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Airport Ramp Agent Jobs in Rochester, NY (NOW HIRING)

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How much do airport ramp agent jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for airport ramp agent in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.03 per hour, depending on experience, location, and employer.

Is it hard to get hired as a ramp agent?

Getting hired as a ramp agent can be competitive, as many airports and airlines seek candidates with physical stamina, attention to safety procedures, and good communication skills. Prior experience or certifications such as OSHA training can improve chances, but many employers also consider entry-level applicants willing to learn. The hiring process often involves background checks and physical assessments.

What does a ramp agent do at the airport?

A ramp agent is responsible for loading and unloading luggage, cargo, and equipment from aircraft, guiding planes on the tarmac, and performing safety inspections. They work in a fast-paced environment and often operate equipment such as baggage carts and aircraft tugs, requiring good communication and safety awareness.

What are the key skills and qualifications needed to thrive in the Airport Ramp Agent position, and why are they important?

To thrive as an Airport Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with handheld scanners, radio communication devices, and safety certification courses such as OSHA or airport-specific training is common. Strong teamwork, effective communication, and a commitment to safety help individuals excel in this environment. These skills ensure efficient handling of aircraft, luggage, and cargo while maintaining safety and operational standards on the ramp.

What is an Airport Ramp Agent job?

An Airport Ramp Agent is responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of aircraft on the ground. They work in all weather conditions and must follow strict safety protocols to prevent accidents. Ramp Agents also operate various ground support equipment, such as conveyor belts, tugs, and de-icing machines. This role requires physical stamina, teamwork, and attention to detail to ensure smooth airport operations.

What are some typical challenges Airport Ramp Agents face in their day-to-day work?

Airport Ramp Agents often work outdoors in various weather conditions and need to quickly adapt to flight schedule changes. The job requires lifting heavy baggage, operating specialized equipment, and following strict safety protocols in a fast-paced environment. Team members rely on each other to complete tasks efficiently and communicate clearly, especially during busy travel periods. Adjusting to early morning, night, or rotating shifts is also common, which can be challenging but is essential for keeping airport operations running smoothly.

Is ramp agent a good paying job?

A ramp agent's salary varies by location and employer but generally offers an hourly wage that is close to minimum wage or slightly above, with some positions providing additional benefits. While it may not be considered highly lucrative, it can serve as an entry-level role in the aviation industry with opportunities for overtime and advancement.

What qualifications do I need for a ramp agent?

To become a ramp agent, candidates typically need a high school diploma or equivalent and must pass a background check and drug screening. Physical stamina, the ability to lift heavy objects, and good communication skills are important, and some employers may require certification in safety procedures or equipment operation.
What are the most commonly searched types of Airport Ramp Agent jobs in Rochester, NY? The most popular types of Airport Ramp Agent jobs in Rochester, NY are:
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Airport Ramp Agent jobs near you
Customer Service Agent - Breeze

Customer Service Agent - Breeze

Avflight Corporation

Rochester, NY • On-site

$16/hr

Part-time

Posted 3 days ago

Avflight rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

51st of 54 rated aviation services

Job description

General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.
Duties:
  • Provide efficient, friendly service to all of our customers.
  • Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
  • Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
  • Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
  • Perform the loading and unloading of cargo on and off aircraft
  • Transport cargo between terminals and aircraft
  • Physical handling of freight and company material
  • Marshalling aircraft and equipment
  • Operate ground equipment, including tugs and belt loaders
  • Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
  • Use safety related equipment and provide de-icing service to the aircraft when needed
  • Perform other duties as assigned

Qualifications:
  • Must be 18 years or older
  • High School diploma or GED equivalent
  • Must pass pre-employment security clearance
  • Must have authorization to work in the U.S.
  • Must have valid Driver's license
  • Excellent communication skills
  • Ability to push/pull/lift 50 lbs. for extended periods of time
  • Ability to read and write English; bilingual skills a plus
  • Ability to work efficiently under time constraints
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment

Competency/Behavioral Requirements:
  • Be pleasant with others on the job and display a good-natured, cooperative attitude
  • Be reliable, responsible, and dependable, and fulfill obligations
  • Strong attention to detail
  • Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
  • Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
  • Willingness to take on responsibilities and challenges
  • Be sensitive to others' needs and feelings and be understanding and helpful on the job

Physical Demands :
Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

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