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Airlines Jobs in Puerto Rico (NOW HIRING)

Tradewind Aviation

PR · On-site

Ensure compliance of all safety procedures and airline policies * Ensure GOM procedures are always followed * Other duties as assigned by San Juan Station Manager or Caribbean General Manager ...

Tradewind Aviation LLC

PR · On-site

Ensure compliance of all safety procedures and airline policies * Ensure GOM procedures are always followed * Other duties as assigned by San Juan Station Manager or Caribbean General Manager ...

Seaborne Airlines

PR · On-site

Do you have what it takes to join our talented maintenance unit? Maintenance Controllers are primarily responsible for determining the priority of action. They must support those priorities in ...

Tradewind

PR · On-site

$10.50 - $14/hr

Travel benefits on various US and International airlines

Tradewind Aviation LLC

PR · On-site

$10.50 - $14/hr

Travel benefits on various US and International airlines

Tradewind Aviation

PR · On-site

$10.50 - $14/hr

Travel benefits on various US and International airlines

Tradewind

PR · On-site

$19.25 - $25.25/hr

Discounted standby travel benefits on numerous major and regional US and international airlines * A rewarding career path with opportunities for growth and advancement throughout the organization

Tradewind Aviation LLC

PR

$19.25 - $25.25/hr

Discounted standby travel benefits on numerous major and regional US and international airlines * A rewarding career path with opportunities for growth and advancement throughout the organization

Tradewind Aviation

PR · On-site

$19.25 - $25.25/hr

Discounted standby travel benefits on numerous major and regional US and international airlines * A rewarding career path with opportunities for growth and advancement throughout the organization

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What is an airlines job?

An Airlines job refers to various roles within an airline company, including pilots, flight attendants, ground crew, customer service, and maintenance personnel. These jobs ensure the safe and efficient operation of flights, from ticket bookings to aircraft maintenance. Positions vary in responsibility, but all contribute to providing passengers with a smooth travel experience. Airlines employees often work in dynamic environments, requiring strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the airlines position?

To thrive in an airline role, such as pilot, flight attendant, or ground crew, strong customer service abilities, attention to safety, and industry-specific training or certifications are essential. Proficiency with airline reservation systems, safety protocols, and, for technical roles, relevant licenses like an FAA pilot's license or aircraft maintenance certification, are typically required. Excellent teamwork, adaptability, and conflict resolution skills help professionals excel in dynamic and often high-pressure environments. These competencies ensure safe, efficient airline operations and a positive passenger experience.

What are typical career advancement opportunities within the airline industry?

The airline industry offers a variety of career growth paths depending on your role and interests. For example, flight attendants may progress to lead attendant or in-flight supervisor positions, while pilots can advance from first officer to captain or transition into training and management. Ground staff might move into supervisory, operations control, or customer service management roles. Many airlines support ongoing training and internal promotion, valuing experience gained within their organization. Demonstrating strong performance and gaining additional certifications can accelerate your advancement in this dynamic sector.

What are the most commonly searched types of Airlines jobs in Puerto Rico?

The most popular types of Airlines jobs in Puerto Rico are:

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For Airlines jobs in Puerto Rico, the most frequently searched job titles are:

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Airlines jobs near you
Infographic showing various Airlines job openings in Puerto Rico as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Service Supervisor, San Juan

Tradewind Aviation

PR • On-site

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Job Type
Full-time
Description
Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel-both private and scheduled service-throughout North America and the Caribbean.
For more details visit www.flytradewind.com
ABOUT THE CANDIDATE / ROLE
Tradewind Aviation is looking for a full-time San Juan Customer Service Supervisor to be based at our Caribbean base in San Juan, PR. This includes providing strong, positive leadership, guidance, and continuous training to the team in line with our company goals. They will promote and maintain a healthy work culture that produces excellent employee morale, and attracts the highest level of talent, while encouraging continuous growth. The Supervisor will consistently strive for top-tier customer service at every client interaction. Specifically, the San Juan Station Supervisor is responsible to:
RESPONSIBILITIES
  • Assist the San Juan Station Manager in overseeing and managing the Tradewind San Juan Station employees and services.
  • Ensure the day-to-day operation runs effectively in accordance with the established policies and procedures of the company and respective regulatory agencies
  • Be an expert in customer service
  • Efficiently coordinate and monitor all aspects of the operation
  • Ensure important information is being communicated appropriately between shifts
  • Liaison between company departments, vendors, and regulatory agencies
  • Develop and provide training and coaching to station personnel and vendors
  • Approve time off requests while maintaining appropriate staffing levels
  • Assist with recruitment and termination of employees
  • Responsible for always tracking and improving the quality of services provided by the San Juan Station
  • Measure and analyze employee performance and ensure all company procedures, protocols, and standards are followed by the employees
  • Be strategic in thought processes and decision-making
  • Develop and maintain documentation regarding employee conduct, client issues, feedback, and disciplinary actions
  • Take lead on service disruptions and direct appropriate follow-up
  • Observe safe ground handling procedures and maintenance of ground service equipment, including the performance of equipment checks
  • Ensure compliance of all safety procedures and airline policies
  • Ensure GOM procedures are always followed
  • Other duties as assigned by San Juan Station Manager or Caribbean General Manager

Requirements
QUALIFICATIONS
  • BS degree in a field related to business and/or management
  • 2 + years' work experience in a supervisory and leadership capacity, with general job knowledge
  • Able to proficiently read, write, speak, and understand English and Spanish
  • Able to work rotating shifts, schedules and able to work during nights, weekends and holidays
  • Able to successfully complete a background investigation, including FBI fingerprints and criminal history
  • Must be authorized to work in the U.S. or its territories without the need for future sponsorship
  • Must have a valid In-State Driver's License
  • Must be able to work under pressure and time constraints necessary to dispatch flights on time.
  • Must project a professional image
  • Proficient with Microsoft Word, Power Point and Excel
  • Self-motivated and a team player

PHYSICAL REQUIREMENTS
  • Ability to lift / push or pull, greater than or equal to 65 lbs.
  • Exposure to outdoor elements including heat, cold, rain, wind, and sun during ramp and operational duties.
  • Ability to communicate effectively on the phone and in meetings (in person or virtual)
  • Ability to use to operate a computer keyboard, mouse, and standard office equipment
  • Potential exposure to environmental factors such as: Aircraft fumes and exhaust

Tradewind Aviation offers a competitive pay and benefits program for full-time team members:
  • Comprehensive health and voluntary insurance plans
  • Retirement plan with company match
  • Paid time off
  • Standby travel on select Tradewind Aviation scheduled flights
  • Discounted standby travel benefits on numerous major and regional US and international airlines
  • A rewarding career path with opportunities for growth and advancement throughout the organization

Part-time and Seasonal team members are eligible for specific benefits based on location and hours worked.

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