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Alarm Monitoring Jobs in Texas (NOW HIRING)

GardaWorld

Overnight Alarm Monitor

Addison, TX · On-site

$20/hr

Proficiency in video monitoring software, Microsoft Office, and Google Maps is essential. This ... Monitor camera alarms for assigned sites/stations and act accordingly based on the events and ...

Global Axiom

Video Monitoring Agent

Houston, TX

The Video Monitoring Agent is responsible for providing security and loss prevention services for Global Axiom's clients through the utilization of live remote audio, video, and alarm monitoring ...

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Alarm Monitoring information

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$9

$20

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How much do alarm monitoring jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for alarm monitoring in Texas is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Alarm Monitoring vs Security Guard?

AspectAlarm MonitoringSecurity Guard
CredentialsTypically requires monitoring certifications, security licensesSecurity guard license, sometimes additional training
Work EnvironmentControl rooms, remote monitoring centersOn-site at client locations, patrols
Employer & IndustrySecurity companies, alarm service providersSecurity firms, private security services
Primary RoleMonitor alarms, respond to alerts remotelyPatrol, observe, prevent security incidents

Alarm Monitoring involves remotely overseeing security systems and responding to alerts, while Security Guards are on-site personnel who physically patrol and observe to prevent incidents. Both roles are essential in security but differ in work environment and responsibilities.

What are some common challenges faced by professionals working in alarm monitoring centers?

Alarm monitoring professionals often face challenges such as managing high-stress situations, responding quickly and accurately to multiple simultaneous alarms, and maintaining focus during long or overnight shifts. The role requires excellent attention to detail and strong communication skills, as team members must coordinate closely with emergency responders and clients. Adapting to evolving security technologies and staying updated on protocols is also essential for success in this dynamic environment.

What is alarm monitoring?

Alarm monitoring is a security service where signals from alarm systems, such as burglar or fire alarms, are transmitted to a central monitoring station. At this station, trained professionals respond to alerts by quickly assessing the situation and contacting the appropriate emergency services if necessary. This service provides round-the-clock surveillance and peace of mind by ensuring that any potential security breaches or emergencies are addressed promptly. Alarm monitoring can be used for homes, businesses, and other properties to enhance safety and protection.

What are the key skills and qualifications needed to thrive as an alarm monitoring specialist, and why are they important?

To thrive as an Alarm Monitoring Specialist, you need strong attention to detail, the ability to quickly assess emergency situations, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, security system panels, and communication tools like two-way radios is often required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure timely and accurate responses to alarms, safeguarding property and lives in emergency situations.
What are the most commonly searched types of Alarm Monitoring jobs in Texas? The most popular types of Alarm Monitoring jobs in Texas are:
What are popular job titles related to Alarm Monitoring jobs in Texas? For Alarm Monitoring jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Alarm Monitoring jobs in Texas look for? The top searched job categories for Alarm Monitoring jobs in Texas are:
What cities in Texas are hiring for Alarm Monitoring jobs? Cities in Texas with the most Alarm Monitoring job openings:
Alarm Monitoring jobs near you
Infographic showing various Alarm Monitoring job openings in Texas as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,043 per year, or $20.7 per hour.

Alarm Monitoring Agent

Advanced Protection Industries Inc

Irving, TX • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Description:

Job Title: Alarm Monitoring Agent

Job Location: Irving, TX - In office

Job Type: Full-Time; Nonexempt

Shift Time: 9:00 pm - 5:30 am with Monday and Tuesday off

Pay Rate: $18.00


Since 2001, National Monitoring Center has been an industry leading third party Alarm System monitoring company, and a member of the Netwatch Group. Each member of the Netwatch Group aims to bring a sense of safety to all our customers across the globe.


Further details regarding our organization can be found at www.NMCcentral.com

To review our Privacy Policy, please follow this link: https://netwatchglobal.ai/privacy-policy/


Would you describe yourself as:

  • Precise
  • Having a Strong Follow Through
  • Open Minded
  • Enthusiastic to Learn
  • Problem Solver
  • Meticulous
  • Honest
  • Determined

If this specifically describes you, please continue reading the job description!


Job Description

Alarm room operators are expected to process alarm signals for clients through outbound telephone calls as well as handle inbound calls from clients regarding alarm signals and other functions regarding their accounts. Alarm signals include burglary, hold-up, medical, fire alarms, and a variety of status-based trouble, supervisory, or maintenance signals. Interactions will include conversations with customers, dispatching agencies such as police and fire departments, and relaying information to individual alarm companies.


National Monitoring Center trains their Alarm Room Operators as part of the on-boarding process. Training is fully paid for by the Company and is conducted as part of the employees’ regular work-shift.


The Alarm Room Operator position is classified as nonexempt, and any hours worked greater than 40 will be paid in accordance with applicable state regulations. Our employees are paid on a weekly basis.


This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.

Requirements:

Responsibilities and Duties

  • This position requires strong verbal communication and customer service skills.
  • This is a computer-based position with communication happening by telephone only.
  • There are no sales and no call quotas to meet with this position.
  • The requirements are to deliver exceptional customer service and maintain quality and accuracy while processing alarms

The position also requires candidates to have, or be able to perform, the following:

  • Clear consistent speech in English
  • Positive phone presence
  • Strong attention to detail
  • Proficient use of a computer for typing, reading, and interpreting documents and information
  • Basic mental math for converting various time zones
  • Ability to work in-office; be punctual and arrive at work on time
  • Ability to remain focused and awake while working
  • Ability to work at a desk for extended periods of time (sitting or standing)
  • Ability to work holidays and weekends when a weekend or holiday falls on scheduled work-shift

Qualifications and Skills

  • High school diploma or equivalent is necessary
  • This is an entry level position, with no previous experience required, however, one year of customer service experience is preferred.
  • Must be able to obtain licensing through BSIS/TOPS

Training:

Paid training for this position will be provided to all new hires via a 6-week new hire training program. The training class is planned to start July 20th and will be Monday- Friday from 7:00 am to 3:30 pm. The training schedule requires full attendance.


Shifts: 9:00 pm to 5:30 am with Monday and Tuesday off


Company Benefits

  • 401k
  • Medical
  • Dental
  • Vision coverage
  • PTO
  • Weekly pay
  • Direct Deposit
  • And more

As a dynamic organization, business needs and priorities change from time-to-time. As a result, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.


It is the policy of the Netwatch Group to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.


Employment-at-Will: Employment at Netwatch Group is at-will and for no specific duration. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

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