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Airport Car Rental Jobs in Rochester, NY (NOW HIRING)

We are looking for Part Time Car Wash Attendants who take pride in their work and drive customer ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

We are looking for Car Wash Attendants who take pride in their work and drive customer satisfaction ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

Seasonal Car Wash Attendant

Gates, NY ยท On-site

$16.50/hr

We are looking for Car Wash Attendants who take pride in their work and drive customer satisfaction ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

Driver

Rochester, NY ยท On-site

$16/hr

... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

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Airport Car Rental information

See Rochester, NY salary details

$9

$12

$16

How much do airport car rental jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for airport car rental in Rochester, NY is $12.96, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $14.23 per hour, depending on experience, location, and employer.

What are some typical challenges faced by airport car rental agents, and how can they be managed effectively?

Airport car rental agents often work in a fast-paced environment, especially during peak travel seasons, which can lead to managing long lines and handling multiple customer requests simultaneously. Common challenges include resolving booking issues, managing vehicle availability, and dealing with delayed or stressed travelers. Effective communication skills, adaptability, and a strong customer service mindset are key to managing these situations successfully. Many companies provide training and support from experienced team members to help new agents handle challenging scenarios and learn best practices.

What is an airport car rental agent?

Airport car rental jobs include positions such as car rental agent, shuttle driver, rental car return crew, and operations manager. Car rental agents may be customer service representatives who take reservations over the phone, or who assist customers at the rental car facility when they arrive to pick up or return their rental vehicle. Shuttle drivers transport passengers to their destination after they have returned their rental car; travelers may need to get to the airport terminal, while local renters may need a ride back to work or home. Rental car return crews clean and vacuum cars to prepare the vehicles for the next customer. Operations managers oversee the rental car facility, ensuring cars are ready for customers, and may also be called in to handle client complaints.

What are the key skills and qualifications needed to thrive as an airport car rental agent?

To thrive as an Airport Car Rental Agent, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic vehicle inspection protocols is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help agents excel in fast-paced environments. These skills and qualities are essential for ensuring customer satisfaction, efficient operations, and the smooth handling of rental transactions.

What is the difference between Airport Car Rental vs Car Rental Agent?

AspectAirport Car RentalCar Rental Agent
CredentialsDriver's license, possibly age restrictionsDriver's license, customer service skills
Work EnvironmentRental counters at airports, fleet managementRental locations, customer service desks
Employer & IndustryCar rental companies, travel industryCar rental companies, travel agencies
Search & Comparison IntentFinding rental options at airportsAssisting customers with rentals and inquiries

Airport Car Rental involves managing vehicle rentals specifically at airport locations, focusing on fleet management and customer transactions. Car Rental Agents assist customers at rental counters, providing service and processing rentals. While both roles require similar credentials, their work environments and primary functions differ, with Airport Car Rental being more operational and fleet-focused, and Car Rental Agents emphasizing customer service.

What are popular job titles related to Airport Car Rental jobs in Rochester, NY? For Airport Car Rental jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Airport Car Rental jobs in Rochester, NY look for? The top searched job categories for Airport Car Rental jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Airport Car Rental jobs? Cities near Rochester, NY with the most Airport Car Rental job openings:
Infographic showing various Airport Car Rental job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $26,946 per year, or $13 per hour.

Shift Supervisor - Car Rental

EDS Service Solutions

Rochester, NY โ€ข On-site

$20/hr

Full-time

Medical, Vision

Re-posted 27 days ago


Job description

At EDS Service Solutions , we pride ourselves on providing industry-leading staffing and process optimization solutions to our clients. As a Shift Supervisor, you will play a key role in maintaining productivity, safety, and team leadership in the dynamic car rental industry. This is a great opportunity for individuals who are looking to grow in a fast-paced environment while mentoring and leading a team.
How to Apply:
If you meet the qualifications and are ready to lead, apply today or contact our recruiting department at (347) 699-1004 to schedule an interview. Office hours are Monday through Friday, from 9:00 AM to 5:30 PM (Eastern Time).
Equal Opportunity Employer:
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.
Responsibilities
  • Supervise employees during assigned shifts, ensuring productivity and compliance with company standards.
  • Ensure all safety protocols are followed by employees.
  • Meet and exceed productivity standards in the assigned location.
  • Complete and submit necessary paperwork related to shift operations.
  • Coach and mentor new employees, offering guidance and support as they learn the role.
  • Step in to cover roles, such as driver or vehicle service agent (VSA), when needed to meet customer demands.
  • Act as the site manager when necessary, covering their duties during days off.

Requirements
  • Must be 21 years of age or older.
  • Valid driver's license with a clean driving record for the past 3 years.
  • At least 2 years of supervisory or leadership experience, preferably in customer service or operations.
  • Strong communication and leadership skills.
  • Bilingual English/Spanish is a plus but not required.

Benefits
  • Competitive pay with weekly paychecks.
  • Health and vision insurance when eligible.
  • Opportunities for career advancement and growth within the company.

Schedule
  • Full-time positions with flexible 8-hour shifts, including day, evening, night, and weekend shifts.

Licenses/Certifications
  • Valid driver's license required.

Work Location
  • Frederick Douglass Greater Rochester International Airport, Rochester, NY.