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Airport Ramp Agent Jobs in Decatur, GA (NOW HIRING)

Alliance Ground International

Baggage Service Agent

Atlanta, GA · On-site

$15 - $18.25/hr

... airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1 ... Collaborate with ramp service personnel to ensure the efficient delivery of baggage and the ...

New

Menzies Aviation

Aircraft Tow Lead

Atlanta, GA · On-site

Successful completion of AMA License from ATL Airport * Successful completion of Frontier Brake Riding Program * Must have suitable experience working as a Ramp Agent Lead. * Well organized with ...

Menzies Aviation Limited

Aircraft Tow Lead

Atlanta, GA · On-site

$60 - $80/hr

Successful completion of AMA License from ATL Airport * Successful completion of Frontier Brake Riding Program * Must have suitable experience working as a Ramp Agent Lead. * Well organized with ...

Menzies Aviation

Aircraft Tow Lead

Atlanta, GA · On-site

Successful completion of AMA License from ATL Airport * Successful completion of Frontier Brake Riding Program * Must have suitable experience working as a Ramp Agent Lead. * Well organized with ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$15 - $18.25/hr

Baggage Service Agent Menzies Aviation is seeking a full-time diligent Baggage Service Agent to ... Working knowledge of airport safety procedures * Ability to work shifts including nights, holidays ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by ... S. Customs Seal for access to CBP security areas. • Working knowledge of airport safety ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by ... S. Customs Seal for access to CBP security areas. • Working knowledge of airport safety ...

Unifi

Wheelchair Agent (Full-Time)

Atlanta, GA · On-site

$13.50 - $17.25/hr

General information Job Title Wheelchair Agent (Full-Time) Date Thursday, September 3, 2026 Entity ... Must complete ramp and SIDA training to obtain airport authority identification security. * Must be ...

Unifi

Janitorial Agent (Full-Time)

Atlanta, GA · On-site

$13.50 - $16.25/hr

General information Job Title Janitorial Agent (Full-Time) Date Friday, September 4, 2026 Entity ... Must complete ramp and SIDA training to obtain airport authority identification security.

Maximus Global Services

Supervisor

Atlanta, GA · On-site

$28/hr

Passenger Service Agent Join our team at Maximus Global Services! Maximus Global Services (MGS ... Work Environment This job operates in a professional airport environment. The use of a company ...

Ag

Lead AI Solutions Systems Engineer

Atlanta, GA

Support the technical maturity ramp-up of the team, raising the engineering and algorithmic ... Experience in agent coding, or in framing and supporting an assistant / agent coding practice.

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Airport Ramp Agent information

See Decatur, GA salary details

$9

$16

$20

How much do airport ramp agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for airport ramp agent in Decatur, GA is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.84 per hour, depending on experience, location, and employer.

What is an airport ramp agent?

An Airport Ramp Agent is responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of aircraft on the ground. They work in all weather conditions and must follow strict safety protocols to prevent accidents. Ramp Agents also operate various ground support equipment, such as conveyor belts, tugs, and de-icing machines. This role requires physical stamina, teamwork, and attention to detail to ensure smooth airport operations.

What skills and qualifications are needed to be an airport ramp agent?

To thrive as an Airport Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with handheld scanners, radio communication devices, and safety certification courses such as OSHA or airport-specific training is common. Strong teamwork, effective communication, and a commitment to safety help individuals excel in this environment. These skills ensure efficient handling of aircraft, luggage, and cargo while maintaining safety and operational standards on the ramp.

What challenges do airport ramp agents face in their day-to-day work?

Airport Ramp Agents often work outdoors in various weather conditions and need to quickly adapt to flight schedule changes. The job requires lifting heavy baggage, operating specialized equipment, and following strict safety protocols in a fast-paced environment. Team members rely on each other to complete tasks efficiently and communicate clearly, especially during busy travel periods. Adjusting to early morning, night, or rotating shifts is also common, which can be challenging but is essential for keeping airport operations running smoothly.

How do you become an airport ramp agent?

To become an airport ramp agent, candidates typically need a high school diploma or equivalent and must pass a background check and drug screening. Prior experience with manual labor or operating equipment like forklifts can be helpful, and some employers require or prefer certification in safety or equipment operation. Training is usually provided on the job to learn specific procedures and safety protocols.

Is an airport ramp agent a good paying job?

Airport ramp agents typically earn an hourly wage that is around the national average for entry-level transportation jobs, with pay often increasing with experience and certifications. While not among the highest-paying roles, it can offer steady employment and opportunities for overtime, especially during peak travel seasons.

Is it hard to get an airport ramp agent job?

Landing an airport ramp agent position can be competitive, as many applicants seek these roles. Employers often look for physical stamina, attention to safety procedures, and the ability to work flexible hours, which can influence the difficulty of obtaining the job.

What are popular job titles related to Airport Ramp Agent jobs in Decatur, GA?

For Airport Ramp Agent jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Airport Ramp Agent jobs in Decatur, GA look for?

The top searched job categories for Airport Ramp Agent jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Airport Ramp Agent jobs?

Cities near Decatur, GA with the most Airport Ramp Agent job openings:

Airport Ramp Agent jobs near you
Infographic showing various Airport Ramp Agent job openings in Decatur, GA as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $33,926 per year, or $16.3 per hour.

Baggage Service Agent

Alliance Ground International

Atlanta, GA • On-site

$15 - $18.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Alliance Ground International rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

63rd of 68 rated aviation services

Job description

Job Description:
From check-in and bag drops, to boarding gates and arrivals, as a Baggage Service Agent, you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Baggage Service Agents do. This is a customer-facing role with a goal of providing first-class customer service to each traveler we encounter. If you are friendly, focusing on outstanding customer service, then let your career take off with AGI as a Baggage Service Agent!
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job Responsibilities:
  • Greet arriving passengers in the baggage claim area with a warm and welcoming demeanor. Provide them with relevant information and instructions regarding the baggage claim process, including where to pick up their luggage.
  • Keep a close eye on the delivery of baggage to the claim area. Ensure that the baggage is delivered efficiently and in a timely manner. Address any irregularities that may arise during this process.
  • Create and maintain baggage tracing files for lost, damaged, or pilfered baggage. This involves recording essential details related to each case and ensuring that the information is accurate and complete.
  • Maintain regular contact with passengers who have filed baggage tracing claims. Keep them informed of the status of their cases until the issue is resolved and the file is closed.
  • Investigate the circumstances surrounding lost or damaged baggage and coordinate the return of the items to the customers. Prepare bag delivery orders and arrange for the delivery of lost baggage, utilizing bag delivery services or other available means.
  • Process and secure unclaimed baggage. Update trace records or create an on-hand record for these unclaimed items, ensuring proper documentation.
  • Collaborate with ramp service personnel to ensure the efficient delivery of baggage and the resolution of missing baggage issues.
  • Answer phone calls and promptly respond to messages from customers seeking information or assistance related to their baggage. Provide clear and helpful answers to their inquiries.
  • Help customers with Skycap requests, which may involve assisting with the transportation of baggage, providing wheelchairs, or offering other related services.
  • Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
  • Always ensure safety and security are never compromised.
  • Follow procedures for passengers with regard to the acceptance of Dangerous Goods.
  • Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
  • Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
  • Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.
  • Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
  • Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
  • Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
  • Fully understand AGI Health & Safety and Security policies.
  • Attend training courses as may be required by AGI.

Physical Requirements:
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to stand for extended periods of time.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.

Knowledge, Skills, and Abilities:
  • Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.
  • Good communication skills: Baggage Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.
  • Computer skills: Baggage Service Agents are required to use computer systems daily.
  • Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.
  • Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.
  • Time management skills: Baggage Service Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.

Qualifications:
  • Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
  • If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
  • Must complete SIDA training to obtain airport authority identification security.
  • Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

What Alliance Ground International employees say

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About Alliance Ground International

Sourced by ZipRecruiter

Alliance Ground International provides airline cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City and San Francisco. Warehouse and ramp operations schedules are constantly adjusted to flight operations. Adjustments are made monthly, weekly, and in many cases, hourly. Facilities and equipment, forklifts dock lifts and roller systems, are purchased assets of and are routinely maintained more frequently than manufacturer recommendations to insure the life and optimal working performance of all equipment. Maintaining an “open door” policy with our airline clients is essential to our successful working relationships. Drawing from the unique interchange of information through individualized solutions with our clients allows us to incorporate these ideas within the structure of the operation.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

South Miami, FL, US

Year founded

1987

Social media

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