, private security services
Primary RoleMonitor alarms, respond to alerts remotelyPatrol, observe, prevent security incidents

Alarm Monitoring involves remotely overseeing security systems and responding to alerts, while Security Guards are on-site personnel who physically patrol and observe to prevent incidents. Both roles are essential in security but differ in work environment and responsibilities.

What are some common challenges faced by professionals working in alarm monitoring centers?

Alarm monitoring professionals often face challenges such as managing high-stress situations, responding quickly and accurately to multiple simultaneous alarms, and maintaining focus during long or overnight shifts. The role requires excellent attention to detail and strong communication skills, as team members must coordinate closely with emergency responders and clients. Adapting to evolving security technologies and staying updated on protocols is also essential for success in this dynamic environment.

What is alarm monitoring?

Alarm monitoring is a security service where signals from alarm systems, such as burglar or fire alarms, are transmitted to a central monitoring station. At this station, trained professionals respond to alerts by quickly assessing the situation and contacting the appropriate emergency services if necessary. This service provides round-the-clock surveillance and peace of mind by ensuring that any potential security breaches or emergencies are addressed promptly. Alarm monitoring can be used for homes, businesses, and other properties to enhance safety and protection.

What are the key skills and qualifications needed to thrive as an Alarm Monitoring Specialist, and why are they important?

To thrive as an Alarm Monitoring Specialist, you need strong attention to detail, the ability to quickly assess emergency situations, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, security system panels, and communication tools like two-way radios is often required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure timely and accurate responses to alarms, safeguarding property and lives in emergency situations.
What are popular job titles related to Alarm Monitoring jobs in Springfield, MO? For Alarm Monitoring jobs in Springfield, MO, the most frequently searched job titles are:
What cities near Springfield, MO are hiring for Alarm Monitoring jobs? Cities near Springfield, MO with the most Alarm Monitoring job openings:
Alarm Monitoring jobs near you
Infographic showing various Alarm Monitoring job openings in Springfield, MO as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $42,025 per year, or $20.2 per hour.

2nd & 3rd Shift Dispatcher/Alarm (Signing Bonus Included)

Federal Protection Inc

Springfield, MO • On-site

$36K - $42K/yr

Full-time

Re-posted 11 hours ago

Job description

Federal RESPONSE CENTER, INC.®

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192

Alarm Operator (Customer Service and Security Alarm Dispatcher)

SUMMARY DESCRIPTION:

  • Under general direction of Response Center Manager, responsible for monitoring security and life safety alarm systems, dispatching law enforcement/first responders, and coordinating service requests from customers
  • Currently seeking candidates for 2nd shift (11:00 am- 9:00 pm 3rd shift (9:00 pm- 7:00 am)
  • Rotating schedule including some weekends (4 to 5 days on / 3 to 4 days off)
  • Opportunity for advancement & specialization
  • Multi-Tier training program provides essential employee-development and offers additional compensation upon graduation of each tier
  • Shift Differential for 2nd and 3rd shift
  • This is a fast paced position that is challenging but rewarding. As an alarm monitoring agent you will work on a team to help protect our customers, their families, and their businesses.
  • $1,500 Signing Bonus Included

JOB REQUIREMENTS:

Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:

1. High School Diploma or GED.

2. Monitoring/Dispatching experience preferred.

KNOWLEDGE:

Customer Service, Multi-line phones, life-safety

Microsoft Office; primarily Outlook, Microsoft Excel and Word.

SKILLS:

Excellent customer service skills with co-workers and customers by telephone. Computer based dispatching and service call scheduling helpful but not required. Good documentation and data entry skills. Accurate typing and 10-key skills. Must be detail oriented and very organized with superior telephone, written & verbal communication, and interpersonal skills. Must have confidence to work independently, but responsive to team environment.

ABILITY:

Multi task ability and stress tolerance. Must be able to effectively communicate and articulate with technicians and customers professionally. Must be able to problem solve, be a quick thinker and resourceful. Strong phone presence, with the ability to speak clearly and project voice. Must have the physical ability to bend down to get into file and to lift up to 50 lbs.

FLSA STATUS:

Non-Exempt


Work Remotely

  • No

Job Type: Full-time