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Airport Operations Representative Jobs (NOW HIRING)

The Airport Operations Coordinator II performs daily inspections to ensure facilities and airfield are within applicable standards; represents airport management until relieved by higher authority.

The Airport Operations Coordinator II performs daily inspections to ensure facilities and airfield are within applicable standards; represents airport management until relieved by higher authority.

Airport Operations Specialist

Boise, ID · On-site

$21.41 - $22.75/hr

To keep the traveling public safe and secure, we are hiring additional Airport Operations ... representative of those an employee encounters while performing the essential functions of this job.

Representing airport management on a 24-hour basis to include answering the 24-hour operations duty phone. * May be asked to assist maintenance personnel with projects and operate heavy equipment on ...

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Airport Operations Representative information

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$11

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$31

How much do airport operations representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for airport operations representative in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Airport Operations Representative vs Airport Customer Service Agent?

AspectAirport Operations RepresentativeAirport Customer Service Agent
CredentialsTypically requires a high school diploma or equivalent; certifications in airport operations are a plusHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentAirport operations areas, control towers, and administrative officesPassenger terminals, check-in counters, and boarding gates
Employer & Industry UsageAirlines, airport authorities, and ground service providersAirlines and airport service companies
Common Search & Comparison IntentUnderstanding operational roles and responsibilitiesPassenger service and customer interaction

The Airport Operations Representative focuses on managing airport functions, safety, and compliance, often working behind the scenes. In contrast, the Airport Customer Service Agent primarily interacts directly with passengers, assisting with check-in, boarding, and inquiries. Both roles are essential in airport operations but serve different functions within the industry.

What does an airport operations representative do?

An airport operations representative is responsible for coordinating daily airport activities, ensuring safety and security protocols are followed, and communicating with airlines, ground staff, and passengers. They monitor airport facilities, handle emergencies, and use communication tools like radios and computers to maintain smooth operations.

What cities are hiring for Airport Operations Representative jobs?

Cities with the most Airport Operations Representative job openings:

What states have the most Airport Operations Representative jobs?

States with the most job openings for Airport Operations Representative jobs include:

What are popular job titles related to Airport Operations Representative jobs?

For Airport Operations Representative jobs, the most frequently searched job titles are:

Airport Operations Coordinator II

Milwaukee, WI • On-site

$26.88 - $40.31/hr

Full-time

Posted 10 days ago


Job description

Closing Date: 9/18/2026 or upon receipt of the first 50 applicant submissions.

Airport Operations Coordinator II 

Milwaukee Mitchell International Airport

Hourly Pay Range: $26.88 – $40.31

Join the Milwaukee Mitchell International Airport family and live in the vibrant city of Milwaukee known for its rich history, summer festivals, delicious food, and vibrant art scene. With plenty of shorelines and parks, Milwaukee offers a unique blend of natural and urban beauty.

 

As an Airport Operations Coordinator II with Milwaukee Mitchell International Airport, you will be a part of a family you can connect with, grow with, and have fun with!

Do You Have What It Takes?

Do people notice your positive attitude, your work ethic, and your excellent communication skills? Do you have the ability to work in a high-volume, fast-paced and team-focused environment? A successful candidate will be passionate to provide exceptional guest service and ensures passengers' safe, legal, and efficient flow through the busiest airport in Wisconsin. The AOC2s spend their day outside driving on the airfield ready to react and respond to incidents, events, opportunities, and complaints in a professional manner and takes appropriate actions. Every day and every shift are different at MKE. AOC2s need to be adaptable, detail-oriented, and can think on their feet in a potentially stressful environment. All while remembering and ensuring compliance with 14 CFR 77, 139, and 49 CFR 1542.

This position exists to comply with Federal Aviation Administration 14CFRPart139 and Transportation Security Administration 49CFRPart1542 regulations required to operate a commercial airport, General Mitchell International Airport (MKE), and a general aviation airport, Lawrence J. Timmerman Airport (MWC).  The Airport Operations Coordinator II performs daily inspections to ensure facilities and airfield are within applicable standards; represents airport management until relieved by higher authority.

We Need YOU.

Your Job Duties May Include…

  • Daily inspections of airfield and airport facilities - Ensures compliance with Federal, State, County and Airport policies, procedures, rules, regulations, and ordinances.
  • Coordinate snow removal efforts on airfield and airport facilities - Make sound decisions based on established procedures and resolve issues in a professional manner.
  • Coordinate airport construction and maintenance airfield projects - Anticipate consequences of airfield construction/repair projects relative to maintaining airport, airfield safety and operational needs.
  • Respond to incidents, accidents of various size - Take charge until relieved by higher authority; investigate cause; take appropriate measures to correct issues. Make sound and timely decisions under stressful conditions.
  • Complete assorted reports to document events at airport - Write clear and concise reports; possess knowledge of computer systems.
  • Coordinate VIP movements and special operations/events - Anticipate effects that large crowds and/or special VIP-handling requests will have on normal airport operations.
  • Respond to terminal, facility, and security incidents as needed - When dispatched, respond to terminal, facility and security events as needed. Assist Milwaukee County Fire Department in second-responder capacity.
  • Meet with airport users/tenants to resolve operational problems - Make sound decisions based on established procedures; maintain good working relationships with internal and external agencies.
  • Perform other duties as assigned by management - Prioritize tasks accordingly based on operational need; resolve issues in a professional manner.
  • Training – Provide and support on-the-job training for new employees.

Minimum Qualifications:

  • Authorized to work in USA.
  • Valid Driver’s License at time of application with the ability to obtain a Wisconsin Driver’s license within six (6) months of hire. Must maintain a valid license throughout employment.
  • Employees must undergo a criminal history background check to maintain security clearance for unescorted access to secured areas of the airport.
  • High School Diploma and at least three (3) years of experience in Airport Operations -OR- Bachelor’s degree in aviation management or related field or at least one (1) year of experience in Airport Operations.
  • Ability to lift/carry up to 20 lbs. and push/pull up to 20 lbs. on an occasional basis.

Preferred Experience:

  • Preferred - AAAE Airport Certified Employee-Operations
  • Preferred - AAAE Certified Member 

 

Note: This Original application is open to qualified residents of the United States. Appointee must establish Wisconsin State residency within six (6) months of starting date. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION