ZipRecruiter

Log In

1

Airport Guide Jobs (NOW HIRING)

Southeast Airport Service Inc

Airport Flagger

Greensboro, NC · On-site

$14.50 - $19.50/hr

As a Airport Flagger, you must will be responsible for the following duties: Responsibilities ... Escort and guide construction traffic from the security gate to the project location * Check ...

next page

Showing results 1-20

All JobsAirport Guide Jobs

Airport Guide information

See salary details

$7

$19

$39

How much do airport guide jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for airport guide in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Airport Guide, and why are they important?

To thrive as an Airport Guide, you need strong customer service skills, knowledge of airport operations, and often a high school diploma or equivalent. Familiarity with airport information systems, wayfinding technology, and sometimes foreign language proficiency is beneficial. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure that travelers receive accurate assistance, improving their airport experience and maintaining smooth airport operations.

What are Airport Guides?

Airport Guides are professionals who assist passengers in navigating airports, providing information about flight schedules, terminal locations, check-in procedures, and airport amenities. They help travelers with directions, answer queries about airport services, and sometimes assist with language translation or special needs. Their primary goal is to ensure passengers have a smooth and stress-free experience while traveling through the airport.

What is the difference between Airport Guide vs Airport Customer Service Representative?

AspectAirport GuideAirport Customer Service Representative
Required CredentialsHigh school diploma; training on airport proceduresHigh school diploma; customer service training
Work EnvironmentAirports, assisting travelers on-siteAirports, assisting passengers at counters or gates
Employer & Industry UsageAirports, travel agencies, tour operatorsAirlines, airport authorities, travel companies
Common Search & ComparisonYesYes

Both roles involve assisting travelers in airport settings, but Airport Guides typically focus on providing directions and general assistance, while Airport Customer Service Representatives handle ticketing, check-in, and passenger inquiries. Understanding these differences helps travelers and job seekers identify the right role based on responsibilities and work environment.

What are some common challenges Airport Guides face when assisting travelers, and how can these be effectively managed?

Airport Guides often encounter challenges such as language barriers, handling distressed or anxious travelers, and managing large crowds during peak hours. To address these, guides typically rely on strong communication skills, patience, and familiarity with multiple languages or translation tools. Additionally, collaborating closely with security, airline staff, and customer service teams helps ensure travelers receive accurate information and timely assistance, making the experience smoother for both passengers and guides.
What states have the most Airport Guide jobs? States with the most job openings for Airport Guide jobs include:
What job categories do people searching Airport Guide jobs look for? The top searched job categories for Airport Guide jobs are:
Airport Guide jobs near you
Airport Ramp Agent

Airport Ramp Agent

GAT Airline Ground Support

Burbank, CA • On-site

$17/hr

Full-time

Retirement

Posted 17 days ago

GAT Airline Ground Support rating

3.7

Company rating: 3.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

53rd of 54 rated aviation services

Job description

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. This position requires no prior experience, offering an excellent opportunity to begin your career in the aviation industry.
Compensation & Benefits:
  • Competitive pay starting at $17.00 per hour
  • Flight Benefits
  • Company-provided uniforms
  • Daily pay options
  • Paid training
  • 401(k) matching
  • Opportunities for career advancement into leadership roles and other positions within the company

Position Overview:
As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and departing aircraft. You will also prepare aircraft cabins for departure, assist with ramp services (including waste disposal and re-servicing of aircraft), and assist customers as needed. This position may require you to work with multiple carriers and fulfill various duties as assigned. Ramp Agents must be comfortable interacting with customers and proficient in using computers. The role requires the ability to work under stress, meet rigid time constraints, and work outdoors in various weather and noise conditions.
Key Responsibilities:
  • Safely lift, load, unload, and transport baggage, mail, and cargo from the aircraft to the airport
  • Guide aircraft to and from gate positions to maintain on-time connections
  • Protect baggage and other equipment from damage, loss, and adverse weather conditions
  • Operate ground equipment such as tugs, cargo carts, service trucks, and belt loaders
  • Ensure ground equipment is available in the ramp area and bag room for upcoming flights
  • Prepare the cabin for customer boarding, including cleaning seats, seat pockets, floors, galleys, and lavatories
  • Assist with record-keeping and documentation to ensure accurate routing of baggage
  • Adhere to safety guidelines and maintain safe working conditions for yourself and others
  • Communicate effectively with managers and lead agents to manage daily schedules
  • Report equipment issues and breakdowns to facilitate quick repairs
  • Work with multiple carriers, as needed, and perform other duties as assigned

Requirements:
  • Must be at least 18 years of age
  • Able to work in extreme conditions (e.g., hot and cold weather) and small spaces
  • Must have a high school diploma or equivalent (GED)
  • Must be able to read, speak, and understand the English language fluently.
  • Basic computer proficiency for record-keeping and baggage routing
  • Possession of a valid driver's license with a good driving record
  • Strong teamwork, collaboration, and communication skills
  • Flexibility to work nights, weekends, and holidays
  • Ability to adapt to changing priorities and manage time effectively
  • Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
  • Must successfully complete and pass a pre-employment drug test.

Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.

What GAT Airline Ground Support employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply