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Airport Ticketing Jobs in Indiana (NOW HIRING)

Unifi

Airport Customer Service Agent - SBN

South Bend, IN · On-site

$15.76/hr

Airport Customer Service Agent - SBN Entity: Unifi Aviation, LLC State: Indiana City: South Bend ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

Airport Customer Service Agent PT Unifi has decades of experience in the aviation services industry ... Handle all aspects of ticketing and check-in by operating a computerized system. This includes ...

Unifi

Airport Passenger Service Agent- FWA

Fort Wayne, IN · On-site

$14.75 - $18.75/hr

General information Job Title Airport Passenger Service Agent- FWA Date Thursday, August 6, 2026 ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

General information Job Title Airport Customer Service Agent PT - EVV Date Monday, August 10, 2026 ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Peraton

Customer Technical Specialist

Indianapolis, IN · On-site

... airports across the U.S. The primary duties are to provide IT related operational and project ... Log and manage updates through a ticketing system, maintaining accurate asset and configuration ...

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Airport Ticketing information

See Indiana salary details

$12

$18

$26

How much do airport ticketing jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for airport ticketing in Indiana is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.90 per hour, depending on experience, location, and employer.

What is airport ticketing?

Airport ticketing refers to the process of selling and issuing flight tickets to passengers at the airport. Ticketing agents assist travelers with booking flights, making changes to existing reservations, checking in passengers, issuing boarding passes, and handling luggage tags. They also provide information about flight schedules, fares, and travel policies, ensuring a smooth travel experience. This role is crucial for customer service and efficient airport operations.

What are the key skills and qualifications needed to thrive as an airport ticketing agent?

To thrive as an Airport Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus) and proficiency in using ticketing software are commonly required. Excellent communication, problem-solving abilities, and patience help agents handle customer inquiries and navigate unexpected situations. These skills are essential for ensuring efficient passenger processing, positive customer experiences, and smooth airport operations.

What are some common challenges faced in an airport ticketing role, and how can I best prepare for them?

Airport ticketing agents often encounter challenges such as managing high volumes of passengers during peak travel times, addressing last-minute changes or disruptions, and handling difficult customer situations with professionalism. Being adaptable, detail-oriented, and having strong communication skills are essential for success in this fast-paced environment. Familiarizing yourself with airline reservation systems and company policies can help you feel more confident and prepared to handle these challenges effectively.

What is the difference between Airport Ticketing vs Airline Customer Service Agent?

AspectAirport TicketingAirline Customer Service Agent
CredentialsHigh school diploma, certification in ticketing systemsHigh school diploma, customer service training
Work EnvironmentTicket counters, airport terminalsGate areas, check-in counters, airport terminals
Employer & IndustryAirlines, travel agenciesAirlines, airport operators
Primary ResponsibilitiesIssuing tickets, managing reservationsAssisting passengers, boarding process

While both roles involve working at airports and assisting travelers, Airport Ticketing focuses on issuing tickets and managing reservations, whereas Airline Customer Service Agents provide broader passenger assistance, including check-in and boarding support.

How do I become an airport ticketing agent?

To become an airport ticketing agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and proficiency with airline reservation systems and good communication skills are important. Some positions may require certification or knowledge of airline policies and procedures.

How much does an airport ticketing agent make?

An airport ticketing agent typically earns between $12 and $20 per hour, with the average salary around $30,000 to $40,000 annually. Salaries can vary based on experience, location, and the employer, and the role often requires customer service skills and familiarity with airline reservation systems.

What are the most commonly searched types of Airport Ticketing jobs in Indiana?

The most popular types of Airport Ticketing jobs in Indiana are:

What are popular job titles related to Airport Ticketing jobs in Indiana?

For Airport Ticketing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Airport Ticketing jobs in Indiana look for?

The top searched job categories for Airport Ticketing jobs in Indiana are:

What cities in Indiana are hiring for Airport Ticketing jobs?

Cities in Indiana with the most Airport Ticketing job openings:

Airport Ticketing jobs near you
Infographic showing various Airport Ticketing job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $39,000 per year, or $18.8 per hour.

Airport Customer Service Agent - SBN

Unifi

South Bend, IN • On-site

$15.76/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Airport Customer Service Agent - SBN

Job Title: Airport Customer Service Agent - SBN

Entity: Unifi Aviation, LLC

State: Indiana

City: South Bend

Base Pay Rate: $15.76

Full/Part Time: Part Time

Exempt or Non-Exempt: Non-Exempt

Shift: A.M. shift, P.M. shift

Part Time Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Shift Start Time: A.M. shift, P.M. shift

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary:

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (could change it specific to the state e.g. CA)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.
Job Duties:
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
Qualifications:
  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements:
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
Working Conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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